Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Under review

android 4.2 lockscreen controls

Steve Lobato 5 years ago • updated by Jona (Lead Developer) 5 years ago 2

Lock screen controls...one of my favorite features! i seem to be having a problem with it though. ..

Live pro 3.01

nexus 4 with stock 4.2


Playing xiia live and go to lock screen it works fine. 

Stop xiia and  do some other tasks, and start xiiia to play again, go to lock screen...controls are gone. 

now i have a feeling this might be a result of playing google music (the streaming app) in between. It seems like android might lose focus of the lock screen control from competing with the google music lock screen controls.  

the only way to get the lock screen controls to return is by rebooting the phone. 

I m sure this is an android os issue but i figured i would put it out there for possible repair

Jona (Lead Developer) 5 years ago

This is an OS bug. However I'll still look over it and try to better understand the issue.


http auth streams - saving of login credentials

Matt D 5 years ago • updated by Rajil 4 years ago 6

Xiialive is the ONLY streaming app that supports http auth streams - love it.

However, can you please add the option to save user/pass.  Having to re-type the credentials is very annoying. Thanks.

Jona (Lead Developer) 5 years ago

Thanks for the feedback! :) Xiia does support saving... 

Try editing your favorite station that requires auth.  There you can set the user/pass.  That should do it!


The restore function doesn't work!

Alexander Kopchev 6 years ago • updated by Tim M 6 years ago 0
Hello I backuped the .dat file to my email, and formated my SD and internal memory. I installed XIIALIVE again and downloaded the dat file to my SD card. Then I tried to restore my favourites and the program says OK, but doesn't restore them! What to do?
Tim M 6 years ago
Please make sure the file is still a .dat file (dbliveBk.dat). I reproduced your issues and found out that when you download the file from your email, it downloads it as a .pac file (dliveBk.pac). Just rename the file back to "dliveBk.dat" and make sure its on the root (/sdcard/dliveBk.dat) of your sd card.

Cannot install 2.2.4 under Android 1.6

svgt 6 years ago • updated by Jona (Lead Developer) 6 years ago 7
I try to install the current version under Android 1.6. The message is: XiiaLive could not be installed  on this device. The device is HP Compaq Airlife 100. With the old version 2.1.0 installation is successful.
Jona (Lead Developer) 6 years ago
Bad installation file used from the internet.  Original release version is required.
Under review

M3U list playback problems

Orion 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

I have just noted a problem - potential bug with M3U playlist.

I try to use M3U list with two stream links and one local MP3 file, expecting when two streams fail to play it will in shortest time fallback to local MP3 file.

Now, the issue seems to be that it works that way ONLY IF I am in a "playlist view", but not when in normal "current station view" - then it stucks on this one. If you need any other info to reproduce it - be free to contact me!


Jona (Lead Developer) 5 years ago

Could you post the m3u playlist here? I'ts ok if I don't have the local mp3 file.  I just want to see the playlist formating.  I don't think we have really tested much playing local files. However I do want to fix that.

What is the issue you see when you play your playlist? It just stops trying to play?  I assume using the playlist view works because you click on the item you want to play and it plays fine?

Under review

I did the most recent updste and lost alot of my channels

dottiew 7 years ago • updated by Tim M 7 years ago 0
I have the paid version and alot of my channel. Options are gone!!!!!
Tim M 7 years ago

The settings page was change a bit but all the options are still there (plus some new ones). 

About the stations, they shouldn't have changed because of the update. Sometimes stations take their streams down temporarily for maintenance and are back up in a few hours or sometimes days. Also, they can be taken down permanently do to piracy. 

Another problem might be that they changed their url so playing it from your favorites might not work. In this case, deleting it and adding it back to your favorites will fix it. 

If you updated from the lite to the paid, doing a backup on the lite version and then a restore on the paid version will get all of your favorites and tagged songs updated to the paid version. You can do this by going to the 'settings' and then 'advanced users'.


Integer.MAX_VALUE error in headset interceptor

Alex Bergsland 6 years ago • updated by Jona (Lead Developer) 6 years ago 3
I get an error in Headset Interceptor.
It states that I should ask you not to use Integer.MAX_VALUE as media button priority.

Is there any way of fixing this?
Jona (Lead Developer) 6 years ago

Indeed XiiaLive had the priority set as Integer.MAX_VALUE.  We have changed this value to be a lot lower and will be part of the next release of XiiaLive v2.2.4. 


Not connecting to Car Kit

ghines 6 years ago • updated by Jona (Lead Developer) 4 years ago 5

What do I need on my BT Car Kit to have it play XiiaLive? My phone already connects to my car kit and works for phone calls but XiiaLive does not play.

XiiaLive does automatically stop steaming when my car is turned OFF.

I'm using the Pro Version.


XiiaLive won't find known stations.

Magui G. Solla 6 years ago • updated by Tim M 6 years ago 0

I have a Motorola Backflip MB300 with Android 1.5 and XiiaLive "doesn´t find" many known local stations such as FM ASPEN 102.3 or FM ROCK AND POP 95.9. They´re both very popular and working fine! What´s wrong??

These are the websites of the radios www.fmaspen.com and www.fmrockandpop.com

These are just examples though.

Tim M 6 years ago

If the stations aren't on the SHOUTcast then unfortunately they won't be on Xiialive. We use the their database and can't add, delete, or modify any stations. You can however add your own stations to your favorites if you have the stream url. You can usually find it on the stations website or by searching on google. 

I found both stations for you ;) 

Go to this link and add either url (there's two for each; .asx and .m3u): 

fm apen:


rock and pop


To add them to your favorites follow this tutorial: 


*Nosotros tambien somos Argentinos ;)