Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

asian character encoding

JCHO 13 років тому оновлено Tim M 13 років тому 0

Hi
I listen to korean music stations occasionally and it seems that even though you've added automatic encoding selection feature to the app(http://userecho.com/FBg2 ), the problem still exists.

i figure this due to the radio providers not updating theur server tools?

it'd be very nice if we can have an option to choose what encoding to use

Відповідь
Tim M 13 років тому
This might be a bug with a particular phone or maybe an issue on the broadcasters side.
What phone and android version do you have?
Also, a link or name of a station that has these issues would really help for testing.
0

Hello from Italy, do you plan on making the interface include the image of the radio station being played?....this would improve the appearance a lot and make it in line with the the liks of tune in..etc.

Giancarlo 10 років тому 0
when on a station, do you plan on making the icon/image of the station become visible?...crrently this is not shown and makes the iterface a little dull compared with the other offerings on the market
0
Є відповідь

Alternative clients and autobackup

veermaharaj 9 років тому оновлено Jens 9 років тому 2

Are you all doing a Windows version to Xiia or at least a web player that can mirror the favourites from my phone's favourites?



Also can you make Xiia autobackup to google drive/onedrive/cloud drive of user's choice?

Відповідь
Rodrigo (Developer) 9 років тому

Hello Veermaharaj,

We're planning for future release a cloud-sync backup on XiiaLive app.

About Windows phone app, we keep it in mind for future releases.


Thanks.

Best,

0
Є відповідь

how to remove a station

travis 14 років тому оновлено Jona (Lead Developer) 14 років тому 0
I typed the url in wrong and would like to remove the listing from my favorites thank you.
Відповідь
Jona (Lead Developer) 14 років тому
Simply long press the favorite item you like to remove and you will be prompter with a few options to remove. Just press remove once and confirm removal by pressing "you sure?" button...
0
Not a bug

AAC+ Seeking Problems

Myles Oppermann 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

I have the free version of the newest XiiaLive (3.0.0.02) and, along with the previous update (which was my first install of XiiaLive), I have been unable to seek on any AAC+ streams. When I slide the seek bar, it sticks for a second and then snaps back to the current position. Everything else works fine (including seeking on MP3 streams). This is with the stream engine set to "Android".

I use a Fujitsu F-10D (Japanese market) phone. It uses a Tegra 3 processor and ICS.


(Edit: I can't seek with ANY program if I change the stream engine to "FFmpeg." I'm not sure if thats just because its a new feature or not.)

Відповідь
Jona (Lead Developer) 12 років тому

Thanks for the feedback.  Seeking is currently only available with streaming MP3/MPEG stations. Currently AAC/ACC+ stations aren't supported for seeking.  The FFmpeg engine does not allow seeking... However, our next goal is to allow seeking any audio format when using the FFmpeg stream engine.

0
Є відповідь

How do you delete history

jimrainer 14 років тому оновлено Jona (Lead Developer) 14 років тому 0
Hi,
 I would like to know how to delete the history.
Thank you
Відповідь
Jona (Lead Developer) 14 років тому
Very easy!

- Long press any history item
- Press "remove all" button
- To confirm press the button "you sure?"
0
Under review

Add TSN radio (AM) across Canada.

Peter Tzagarakis 10 років тому оновлено Ralph 9 років тому 1
Would love it if TSN AM radio were added across Canada. Some stations are available, but not all. For me particularly would be the addition of TSN 1260 Edmonton. As soon as that's available, I'll dump Tunein radio in a second.
0
Є відповідь

how do i use player with car speakers

timis88 11 років тому оновлено Jona (Lead Developer) 11 років тому 0

i am trying to use xiialive through my car speakers via a cassette adapter. i have noy been able to get it to play. is there anything i have to enanble to get this to work.

Відповідь
Jona (Lead Developer) 11 років тому

The setup you are mentioning should just simply work. If you can hear music using headphones then there might be something wrong with your cassette player setup.

0
Є відповідь

i can't play this internet radio : http://www.emanlive.com/radio/video2.asx. thanks

amad 14 років тому оновлено Jona (Lead Developer) 12 років тому 3
hello everybody, can someone tell me why can't i play this internet radio : http://www.emanlive.com/radio/video2.asx. thanks
Відповідь
Jona (Lead Developer) 13 років тому

We currently don't support asx but it will be added soon.

Sorry for the inconvenience...

Update 06/01/11:
We now support ASX format on our latest version of XiiaLive.

0
Will be answered

Windows Phone 7 Mango Version

Ralph W 13 років тому оновлено Tim M 13 років тому 0

I used XiiaLive on my Android Phone very well. Now I get WP7 mobile phone. I missed Xiia on the WP7 Marketplace. Is is possible to get a WP7 Version? A similar good app isn't availible for WP7.

Thanks and best regards from Cologne

Відповідь
Tim M 13 років тому
Unfortunately we currently only have Xiialive available for android. We do have plans to expand to more phones in the future though.