Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Common details we need:
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
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0
Отвечен
I like listening to the Social Crime Radio Network but it says the server is down
Will it be back up?
Ответ
Jona (Lead Developer)
14 лет назад
Some radios go down but most of the time return. So I would check a day after or so...
Please see the following post too:
http://xiialive.userecho.com/feedback/23017-xiialive-radio-stations-how-it-works/
Please see the following post too:
http://xiialive.userecho.com/feedback/23017-xiialive-radio-stations-how-it-works/
0
Запланирован
recorder (senahid)
I am very hapy to have this funtastic app but ,I miss record function,please do something.I love you!
Ответ
Jona (Lead Developer)
13 лет назад
Thanks for your feedback! :) Yes, recording is not there yet but it is planned. It is a difficult option to pull off that works reliably and easy. Will take a little bit of time but we will get it there soon! :)
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Отвечен
Radio Ads on XiiaLive Pro
Please get rid of the audio commercial the app is good the only thing is the commercials I have the paid version don't mind to pay a little more for a version that has no audio commercial please thank you
Ответ
Jona (Lead Developer)
11 лет назад
When you get an invalid URL issues please go to xiialive settings and all the way on the bottom press bug report. That should help us see what could be the cause. Thanks!
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На рассмотрении
OK I have written before and am confused.
OK I have written before and am confused. I go to www.radiocentro.com.mx and want to connect to 2 of their stations there. You all say you do not support the format yet. 2 of the stations on that site I can access on xiialive. There are 2 others on there I cannot. The 2 I can access are Universal 92.1 and StereoJoya 93.7. They were already on the listings. The 2 I want to add are RadioCentro and Fonografo. When I try to add the 2 already on xiialive I get an unsupported format error as well. Maybe I am entering something incorrectly. Please help!!!
Ответ
Jona (Lead Developer)
14 лет назад
Hello, sorry for the late reply. I usually recommend sending an email to the radio stations. Sometimes they can provide you with the correct link to stream their radio station. The formats supported by XiiaLive are MPEG and AAC.
0
Исправлен
GPS location?
It seems quite unnecessary that xiialive needs to activate the gps to find my location. I hear that the ads are location-based, but as far as I understand every other app I use find my location based on cell tower location. But my gps icon keeps flashing on and off with xiia live lite. I use a HTC Legend.
Otherwise, xiialive is my absolute favorite app, all categories! Fantastic work, beautiful interface.
Otherwise, xiialive is my absolute favorite app, all categories! Fantastic work, beautiful interface.
Ответ
Jona (Lead Developer)
14 лет назад
We currently don't support iPhone. Our home page www.xiialive.com does not specify that.
Is it possible you looking at the shoutcast/winamp website? They are not the same company as us.
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На рассмотрении
Ninguna radio funciona, empieza y se detiene
Hola.Tengo tablet sm-210 tab3 y tengo problema con radio .Pongo reproducir cual quier radio empiesa y se detiene.
0
Отвечен
Accidental default app
I selected XiiaLive as the default application on my galaxy s 3 for Dropbox audio files. XiiaLive does not play the file and I can't find anywhere how to remove that feature. Help?
Ответ
Jona (Lead Developer)
11 лет назад
The following steps should reset the default launch settings for XiiaLive:
- Go to your devices Settings and tap on Apps (Might be called Applications manager or on older phones simply Applications).
- Find XiiaLive and tap to open the App info page.
- Scroll down and under Launch by default tap on the button Clear defaults. That should remove all default launch settings for XiiaLive.
0
На рассмотрении
Buffers alot when listening to kblo 1 and 2 even on wifi.
Buffers all the time with Kblo 1 and 2 even on wife. using lite version would paid version help with this?
Ответ
Jona (Lead Developer)
14 лет назад
I have investigated the particular KBLO station and was able to reproduce the issue rarely.
Event though this is a very low bitrate station, I have seen that the data connection sometimes lags a lot causing the app to go into buffering mode. The player is starving because the data rate goes up and down inconsistently.
Thanks to that station, I was able to find other bugs in the app. This fix should improve streaming of these types of streams.
Event though this is a very low bitrate station, I have seen that the data connection sometimes lags a lot causing the app to go into buffering mode. The player is starving because the data rate goes up and down inconsistently.
Thanks to that station, I was able to find other bugs in the app. This fix should improve streaming of these types of streams.
Сервис поддержки клиентов работает на платформе UserEcho
