Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Sound Distortion on BT connected

Michael96 2 years ago • updated by Ralph (Support) 2 years ago 1
Hello. I have two smartphone. Android 4,0,4 and 4,4,2(Zenfone5). head unit JVC KD-X310BT (with update). the problem is that when playing the radio on 4,4,2 each touch of the screen or the menu buttons and the power button, the sound is distorted like "Distortion" with attenuation. all the functions work as they should - tags are sent to the screen. the buttons control the player. on Android 4,04 no such. the sound is clear. I would like to fix the sound on Zenfone. thanks for Xiia
0
Completed

HTML code forXiiaLive

Taylor Sterling 3 years ago • updated by Jona (Lead Developer) 3 years ago 1
Where may we locate the HTML code for XiiaLive for our radio website
Answer
Jona (Lead Developer) 3 years ago
We currently don't have any plugin available for HTML webpages. :( Maybe in the future we will provide such options.
0
Under review

Specific station does not play

Daniel Dorau 5 years ago • updated by Jona (Lead Developer) 5 years ago 8

I wanted to listen to "100 XR rock", the 128 kbps MP3 variant.

Xiialive is not able to connect and gives up after 5 tries showing "forbidden".


When swiping right, it shows http://67.159.45.87:8328


When I download the playlist file from the official webpage


http://www.100xr.com/listen/best-way-to-listen.htm, right column, stream.pls


I get the very same URL inside:


[playlist]

numberofentries=1

File1=http://67.159.45.87:8328

Title1=100 XR - #1 Rock Web Station!!!

Length1=-1

Version=2


and my computer plays it without problems.


In Logcat I can see


04-08 13:12:37.840: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:37.870: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:37.900: W/MediaService(20612): MSG_UPDATE_SONG -> song info is duplicate. Ignoring...

04-08 13:12:37.910: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:37.910: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:37.920: W/MediaService(20612): MSG_UPDATE_SONG -> song info is duplicate. Ignoring...

04-08 13:12:37.930: V/MediaService(20612): WATCHDOG :: Shhhh!

04-08 13:12:37.940: D/dalvikvm(20612): GC_CONCURRENT freed 239K, 4% free 9569K/9936K, paused 8ms+5ms, total 35ms

04-08 13:12:37.940: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:37.950: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:37.990: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:37.990: V/StationsAdapter(13062): setActiveStation() -> data: 1615065, mime: application/pls-id, activeStationId: 0

04-08 13:12:38.190: V/ConnectHelper(20612): HTTP Response Code: -1

04-08 13:12:38.190: V/ConnectHelper(20612): icyNotice2: The resource requested is forbidden<BR>

04-08 13:12:38.200: V/ConnectHelper(20612): HeaderFields: {null=[ICY 403 Service Forbidden], icy-notice1=[<BR>SHOUTcast Distributed Network Audio Server/Linux v1.9.8<BR>], icy-notice2=[The resource requested is forbidden<BR>], X-Android-Received-Millis=[1365419558207], X-Android-Sent-Millis=[1365419557964]}

04-08 13:12:38.200: W/ConnectHelper(20612): ICY_NOTICE_FORBIDDEN_REQUEST



Nexus 4, Android 4.2.2


I hope you can reprodruce and fix it.




0
Will be answered

Currently Playing On Favorites

DaGreek 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
It would be nice to be able to go into my Favorites and See whats playing for each station :P I know you guys can do this as its implemented on your Top Hits. Thanks!
Answer
Jona (Lead Developer) 7 years ago
Thanks for such great idea! I'll put this as planned since it's definitely something very nice to have! Not sure of an ETA but well try to see if we can implement it soon...
0
Answered

BUBBA ARMY RADIO

nelzor 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
I bought Xiia Live App to listen to BUBBA ARMY RADIO on radioio.com. I can get other stations on radioio, but not BUBBA ARMY RADIO. PLEASE HELP.
0
Answered

WP7?

fazkaz 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
will you guys make this app for WP7?
Answer
Jona (Lead Developer) 7 years ago
No plans yet! But hopefully sometime this year! :)
0
Answered

Olá, quando o app XiiaLive estara disponivel para windows phone?

aline carvalho 2 years ago • updated by Aline Carvalho 1 year ago 4

Olá, quando o app XiiaLive estara disponivel para windows phone?

Answer
Rodrigo (Developer) 2 years ago

Hi Evildog,

we are working on that.


Thanks.

Best,

0
Answered

Aappear my broadcaster on your app's browser

Jeank Valverde 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

i would like to appear my broadcaster on your app's browser, How can I do it?

Answer
Jona (Lead Developer) 5 years ago

Thanks for your request. We currently don't have our own directory so unfortunately can't add station.  For more details about this please see the following post. http://support.xiialive.com/topic/23017-xiialive-radio-stations-how-it-works/

0
Under review

Connection dropped

Rigatoni 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
Answer
Jona (Lead Developer) 7 years ago
Could you specify a little more what is going on?

What phone do you have? 
What Android version is it running?
Does this issue happen with a particular station?

0
Completed

Restore from an arbitrary backup file

Marc Knaup 4 years ago • updated by Jona (Lead Developer) 2 years ago 2
When I switched to my Nexus 5 I backupped Xiialive's XML file from by putting it into my Dropbox and then downloading it from Dropbox on the new device. Just switching SD cards is no longer possible as recent devices have internal storage only.

The problem I had was that I didn't know where to put the backup file and once I found out it was annoying to manually create the folder hierarchy with another app you need to download just to put the backup there.

I suggest that you can just select any backup XML file from file system.

You could even add a Dropbox file selector dialog since this is really simple :)
https://www.dropbox.com/developers/dropins/chooser...
Answer
Jona (Lead Developer) 2 years ago

Hey, at the moment you can backup your favorites to any location.

How to Backup & Restore your favorites