Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
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QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugsWhen you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.
Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Is there anyway to sync your favorites, etc across multiple devices, or could you add such feature? (Maybe even as a PRO Feature?)
Great request! We have already started this feature development. Definitively is a feature we really want to have specially for cases you are mentioning. We currently don't have an expected release date for this feature but for sure you will see it on XiiaLive!
When I save a station, or an alarm, they seems to be saved correctly (Alarm works fine and, if I export favorites and open the xml file in text mode, the stations saved are there); but, when I tap in Favorites tab, the list is empty. Restoring the exported xml file again doesn't work (favorites list keeps empty). Same issue happens with Alarms: if I go to Settings>Alarms, list is empty; but, if I schedule an alarm time, it works fine. But I can't manage any alarm (ie, I can't delete or edit them).
Could you email me your backup file? I would like to see if there are any potential issues with it. Send it to email@example.com.
Kundesupport af UserEcho