Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Answered

How to disable the wobble noise?

Luka Povliotti 13 ár síðan updated by Jona (Lead Developer) 13 ár síðan 0

Why cant i disable the wobble noise when i change station? the option does not exist. PLEASE GET RID OF THAT NOISE! its the most irritating noise and adds nothing to the program. no noise or a simple chime would be 1000x better!

Answer
Jona (Lead Developer) 13 ár síðan

Please take a look at the following post with the answer:

http://support.xiialive.com/topic/121578-how-to-disable-the-notification-sounds/

0
Answered

How do I get local radio stations? When I search or scan nothing is detected

Russ Smith 12 ár síðan updated by Jona (Lead Developer) 12 ár síðan 2
Answer
Jona (Lead Developer) 12 ár síðan

As Scot mentioned below, you can try searching by city/region or station name. If you can't find a particular local station try going to vtuner directory via your phone. Once you search and find the station, XiiaLive will be set as an option to open the stream. Once you are playing it simply save it as a favorite so that you don't have to find it again.

0
Answered

Can I use my GooglePlay purchase on Amazon AppStore?

Chinchih Lu 10 ár síðan updated by Jona (Lead Developer) 10 ár síðan 1
If I purchase a Pro license from Google Play (for my phone), do I need to pay for another license to run XiiaLive Pro on my Kindle? If not, how do I apply the license to my Kindle?
Answer
Jona (Lead Developer) 10 ár síðan
If you purchase an app on GooglePlay the purchase is not transferable to Amazon AppStore or iOS AppStore. You will need to purchase it again.

So, a purchase made on a an app store is not transferable to another.
0
Fixed

AVRCP with CM 10.2

Pooya Torabi 12 ár síðan í Bluetooth / AVRCP updated by Jona (Lead Developer) 11 ár síðan 2

Hi , 

since upgrading to CM 10.2 (Android 4.3) AVRCP has not worked, anyone else is having this issue? it works fine with Apollo Music player or other apps supporting AVRCP just not Xiialive. using the latest Pro version.


Thanks,

Answer
Jona (Lead Developer) 11 ár síðan

Since Android 4.3 bluetooth AVRCP metadata is sent via the same APIs used to update the lock screen player. Turning [OFF] lock screen controls will most likely cause metadata to stop being sent over AVRCP.   


Please note that after Android 4.3 having lock screen controls and AVRCP metadata hack turned [ON] could cause issues. Please experiment with those two settings to see how your device behaves.

0
Under review

Cannot open .pls playlist

FHa 12 ár síðan updated by Jona (Lead Developer) 12 ár síðan 1

Hello,

everytime i try to open a .pls playlist from my Android File Explorer (ES File Explorer) xiialive says "playlist not found".

The playlists have this format:


[PlayList]
File1=http://80.237.158.40/890rtl-128.mp3
Title1=89.0 RTL
Length1= -1
NumberOfEntries=1


I have Android 2.2.2.


Regards

Fabian

0
Declined

jsCBKnae/n

Sitta A'lamun 14 ár síðan updated by Tim M 14 ár síðan 0

Answer
Tim M 14 ár síðan
Please provide a little more info on to what this is...
0
Answered

pro version on another tablet

Kaptainsteve 10 ár síðan updated by Ralph 9 ár síðan 1
I bought the paid version of Xiialive pro.  I got another tablet.  Do I have to buy it again to put it on the new tablet?  When I go to Play store it still asks for money?  Thanks.
0
Answered

Use of bluetooth controls to skip through favorites on my car

MLDroid 13 ár síðan updated by Jona (Lead Developer) 12 ár síðan 2

Hi, i'm currently with the free version of the app for doing a evaluation before buying the Pro. Is it possible that the AVRCP bluetooth controls to skip through favorites stations doesn't work on the free version?  My phone is a Galaxy Nexus with Jelly Beam 4.1.1. I'm trying to use the skip track buttons on the wheel of my car (Toyota Prius C) while playing a station on a favorite list with 3 other stations :


If i press it quickly (like i would normally to change FM station from the car radio or track from a USB stick, Google Play Music, etc), the app doesn't respond at all. Then i noticed that if i press and keep it for about 2s the msg ::: connecting ::: and prebuffering appear on the phone with the notification sound hear but then instead to jump to next on the favorite list, the same streaming that's playing is just restarted. 


However, the play/pause button on the touch screen of the car radio is working fine.


These skip track buttons respond to other apps like Google Play Music and Just Playlists. I have check if none of these other apps was running on the background to avoid potential conflict. I have restarted the phone. Then I have installed Media Button Router and selected on it only XiiaLive to respond to AVRCP. And restarted the phone again. All without succes. 


So, is it a bug between XiaaLive and my car radio or just a limitation on the free version?


Thanks

Answer
Jona (Lead Developer) 13 ár síðan

First, thanks for writing us about this! Second, sorry for not making this clear on our Market description. We will be improving our market description to explain more about the features.


Here is how things work.  Essentially long press Prev or Next buttons will skip to the items on the playlist.  A station usually has a few URL links in it's playlist in case one link is slow or there are just too many people connected to one URL.


In order to use the BT next/prev favorite you will need to get the Pro version.

0
Answered

I can no longer get a stream from WLRN

Albert Font 13 ár síðan updated by Jona (Lead Developer) 13 ár síðan 0
I used to be able to listen to WLRN radio in Miami, Florida until about a week ago in Xiialive but the station can be herd at http://wlrn.org/radio/listen/
Answer
Jona (Lead Developer) 13 ár síðan
You can add the following link to your favorites:

Here is how you can add the station to your favorites:
0
Under review

Can't add stream to my XiiaLive

pscpa 14 ár síðan updated by anonymous 5 ár síðan 10

trying to add kpbs 89.5 san diego to my droid samsung galaxy S.  Followed video, doesn't work.  Have Xiialive settings media control set to on, no popup to use Xiialive when stream from browser.  Copy & Paste gives me error message "invalid url".  

Answer
Jona (Lead Developer) 14 ár síðan

Oops! Sorry I completely missed the very important part where you did try from the browser and it didn't open the option to stream with XiiaLive.  If it means anything I'm the developer of the app and also the one that provides support... It's essentially just me...


In regards to your issue, have you tried restarting the phone and trying again? The pop-up should work.  When I wrote you I made sure that method worked by going to the provided website.  I think maybe with a simple restart it could work.


If it doesn't than copy/paste these links and use the add favorites option:


KPBS Radio:

http://kpbs.media.clients.ellingtoncms.com/live/listen.pls 


Classical San Diego:

http://kpbs.media.clients.ellingtoncms.com/live/classical-listen.pls