Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Common details we need:
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Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
No similar topics found.
0
Answered
How to bug report
Settings-> bug report-> share using:
I assume should select email. What would be the email address?
Suggestion: instead of opening the 'share using' dialog, bug report option should simply send email to predefined address or whatever.
I assume should select email. What would be the email address?
Suggestion: instead of opening the 'share using' dialog, bug report option should simply send email to predefined address or whatever.
Answer
Jona (Lead Developer)
11 ár síðan
Thanks for your feedback. The bug report feature was added to quickly help us with bugs. At the moment the easiest way was to let the user send the email. Soon we do want to be able to simply send the report without the user having to do anything else.
0
Answered
commercials on the top românia radios.
Before the radio starts there is a commercial that is separate from the radio transmission. (and is very annoying as well)
And you have to listen each time you loose your signal. I have the pro version of this app. Any ideas? How to stop them? Is more like a spam. The radios are Radio 21 Romania and Europa fm Romania. Cheers!
And you have to listen each time you loose your signal. I have the pro version of this app. Any ideas? How to stop them? Is more like a spam. The radios are Radio 21 Romania and Europa fm Romania. Cheers!
Answer
Jona (Lead Developer)
13 ár síðan
Some radio stations add to their broadcast an intro before the radio starts playing when first connecting. This is something we can't change since it's part of the broadcast.
I see how it can be annoying and unfortunately we really can't do anything about it.
0
Answered
You should add an option to add streams
KCQN is fantastic & I'd love to make it more easily available to my fellow Xia listeners.
Answer
Jona (Lead Developer)
11 ár síðan
It has been a while since your post. We have recently added a new directory called UberStations. This directory will have your local station.
0
Answered
Need better cache
I bought but honestly xia is poorly thought out in two areas: the blind cant use it and still not able to travel using xiia.....at least cache three statio s at once and make it impossible to loose music when driving. And then make using eyeball free.....else podcasts make more sense..... always have three or more hours of cache ready.....also on home screen widget when i pause the caching is stopping...
Answer
Jona (Lead Developer)
9 ár síðan
Hey thanks for the feedback. I understand what you are saying. Unfortunately live radio does have those types of issues when no internet is available. We do want to add recording feature but we haven't been able do to not having enough time available.
About the issue with the home screen widget. I assume you are talking about the lockscreen widget correct? If that is the case, yes pressing pause will cause the stream to stop. The reason for this behavior is that Android has some bugs where the play and stop buttons don't show properly. The only buttons shown are play and pause. On Android 5.0 we will look into it again to see if this issue has been resolved.
About the issue with the home screen widget. I assume you are talking about the lockscreen widget correct? If that is the case, yes pressing pause will cause the stream to stop. The reason for this behavior is that Android has some bugs where the play and stop buttons don't show properly. The only buttons shown are play and pause. On Android 5.0 we will look into it again to see if this issue has been resolved.
0
Under review
Touch screen
Have a Motorola Photon and am using 3.0.1.2 version. When I touch my phone screen I sometimes get a blast of sound. Killing my ears. Happens with or without headphones.
Answer
Jona (Lead Developer)
12 ár síðan
Does this issue happen to you occasionally or always? Can you reproduce the issue fairly easy? If you could describe steps on how to reproduce it it would help me narrow down possible causes.
When you get the bursts of audio you are already streaming music and it gets loud all the sudden correct?
0
Under review
After purchasing the Pro version, I cannot install it.
I uninstalled the Lite version, and it re installs fine, but the Pro says it cannot be installed into USB storage or SD card, I tried installing first the Lite then Pro and then only the Pro.
Answer
Jona (Lead Developer)
12 ár síðan
Sorry took this long to reply! :/
Are you still having issues? It could be an issue with the amount of available storage space on your device?
0
Under review
Bluetooth auto play?
I had a Droid X which I Bluetooth tethered to my vehicle. I just upgraded to Galaxy Nexus but the stream doesn't auto play when I switch to AUX like it used to. I have to press play to start the stream. The media controls are on and working, however it doesn't automatically start like it used to. Any ideas?
Thanks!
Answer
Jona (Lead Developer)
13 ár síðan
There are a few issues in regards to Android 4.0. This has to do with BT key events being changed and the app not recognizing them. We already have a fix and will be part of the next update coming out soon.
0
Under review
Title randomly stops scrolling
The current title usually scrolls when it's too long.
Very often it happens to me that the scrolling suddenly stops (after completing the current "round"). But it's still in scrolling mode (fades out instead of showing an ellipsis).
When I double-tap on the title it says the scrolling is now disabled. When I double tap again scrolling works again. But not for long - then it stops again.
Android 4.3 on Samsung Galaxy Nexus
Dark Theme
Answer
Jona (Lead Developer)
11 ár síðan
Thanks for your post. Are you saying that the text scrolls offscreen and leaves no text visible on the player?
0
Stream/Playback stops (after Android Lollipop upgrade / Samsung GS4)
I love XiiaLive Pro and was so happy to find it after TuneIn became very unreliable.
However, after I updated my Samsung GS4 to Lollipop, the streams consistently stop playing.
I'm usually streaming via carrier network data connection (AT&T) and have an adequate connection.
I don't hear the sound effect that I sometimes hear when my connection is inadequate.
Everything about the app was working perfectly when I was using XiaaLive on the same device running KitKat.
I welcome any information that you may have about this issue.
However, after I updated my Samsung GS4 to Lollipop, the streams consistently stop playing.
I'm usually streaming via carrier network data connection (AT&T) and have an adequate connection.
I don't hear the sound effect that I sometimes hear when my connection is inadequate.
Everything about the app was working perfectly when I was using XiaaLive on the same device running KitKat.
I welcome any information that you may have about this issue.
0
Google Play Store "Your device isn't compatable with this version"
Have been using Android Pro version for years. Deleted off phone in error and went back to Google Play to find I could no longer install the application back. Using Froyuo 2.2 Android OS... Not a lick of problems running the latest version until I deleted app. All data is on SD card but see no way to restore or install back.
Customer support service by UserEcho
