Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review
insertmemehere 6 years ago • updated by Jona (Lead Developer) 6 years ago 0
I note that there's a pause between mp3s in a m3u playlist. It'd be nicer if the app could start buffering the next mp3 in the playlist once the current mp3 is fully buffered.
Answer
Jona (Lead Developer) 6 years ago
I think your idea is interesting and I'll leave it as under review so that we can come back to it later on.
0
Answered
c Be 4 years ago • updated by Jona (Lead Developer) 4 years ago 0

Do you provide direct links to listen my internet radio station,  like tunein radio does?

Answer
Jona (Lead Developer) 4 years ago

I'm not sure I understand your post. You would like to add your station? Here is how to do that:

http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/

-1
Planned
Raul Romero 6 years ago • updated by Jona (Lead Developer) 6 years ago 2
Hi,

Can't restore dB for some reason. Had no problem in the past.  Tried un-installing and re-installing Xiia (paid) but stations or tags don't show up.  When I went through the process the first time the application would stop/crash. Tried this several times.  When I re-installed the crashing stopped but still no results.
Answer
Jona (Lead Developer) 6 years ago
Unfortunately it seems like you're backup is corrupted... Could you email your backup file?  It should be located on the sdcard.  I could verify if it's corrupted and see if I can fix it...

Because of this kind of issue we are changing how we do backups.  We will use a different method that will cause backups to never get damaged... :) Plus, we are adding cloud syncing for favorite stations and songs...
-1
Fixed
Anonymous 7 years ago • updated by Jona (Lead Developer) 5 years ago 6
Using the Lite app, on my HTC Incredible (Android 2.2, Verizon Network), when streaming, if I receive or send a text message, the connection drops and has to be re-established. This happens every single time
Answer
Jona (Lead Developer) 6 years ago
It is a restriction of any CDMA network. You can only have a voice or data going at once, not both... unless you are connected to wifi, then you can have both.

Verizon and Sprint are both CDMA. Texting falls under the category of voice and not data.
-1
Answered
Jason Simpson 5 years ago • updated by Jona (Lead Developer) 5 years ago 1
On my Favorites list, "Now playing disabled" appears below each station name. What does this mean? Why is it disabled? Can it be enabled?

I'm using the beta version. (Do I need to keep the Pro version installed?)
Answer
Jona (Lead Developer) 5 years ago
This is a feature currently under development.  The feature will be able to turn it on by swiping down on the top menu bar. However currently this option is not enabled.  I'm still not sure if this will be a paid version feature only.
-1
Answered
Jona (Lead Developer) 6 years ago • updated 6 years ago 2


Answer
Jona (Lead Developer) 6 years ago

Release date: 06/13/2011
Version: v2.2.0/v2.2.1

New features:
- New last.fm scrobble support. Need Last.FM app.

Improvements:
- Improved AAC/AACP buffering percent accuracy.
- Sports radio genre now shows a lot more stations.
- Improved M3U playlist compatibility parsing.
- Resolved initial audio data loss on some devices when starting MPEG stream.
- Screen OFF checks to avoid doing extra work during this state. Less work=happy battery.
- Remove powerwake lock.
- Improved MPEG streaming.
- Improved connection state monitoring.

Bugs fixed:
- Menu bar scroll double tap bug fix for Android 2.2.
- Fix widget loosing station information.
- Licensing check thread leak fixed.
- Next/Prev favorites fix for URLs that are playlists.
- New error message for Android Media Framework failures. No longer a connection dropped message for these cases.
- FFMPEG getPosition crash bug resolved.
- Edit favorite category caused crash, fixed.
- Some phones could not stream mpeg content [v2.2.1 fix]
- Removed Russian translation due to not being ready [v2.2.1 fix] 


-1
Answered
kirk 5 years ago • updated by Jona (Lead Developer) 5 years ago 0
Can the app handle  low bandwidth (200-400kbps) H264 video + MP3  audio streams provided via http from a ShoutCast server?
Answer
Jona (Lead Developer) 5 years ago
Our app is currently not designed for video playback.  However you could potentially stream the content but receive no video just audio.  You would have to go into XiiaLive settings and change the stream engine to be internal... Or using XiiaLive Beta go under settings->Streams and change the stream engine to FFMpeg.
-1
Under review
Philip Weiss 5 years ago • updated by Jona (Lead Developer) 5 years ago 1
was llistening to ebm-radio.com (a high bandwidth stream) using XiiaLive (not lite). Connection dropped, but xiialive now won't connect to the stream again. Or any stream. Selecting any favorite brings me to the player windows, but the player is locked on the old stream, still saying connection dropped. Tried exiting app and restarting, same result. Tried killing app and restarting, same result. Will, probably have to reboot the device....

Not the ffirst time, I've had this issue on my xoom, though it happens only infrequently. But it's annoying to force a reboot.
Answer
Jona (Lead Developer) 5 years ago
Thanks for the info.  So, what is the exact message you are seeing every time you would try to connect? I know you said connection dropped but I just want to make sure that is the only message or you see something else...

My initial guess is that Android media framework on your phone is crashing for some reason.  This does sometimes require the phone to be restarted.

If you notice the app to not be able to stream just long press the stop button to force the streaming process to be cleared out.

In any case if you have time when you reproduce the issue could you collect the phones logs?  This could help me target the exact cause a lot faster!
-1
Answered
Anderson Pereira 5 years ago • updated by Jona (Lead Developer) 5 years ago 1
Like to know if is possible to to disable the sound of the program when buffer reaches 100%.
I'm trying to tune a web radio by the internet 3G and Xiia live is buffering several times in a row.
Answer
Jona (Lead Developer) 5 years ago
You can easily change the notification fxs by going into XiiaLive->Settings->User experience and select the Notification sounds. A popup should provide a few options. Select disabled.
-1
Will be answered
RICHREIGN 7 years ago • updated by Jona (Lead Developer) 6 years ago 1
CAN YOU LISTEN TO MUSIC ON YOUR COMPUTER FROM XIIALIVE. LIKE IS IT LIKE PANDORA
Answer
Jona (Lead Developer) 7 years ago
Currently you can't but we have plans to be able to do just that! Thanks for your idea! :)