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I think it would be best if you try to reproduce the issue when adding the widget and right after collect the logs.  Here is how to do that...

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

Could you restart your device to see if that gets resolved? Also, if you have moved the app to the SDcard the widget will not work.  I'm currently trying to make the widget work a best a possible for next update.

Thanks for the feedback! Yes, I did see a comment on the market about this issue and have found the bug! The fix will be part of the next update!

We have moved some of the code around on our project. This will cause installed widgets to disappear on some devices. Could you try adding them back again and see if they work? Also, there is an issue on Android 4.X where the widgets are 4x2 instead of 4x1.

This is an IO error. It seems the app can't store into a file. We currently require external storage. If your device doesn't have that it will error.


If you believe it does have external storage collecting the logs after you reproduce the issue could help us understand the issue:

http://support.xiialive.com/topic/38494


We will be improving the backup method so that it doesn't require external storage and so you can easily pick where to store the backup.

Great! Thanks for letting me know... Could have been that your SDcard was not ready or something like that...

It is an interesting idea. I'll keep that in mind.

Thanks for the feedback. Yes, I do see what you are saying... Have you tried using the next/prev buttons on the player? You can actually surf your favorites from there.  There are also other cool features on the new version. I wish you could give it a few days chance to see if the app grows on you...?

Please send it to xiialive@visualblasters.com. Shout set log in time format. :)