0
Fixed

pocket change not working

Antonio Gonzalez 5 years ago • updated by Jona (Lead Developer) 5 years ago 4

After reinstall Xiialive I loose all my pocket change points (2235) and at "settings"->"pocket change store" not work

Answer

Answer
Fixed

Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.

Under review

Few questions:

  1. What device do you have and what version of Android is it running? 
  2. Do you see under settings the option to open Pocket Change Market?
At the moment we investigating and will most likely do a release in the next few days. About your points, you shouldn't loose your points because of this issue.

1- It is a Sony Xperia Tipo with Android 4.0.4 (I've reset it too was also very slow, and reinstalled xiialive but no luck).
2 - Yes, I see the icon of the yellow coin with the text "Change Store Pocket" I click it, but nothing happens


We are trying to contact PocketChange and they are failing to get back to us. I have just sent them another email and hopefully they reply. We are seeing huge drops in the PocketChange usage and it is for sure an issue. Any updates I will make sure to post here. Thanks for your patience.

Answer
Fixed

Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.