Hi there! Apologies for our late response. It could be your network provider who's blocking the stream if you use data connection. If I may ask, are you still experiencing this issue? We recently released a new version 3.3.1.6. This release improved various things and included a change that might actually resolve this issue. Any issues, please let me know.? Thanks!

Hi! Apologies for our late response. We recently released a new version 3.3.1.6. This release improved various things and included a change that might actually resolve this issue. Any issues, please let me know? Thanks!

Hi Chico! Glad to know it's working now on your end. Please don't hesitate to reach out for us for any other concerns. Thank you!

You are very much welcome! Thank you for being a valued XiiaLive user!

Hi! Thank you for purchasing the Pro version. Once you've get your new phone, you just need to download it using your google playstore account that you've used on purchasing it. You won't be charged twice for the app. Also you will need to manually backup your favorites and restore them on your new device.

Hi there! XiiaLive iOs version is currently outdated and our developers are planning to do more updates. This is the main reason why some features on the Android version is not yet available for the iOs version. Kindly check this link Release Notes for more details on the features for the iOS version. Hope this helps! Thanks!

You're most welcome! Please don't hesitate to reach out for us for any other inquiries. Thank you!

Hi! You need to download the XiiaLive PRO version since it's a separate app from the free one. When you install PRO version it will automatically copy the contents of the FREE version. We do highly recommend to open the PRO version once purchased for the copy to proceed. Once finished you can now uninstall the free version. Alternatively, you can do the backup and restore option. Hope this helps! Thanks!