Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0
Under review

AAC+ don´t work properly in 32 Kbit/s

Mossan 13 year бұрын • updated by Jona (Lead Developer) 13 year бұрын • 7
Answer
Jona (Lead Developer) 13 year бұрын
Please provide the link of the station you are having issues with.  Also, what phone do you have and what version of Android is it running?
0
Under review

Use with Dolphin Browser

thrisc 13 year бұрын • updated by Jona (Lead Developer) 11 year бұрын • 0
I used to use XiiaLive Lite as the default media player for Dolphin Browser by setting the Dolphin browser to "User Agent - iPhone" which seemed weird, but it worked. Somehow in a recent update, I can't get it to load XiiaLive anymore. Any ideas what might have changed? 

I used this to listen to reduced rate internet radio streams at m.YourMuze.FM , for talk radio a 24k 1ch stream is generally adequate and streams a lot faster than the full stream.
Answer
Jona (Lead Developer) 11 year бұрын

Sorry for the incredibly late reply. Are you still having the same issues?

0
Answered

cant find xiia in my android market

anon 14 year бұрын • updated by Jona (Lead Developer) 14 year бұрын • 5
using a HTC Wildfire
Answer
Jona (Lead Developer) 14 year бұрын

What Android version is your phone running? Have you tried finding free or paid versions? I just looked up and I can find the app...


UPDATE:

New update is out, should make app visible to your phone.  Closing this post.  If you are still having difficulties finding the app please let us know.

0
Under review

I can't find paid-version of XiiaLive

将弘 及川 14 year бұрын • updated by Jona (Lead Developer) 14 year бұрын • 0
I have Sharp IS01 (Android version 1.6) and using XiiaLive Lite. It's great App!
I'd like to upgrade my App to change the buffer size, but I can't find paid-version of XiiaLive at Android market.
How can I pay for upgrading this App?
Answer
Jona (Lead Developer) 14 year бұрын
Thanks for your feedback! As of now the Android Market is the only way to purchase the app. Soon we will sell it via Amazon Market.

As of now you can't see it on the Android Market most likely because of a little bug we have introduced to the app on the last update which makes the app not available to some Android 1.5 and 1.6 devices... Update with fix should go out soon.
0
Answered

Play MP3 files from folder

JoeBlk 10 year бұрын • updated by Jona (Lead Developer) 10 year бұрын • 1
I try out XiiaLive on my Andriod Phone (S3) and did not found a way to add/select a folder on my phone with MP3 files. Can you help me?
Answer
Jona (Lead Developer) 10 year бұрын
We currently don't support playing local MP3 files. We are a live radio streaming only app. In the future we might add the ability to play your local mp3 files.
0
Аяқталған

Add WESM 91.3 FM WOQC 103.9 FM-OC 104

Sheila Palmer 10 year бұрын • updated by Ralph 9 year бұрын • 2

would you add WESM 91.3 FM

0
Under review

AAC+

Bret DeGeer 11 year бұрын • updated by Jona (Lead Developer) 11 year бұрын • 0
streams are not playing on nexus 7 (2012), KitKat 4.4.2. KitKat error??
Answer
Jona (Lead Developer) 11 year бұрын
Please reproduce the issue and right away do a bug report by going to xiialive/settings and scrolling all the way to the bottom. This should hopefully provide us with some details about the potential issue.
0
Planned

more information on status or connection speed.

Razor Jack 12 year бұрын • updated by Jona (Lead Developer) 12 year бұрын • 6

could you add some more information on buffer status? or average stream download speed (for example, last 10 seconds).
so people can know, how fast is a connection at the moment and is there any chance to listen to a radio without skips.


i'm using XiiaLive Pro often in my car, EDGE/UMTS/HSPA not always is so fast :)

Answer
Jona (Lead Developer) 12 year бұрын

Great post! Well currently you can see where the buffer is at with respect to the current playback position by looking at the seekbar. Please see the following post about that:

http://support.xiialive.com/topic/156141-how-seekbar-works/


About the current download speed, "baudrate", you can see info on the home widgets. The widgets contain 5 little bars that indicate the health of the connection for the required amount of data to be downloaded for the stream. Having less then 3 bars means your network speed can't keep up with the required download speed. If you have XiiaLive Pro, you can use the Stream stats widget that shows the actual baudrate value.


In the near future we do want to add a better way for you to check the network download speed from within the player.

0
Under review

Am in need of use a proxy software over WI-FI. Please help me.

Mustafa Helvaci 11 year бұрын • updated by Jona (Lead Developer) 11 year бұрын • 2
Dear Developer; The program seamlessly over 3g. However, I am connection problems over wifi. Only can connect using the orbot. On the other hand, the "tuneIn radio" is working directly with the same wifi. Other radio programs, too. I do not want to use a proxy software for Xiialive like "orbot". Please take care of this problem. I can not connect over wifi in the office. but all the programs running smoothly connected to the internet with same wi-fi. Moreover, search list, hit list does not work own my wi-fi in my house. No barrier the firewall in my own house. I'm sure one hundred percent download free. I need Wi-fi to connect to a proxy software like "orbot"(in google play). sorry for my bad english. I live in Turkey, in Istanbul. Please help me. This issue is very important for me. My phone is Lg p970. Rom: 2.3.4
0
Answered

Can't find sleep timer on iOS version

Beth Signor 10 year бұрын в iOS • updated by Bryan Poteet 5 year бұрын • 3
I've used the sleep timer a lot on my Android tablet. I have a new iPhone 6 and just installed xiialive (paid version). Works fine except I can't find the sleep timer or alarm. I looked at old posts here but they don't help. There's no "timer" written sideways above the volume bar. 
Answer
Jona (Lead Developer) 10 year бұрын
Thanks for your feedback. We currently don't have sleep timer available for iOS. However, we have it planned for next release.


Customer support service by UserEcho