Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Отвечен

how do i inported my files to my xiia or is thier a way to do?

osofab 13 лет назад обновлен Tim M 13 лет назад 0
Ответ
Tim M 13 лет назад
Do you mean your favorites and tags?
There currently is no way to import your own custom files.
You can backup/restore your favs/tags by going to 
>settings >advanced users
If you would like to save your backup file, it can be found on the root of your sd card named dliveBk.db
0
Отвечен

how do i install pro after updating to new phone

Charlie DeVoid 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
Ответ
Jona (Lead Developer) 11 лет назад

Simply make sure you are using the same email address as you used on the previous device to purchase XiiaLive Pro. Then you just find the app and download it again. You shouldn't be charged again.

0
На рассмотрении

Connection Dropped

Rigatoni 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 13
Just updated to the newest version of XiiaLive and now most of my favorite stations will not play. They are all MPEG format. Just updated to the latest version on my girlfriend's phone and now it does the same thing. It buffers and then says connection dropped. The same stations work fine with a different program.
Ответ
Jona (Lead Developer) 13 лет назад
Mmm... Could you provide the station name?  It could be that this particular station is currently down.  Have you tried searching for the station again and playing it from the search?  Sometimes these stations change servers so links become obsolete.
0
На рассмотрении

Disable skip controls on headset/speaker

Robert Allan 9 лет назад обновлен Rodrigo (Developer) 8 лет назад 1

I mostly listen to the radio using a bluetooth speaker. Like most bluetooth speakers the volume up/down is also the fwd/back buttons. Quick press to skip, long press for volume. Trouble is it's very easy to accidentally skip when trying to change volume.

The current choices for skip controls are favourites or playlist. Please can you add a "do nothing" option

0
Исправлен

Typing in custom URL is SLOWWWWW

Joe Knight 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 3
Whenever i type in my radio station's URL the keyboard is extremely sluggish to respond. I did it in the free version and the paid version. Once you get to the add URL screen the response is just horrible it took me 2-3 minutes to get the url in because i had to wait after every letter for it to react. Droid 1
Ответ
Jona (Lead Developer) 13 лет назад
Do you have the latest version of XiiaLive? That is v2.1.5. I'll take a look! Thanks!
0
Acknowledged

View stations in favorite category by song

A1 Sauce 8 лет назад обновлен Rodrigo (Developer) 8 лет назад 1

It would be easier to browse through my fav stations by songs to end random browsing. Is this a thing allready?

Ответ
Rodrigo (Developer) 8 лет назад

Hello A1,

you can find which song is playing on your station via UberStations list. Is that your question?


Thanks.

Best,

0
На рассмотрении

Hi I'm trying to stream audio from Sam 4.2 on PC

mrmond 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 0
trying to stream to Xiaalive in the form http://url:port number. It works fine in WMP or even on a shoutcast app fro windows mobile. but xiialive reports the url as invalid. Even though it's mp3 and streams fine elsewhere
Ответ
Jona (Lead Developer) 13 лет назад
Could you provide us with this URL?  We would like to take a look and see why it isn't working...
0
Отвечен

music continue to play while on the phone

Bill n 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
Ответ
Jona (Lead Developer) 11 лет назад

Music will continue to play until you press stop from the player. If you are referring while on a phone call then playback should be muted. If it is not muted please let us know.

0
Отвечен

Do you accept Amazon Gift Cards as payment if I wish to Upgrade?

Анонимный 14 лет назад обновлен Jona (Lead Developer) 13 лет назад 0
Payment options (for upgrade)
Ответ
Jona (Lead Developer) 13 лет назад
We currently accept all payment options provided by the Android Market.
0
Будет отвечен

I'd like a way to record a 10-15 second clip when I tag a song.

Atma 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 0
I listen to Asian music on internet radio, so I'd like to be able to save a 10-15 second clip so when I'm looking for it later to I know I have the right song.
Ответ
Jona (Lead Developer) 13 лет назад
Thanks for your feedback! We do want to add tag playback ability.  This is planned.

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