Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Glenn Dessario 2 years ago • updated by Rodrigo (Developer) 1 year ago 1
Hi guys; love the app but cannot stream m3u over 3G keeps hitting max retries.

phone 4s: iOS 9.0.2 latest xiaa....





0
David Doerrier 2 years ago • updated by Rodrigo (Developer) 1 year ago 1
Are you able to change the title of my station on your app? Classic Long Island Radio - change to - WCLI Hits 1970-76. Thanks.
Answer
WuddleBunny 1 year ago

Hi


Xiialive is using SHOUTcast for radio stations. Contact http://www.shoutcast.com/ if you want to change the title of your radio station


Regards,

0
Answered
Lange Tenen 3 years ago • updated by Jona (Lead Developer) 3 years ago 0
How to play xiialive radio on a desktop, btw i am on a mac. I am hooked to xiaalive on my Android devices so please help me:) I guess i could try to run it in an emulator but it shouldn't be the hard..
Answer
Jona (Lead Developer) 3 years ago
Hey, thanks for your feedback. At the moment we have no app for macs. However, we might in the future. At the moment you can use bluestack. This should be the best option. With their app you can find our app! :)
0
magnumchode 2 years ago in iOS • updated by Jona (Lead Developer) 2 years ago 4

I just moved from Android to IOS & the functionaility either seems to be different or broken in IOS for the Forward/Back buttons. In the past, these buttons would advance through my favorite stations. Now when I press the buttons when a station is playing the internal app sound (what sounds like a ball bouncing) plays & the current stream just restarts. I did just upgrade to Pro thinking that maybe this was a Pro-only feature but it does the same thing in Pro & the free version of the app.


This is on an iPhone 6S/IOS 9.1. XiiaLive version 1.2.0.


Thanks guys!

Answer
Jona (Lead Developer) 2 years ago

Hey, thanks for the bug reported. This is actually a functionality that we didn't get to implement yet. As your findings below, the prev/next works on the current media playlist. We will make favorites as the default behavior and will add an option under settings as we have on Android to choose which behavior is wanted.

0
Completed
Perry Murray 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

Hello, i was wondering if there was a way of avoiding commercials? too many adds 

Answer
Jona (Lead Developer) 5 years ago

There two things that you should know.


1. We have XiiaLive free version which is ad supported. Those ads are only visual ads. XiiaLive Pro removed those visual ads and provides other features.


2. Some stations are ad supported. That means they place audio ads.  We have no control over those ads.


Let me know if you have more questions.

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Answered
iamife 6 years ago • updated by Tim M 6 years ago 0
Do you have plans to extend this lovely player to other platforms e.g Windows, MacOS e.t.c and still keep many of its lovely features?
Answer
Tim M 6 years ago
Yes we definitely wan't to have Xiialive available on many different platforms. We are currently working on an iPhone version of the app.
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Answered
Jamie Binnie 3 years ago • updated by Ralph (Support) 1 year ago 5
when i down loaded game it isnt  openable due to it being in safe mode.  How do i get it out of safe mode
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Acknowledged
Craig Drury 1 year ago • updated by Rodrigo (Developer) 1 year ago 1

it would be good to let me set an early alarm, quiet with a fade and a second loud without. Classic FM then team rock radio if you get my drift...


Answer
Rodrigo (Developer) 1 year ago

Hi Craig,

this is a good idea. We want to keep it in mind for next releases.


Thanks,
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Answered
Suelter Alves 4 years ago • updated by Jona (Lead Developer) 4 years ago 0

ola como eu faço para add minha radio no xiialive radio 69.175.73.66:8404 radio phs gospel

Answer
Jona (Lead Developer) 4 years ago
If this is your station and you are trying to add it to the radio directory please see the following link.
http://support.xiialive.com/topic/284324

If you are trying to add it as a favorite station please make sure you add to your URL http:// at the beginning.
0
bradda 6 years ago • updated by Jona (Lead Developer) 5 years ago 0
Thanks! I've only paid for two apps for my Moment, this and LauncherPro, and I am very happy I did. xiia is a well written app that is well worth the low price, even compared to its free competitors. I also love that you take feedback so well and so positively, and act on it! Money well spent.
Answer
Jona (Lead Developer) 5 years ago
Thanks for the great feedback! We really appreciate it! Next update v2.1.6 should bring lot of fixes and new cool features!

Thanks again!