Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

XiiaLive BETA BUG - newest build 3.1.2.001

Dwayne Wilson 11 ár síðan updated by Jona (Lead Developer) 10 ár síðan 1
- crashes when original skin is selected under themes. Selecting different skin solves the crashing. Using Kitkat 4.4.2 on a Nexus 7 2013.
Answer
Jona (Lead Developer) 10 ár síðan
This has been fixed a while back. Of you are still having issues please let us know.
0
Answered

BBC 4 and Bloomberg Radios

Ary 14 ár síðan updated by Jona (Lead Developer) 11 ár síðan 4
Hi. Thanks for the app, it has some really useful features.
I've been trying to add BBC 4 and Bloomberg Radios. When adding the Bloomberg URL, I get "unsupported format", and when trying BBC 4, I get could not verify the URL
Please, help me getting those two station on my XiiaLive.

Appreciate it.
ary
Answer
Jona (Lead Developer) 11 ár síðan
Closing this issue. Should be working with latest releases.
0
Declined

More prebuffer and buffer time part 2

Nexus_ger 12 ár síðan updated by Jona (Lead Developer) 11 ár síðan 0

Hi Jona !

Sorry i dont know how i can answer you behind my request !



I use the ffmpeg decoder because it doesnt stops streaming after losing fast internet connection. In germany you will losing HSDPA/3g connection if you drive by car. Usually you hear longer time one Radio Channel and it should be better you can buffer eg. 2 min.


greets from germany :-)


Answer
Jona (Lead Developer) 11 ár síðan

The current release of XiiaLive v3 contains caching for up to 60 minutes. When using the FFmpeg stream engine the caching feature is currently not supported at the moment. However, as mentioned before, we are working on a brand new stream engine based on FFmpeg that will support caching along with smart recovery feature. These two new features will a larger buffer unnecessary. We are getting ready soon for our first beta release hopefully in 1 months max.

Thanks for your feedback!

0
Under review

Last.fm

Beau Jackson 9 ár síðan updated by Gary 9 ár síðan 6
Been using XiiaLive for a long time and I love it :) The pro version of the XiiaLive no longer scrobbles data ever since Last.fm updated their app. It appears to be scrobbling, but nothing gets sent to them.
Answer
Rodrigo (Developer) 9 ár síðan

Hello Gary,


it's an issue that we're trying to solve for next release.


Thanks.

0
Fixed

LG Enact - phone call audio stops working after playing over bluetooth

Darrell 10 ár síðan updated by Jona (Lead Developer) 10 ár síðan 5
Using Android 4.4.2

I can't hear phone calls after playing music over Bluetooth in my car.

Reproduce steps
1. Connect to Bluetooth in Ford Escape (Microsoft Sync)
2. Start xiialive and play a station
3. Disconnect from car/bluetooth
4. Try to place a phone call - Can't hear anything.

Here is a related Verizon forum thread: https://community.verizonwireless.com/thread/840658
Answer
Jona (Lead Developer) 10 ár síðan
Thanks for reporting this issue. We've seen similar reported issues with Samsung devices before. The issues where due to bugs introduced by a new Android update. My guess the same thing is happening with this device.

About the error you are getting E:-14 this means an internal error -> ERR_SDL_AUDIO_INIT_FAILED. This is a bug we have resolved and will be part of the next release. I'm not sure but this error issue could maybe in some way improve the BT call issues.
0
Answered

unsupported format for AAC+

wesnorman 13 ár síðan updated by Jona (Lead Developer) 13 ár síðan 0
Hi!

I'm trying to stream from this url: http://www.abc.net.au/newcastle/programs/webcam_radio.htm?ref=listenliveradio. The radio station says it uses AAC+ to stream it, which your app supports, but it comes with with an "unsupported Format" message when I tried entering the url. How do I overcome this?

Thanks very much!

Luke
Answer
Jona (Lead Developer) 13 ár síðan
The link points to the website not the actual media.  I would recommend you try the following link:

It's because the url is not in the correct format. It needs end with like a .mpeg or .m3u
If you open that website from your phone and then press on "windows" option next to "Available formats:" under the player, it should prompt you to choose a program to stream it with. Choose xiialive and you are good to go :)
0
Answered

How to use filters on radio stations

Cliff1 11 ár síðan updated by Jona (Lead Developer) 10 ár síðan 1
Just bought the pro- version from the store.
I'm unable to find a possibility to use the filter- options.
I want to scan for rock- stations that stram aac...

Is there a manual available?

Regards
Answer
Jona (Lead Developer) 10 ár síðan
Hey sorry for the delayed response... :/ Just in case you haven't found an answer to your question please take a look at the following post.
http://support.xiialive.com/topic/449528-how-to-use-search-filters/
0
Fixed

AAC+ Crashing After Payback

Paul D 14 ár síðan updated by Jona (Lead Developer) 11 ár síðan 8
Hi Jona when i manually add AAC+ streams like this one

http://3083.live.streamtheworld.com:80/PULSE87AACCMP3

It plays fine however when i press stop it just says stopping forever and crashes app...It then wont allow me to play any other station in my favorites unless switch off phone then back on.Hope you can help me?
Answer
Jona (Lead Developer) 11 ár síðan
Closing thread. This issue should be resolved with the latest available version of XiiaLive.
0
Under review

will not work on xoom?

JVP 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 0
Answer
Jona (Lead Developer) 14 ár síðan
Could you provide a little more details? Can  you find it on the Android Market? What exactly doesn't work? Can you stream MPEG or AAC content?

Thanks!
0
Under review

local

Thierry Becquin 11 ár síðan updated by Jona (Lead Developer) 11 ár síðan 0
Comment fonction la touche Local ?
Answer
Jona (Lead Developer) 11 ár síðan
Hi, please provide a little more details to your question since it is a little difficult to translate and understand. Thanks!