Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugsWhen you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.
Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Hi there, I have downloaded the new Xiia Free version now running om my IPad 2 with IOS 9.3.5. The App opens I can search for stations but when I find one or take one of the suggest d stations from uber or shoutcast the app closes all the time. A Bug?
Is the Radio Reference plugin available for iPod Touch? Or is it just Android only?
Hello! Radio reference is only available for Android. Hope this helps!
Is there going to be a XiiaLive app for iPad? On the Apple App Store, I only see the option for the iPhone version. I would really like to see an app for the iPad someday. Thank you!
Hi! Apologies for any delay in our response. Currently XiiaLive user interface has not been optimized for iPads. However, you should be able to install the iPhone version on your iPad.
Invalid url err. The service uses icecast 2 It used to work. Safari can stream it fine. I am using the pro version of the app.
have a great day.
I recently moved from Android to iOS & when trying to upgrade to Pro via Settings -> Get "XiiaLive unlocker" I get the throbber that says "Upgrading" & behind it is a dialog box that says "Received no valid product" & everything just sits there this way until I force close the app. This is on an iPhone 6S/IOS 9.1. XiiaLive version 1.2.0.
Awesome! Thanks for letting me know. There where some things we needed to take care with the AppStore and that might have solved this. If any issues again please let us know! :)
Recently I switched to an iPhone 6 (not entirely volutarily) and one of the first apps I installed was XiiaLive 1.1.1. (Apparently the version number for the IOS app are very different.) For some reason I cannot store any favorites. Clicking the favorite icon when I'm listening to a station doesnt do anything, and when I add a favorite using the url, it somehow magically disappears.
Its an iPhone 6 with íOS 8.2
Customer support service by UserEcho