Villur
+2
Fixed
Alarm is not being triggered
Hi Xiia Team,
Xiia was the first real cool app on my smartphone...and because of that I bought the pro version.
Everything works so cool...and I never had any problems! But since a few days... the alarm clock is not working correct anymore! Sometimes the alarm dont start in the morning though I have set the alarm everyday to 8 o`clock!
I noticed that everytime I went to bed I must go to --> Settings--> Alarms and then I must save the alarm settings again so that it really works in the morning! Thats a real strange behaviour! Do you know that problem????
Among other I bought Xiia because of that cool alarm fetaure!!!
My Device: Jiayu G3T
Many thanks in advance for your help!
Xiia was the first real cool app on my smartphone...and because of that I bought the pro version.
Everything works so cool...and I never had any problems! But since a few days... the alarm clock is not working correct anymore! Sometimes the alarm dont start in the morning though I have set the alarm everyday to 8 o`clock!
I noticed that everytime I went to bed I must go to --> Settings--> Alarms and then I must save the alarm settings again so that it really works in the morning! Thats a real strange behaviour! Do you know that problem????
Among other I bought Xiia because of that cool alarm fetaure!!!
My Device: Jiayu G3T
Many thanks in advance for your help!
Answer
Under review
Hi! Thanks for your support and feedback! :)
Are you hearing a backup alarm sound at the least? Or the alarm is simply never triggered? So, my thoughts are that potentially you are not setting a repeat option... Please see the following images. On the left repeat is set to NEVER while on the right I have it set to repeat on weekdays. Repeat as NEVER means that the alarm will be triggered once at the specified time and never be triggered again unless set again.
If this doesn't help, please try restarting your device. If that doesn't help try removing the alarm and creating a new one.
Are you hearing a backup alarm sound at the least? Or the alarm is simply never triggered? So, my thoughts are that potentially you are not setting a repeat option... Please see the following images. On the left repeat is set to NEVER while on the right I have it set to repeat on weekdays. Repeat as NEVER means that the alarm will be triggered once at the specified time and never be triggered again unless set again.
 |  |
If this doesn't help, please try restarting your device. If that doesn't help try removing the alarm and creating a new one.
+1
I am having the same issue on my new Galaxy S6 running 5.0.2. XiiaLive worked flawlessly on my Galaxy S3 running 4.2.2.
Repeats are set and restarting the phone doesn't help, nor does recreating the alarm. The strange thing is that it's kind of random. I do not hear a back alarm sound.
Repeats are set and restarting the phone doesn't help, nor does recreating the alarm. The strange thing is that it's kind of random. I do not hear a back alarm sound.
- I have same issue with my Sony Xperia. The amarm does not start unless I activate the phone. Really disappointed !8-) Stan
Started
Hey guys, sorry to hear you are having issues with the alarms feature. I will look into it. If you can find out exact steps to reproduce the issue it would help me out fix it quicker.
Some things have been changed for the Alarms on the next release. You can take a look and see if the issue is still happening.
Joining beta for Android.
Answer
Fixed
We have released v3.3.1.3 which contains various small fixes for the Alarms. If you are still having issues please let us know.
Customer support service by UserEcho
We have released v3.3.1.3 which contains various small fixes for the Alarms. If you are still having issues please let us know.