Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0

cancel my subscription

Delores Gonzalez 6 year бұрын 0

My card was charged with 3 charges and I didn't authorize it take my card off and cancel whatever this is immediately

0

How do I stop that "listen to this program on radiotomu.com it won't let me listen to music

sarah Emdy-bagger 6 year бұрын 0

I'm trying to play music, that announcement is on every channel,I can't get away from it? I never want to hear it again!

0

I Haven the pro version of the app, of a sudden I can't get local stations

sarah Emdy-bagger 6 year бұрын жаңартылды 6 year бұрын 0

I just got a Pixel 2, and I'm an Android 9 beta tester, I have the xiilive pro version of the app but out of nowhere it can't find my local stations? I'm on hotspot and logged in everywhere, tell me there's an easy way to fix this?

0

Premium features stopped

Billl 6 year бұрын 0

I paid for and have been using the premium features for over a year. The just stopped in the middle of a project. HELP

0

I would love to participate un the contest but I don't hace the lateral with the flipaclip letters

Luchi 6 year бұрын жаңартылды 6 year бұрын 1

Flipaclip Lauer for contest

0

problem with AdsWizz advertisement layer

Tom Schafhauser 6 year бұрын 0

Hi XiiaLive support,


we are munichshardesthits.com, a web radio from Munich, Germany, broadcasting a 24/7 live stream.

We'd like to report a bug (Android OS latest vs, Huawei 9 smartphone, Xiia latest vs). 


We've implemented an AdsWizz layer in our web stream, which crossfades the normal stream, and inserts advertisement every now and then. Afterwards it crossfades back to the normal stream. But unfortunately it does not work well with Xiaa. It does some kind of rewinding, means: after the insertion of advertisement it winds back to the last seconds of the previous song before advertisement.


All other known radio apps (like audials or TuneIn) work properly with our stream. Bummer! Because otherwise Xiia is such a great web radio player. Maybe you can fix it. Thx in between! If you have any further questions about this problem please contact us: mail@munichshardesthits.com


Our broadcasting URL is http://munichhh.stream.vip/live/mp3-128/xiia

The link is registered in the dar.fm data base


best regards from Munich

Tom, Peter & Jürgen

munichshardesthits.com

0

Old name showing up on App XiiaLive

mlmglory 6 year бұрын 0

Worship World Radio is owned by Life Force Network, Mary Lang-Marshall, not FJB Enterprises, INC

0

planet rock UK has stopped, unable to connect, works with tunein.

Bartman 6 year бұрын 0

Planet Rock UK, stopped a week or so back, has not come back , always a connection error, works with other players like tunein

0

XiaaLive + BubbleUPNP

hornetster 6 year бұрын 0

Trying to get XiaaLive working with BubleUPNP, apparently fairly straightforward, but am having issues getting them to tak properly. My suspicion is that I have a XiiaLive (3.3.2.1-30059) which was purchased from Amazon, but BubbleUPNP (2.9.4 (arm64-v8a) is straight from the Play Store.

When I try to share to BubleUPNP, it opens the app at the Now Playing page, but does nothing.

Is there a fix for this?

Thanks.

0

Can't download the sound cloud

amalperez 6 year бұрын updated by anonymous 6 year бұрын 1

I purchased a sound cloud but keep receiving a failed to download message