Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Answered

pro version on another tablet

Kaptainsteve 10 years ago updated by Ralph 9 years ago 1
I bought the paid version of Xiialive pro.  I got another tablet.  Do I have to buy it again to put it on the new tablet?  When I go to Play store it still asks for money?  Thanks.
0
Answered

Use of bluetooth controls to skip through favorites on my car

MLDroid 12 years ago updated by Jona (Lead Developer) 12 years ago 2

Hi, i'm currently with the free version of the app for doing a evaluation before buying the Pro. Is it possible that the AVRCP bluetooth controls to skip through favorites stations doesn't work on the free version?  My phone is a Galaxy Nexus with Jelly Beam 4.1.1. I'm trying to use the skip track buttons on the wheel of my car (Toyota Prius C) while playing a station on a favorite list with 3 other stations :


If i press it quickly (like i would normally to change FM station from the car radio or track from a USB stick, Google Play Music, etc), the app doesn't respond at all. Then i noticed that if i press and keep it for about 2s the msg ::: connecting ::: and prebuffering appear on the phone with the notification sound hear but then instead to jump to next on the favorite list, the same streaming that's playing is just restarted. 


However, the play/pause button on the touch screen of the car radio is working fine.


These skip track buttons respond to other apps like Google Play Music and Just Playlists. I have check if none of these other apps was running on the background to avoid potential conflict. I have restarted the phone. Then I have installed Media Button Router and selected on it only XiiaLive to respond to AVRCP. And restarted the phone again. All without succes. 


So, is it a bug between XiaaLive and my car radio or just a limitation on the free version?


Thanks

Answer
Jona (Lead Developer) 12 years ago

First, thanks for writing us about this! Second, sorry for not making this clear on our Market description. We will be improving our market description to explain more about the features.


Here is how things work.  Essentially long press Prev or Next buttons will skip to the items on the playlist.  A station usually has a few URL links in it's playlist in case one link is slow or there are just too many people connected to one URL.


In order to use the BT next/prev favorite you will need to get the Pro version.

0
Answered

I can no longer get a stream from WLRN

Albert Font 12 years ago updated by Jona (Lead Developer) 12 years ago 0
I used to be able to listen to WLRN radio in Miami, Florida until about a week ago in Xiialive but the station can be herd at http://wlrn.org/radio/listen/
Answer
Jona (Lead Developer) 12 years ago
You can add the following link to your favorites:

Here is how you can add the station to your favorites:
0
Under review

Can't add stream to my XiiaLive

pscpa 13 years ago updated by anonymous 5 years ago 10

trying to add kpbs 89.5 san diego to my droid samsung galaxy S.  Followed video, doesn't work.  Have Xiialive settings media control set to on, no popup to use Xiialive when stream from browser.  Copy & Paste gives me error message "invalid url".  

Answer
Jona (Lead Developer) 13 years ago

Oops! Sorry I completely missed the very important part where you did try from the browser and it didn't open the option to stream with XiiaLive.  If it means anything I'm the developer of the app and also the one that provides support... It's essentially just me...


In regards to your issue, have you tried restarting the phone and trying again? The pop-up should work.  When I wrote you I made sure that method worked by going to the provided website.  I think maybe with a simple restart it could work.


If it doesn't than copy/paste these links and use the add favorites option:


KPBS Radio:

http://kpbs.media.clients.ellingtoncms.com/live/listen.pls 


Classical San Diego:

http://kpbs.media.clients.ellingtoncms.com/live/classical-listen.pls

0
Under review

502 bad gateway

Dan Pickelhaupt 12 years ago updated by Jona (Lead Developer) 12 years ago 3

I keep getting a 502 bad gateway response whenever I try to connect using my 3g. What is the cause of this error? And how can I fix it?

Answer
Jona (Lead Developer) 12 years ago

Do you have any firewall or virus protection apps?

0
Fixed

Date quota wasted!

MMD 13 years ago updated by Jona (Lead Developer) 13 years ago 3
I REALLY love your app! It's just amazing. My only issue is with my Nexus S (Android 2.3.4). When my phone auto connects with my car bluetooth audio, XiiaLive automatically starts streaming on 3G (if I scroll past bluetooth audio in my car) and I never notice until I've lost 40-50Mbs of data already. 
Keep in mind that I have already turned off 'media control' in 'user experience' but it made no difference.
Answer
Jona (Lead Developer) 13 years ago

Bug introduced on v2.1.8.  Next update will fix this...


Update 05/20/11:

- v2.1.9 is out and resolved this issue! :)

0
Under review

Stop playing music when phone is removed from audio dock

tuxmobil 12 years ago updated by Jona (Lead Developer) 12 years ago 0

When "Headset unplug" option is set, the phone should also stop playing when removed from an audio dock (in particular Galaxy Nexus' audio dock).


Answer
Jona (Lead Developer) 12 years ago

This one is interesting since I believe the mechanics for undocking is different than unplugging a headset. If that is the case we need to implement this support.  I'll be looking into this! :) 

0
Answered

como puedo registrar mi radio en xiialive

la mas grupera 10 years ago updated by La Wapachosa 8 years ago 2
0
Answered

Purchased Version Not Fully Updated

Zan 14 years ago updated by Jona (Lead Developer) 13 years ago 4
Hello,

I purchased XiiaLive off the Android Market months ago, and was quite pleased with the app. Yet after some use, I came to see that it was missing something very useful, and as such I made a post here on the support / suggestion forums about it.

This was the absence of any type of Forward / Backward / Random functionality within the Favorites list. Much later this seemed to have been put into XiiaLive with the 2.1.6 update, but when I updated and started using the app, those features were still missing, and still are with the current 2.1.7 update.

Question is how can I get that functionality going if the app / server does not think I have the purchased version? I am not sure how I can "prove" that I do have the purchased version at all. Let me know.

Thanks,
Mat Eggert
0
Fixed

Beta: positive report

Peter 11 years ago updated by Jona (Lead Developer) 10 years ago 1
The stream http:// 81.19.(eighty five).(hundred ninty seven):80/echo.mp3
did not connect in XiiaLive Pro 3.1.1.1, FFMpeg stream engine. but in XiiaLive beta 3.1.0.0. BETA it connects and plays, FFMpeg stream engine.
(numbers given as words to avoid direct link).
Answer
Jona (Lead Developer) 10 years ago
Issue resolved with latest release. Thanks for sharing!