- General
-
Błędy
+2
To nie jest błąd
Equalizer doesn't work on Samsung S4 4.3
Phone: S4
Android 4.3
Turning equalizer on turns off music completely, turns sound off - streaming is going well but no sound at all.
Works well on my Samsung Xcover2 (android 4.1.2)
Odpowiedź
W trakcie analizy
This issue has been reported by some users using Samsung S4. We are trying to get a whole of that device to be able to resolve or understand why this is happening. My guess this is a bug on the Android OS for this particular device.
W trakcie analizy
This issue has been reported by some users using Samsung S4. We are trying to get a Samsung S4 device to be able to test and understand why this is happening. My guess this is a bug on the Android OS for this particular device.
Thanks for the reply. We already have a solution. Indeed it was OS problem. No more issues on recent S4 4.3 update.
-1
Odpowiedź
To nie jest błąd
UPDATE 12/09/13
The issue seemed to be related to a bug in the Android OS. After updating to Android 4.3 the issue has been reported to be resolved.
The issue seemed to be related to a bug in the Android OS. After updating to Android 4.3 the issue has been reported to be resolved.
I have Galaxy S4 running 4.3 and it's still an issue. The eq definitely turns the sound off.
Unfortunately this is a bug with Samsung devices. We have tried all tricks and hacks but where unable to resolve the issue. :/ Sorry for the inconvenience.
Customer support service by UserEcho
The issue seemed to be related to a bug in the Android OS. After updating to Android 4.3 the issue has been reported to be resolved.