Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Forward button not working
iOS 12 iPhone xs. I have multiple favorites set. The forward button is not cycling through them. it just reloads the current stream
Local stations not available.
I really like your app but the local stations you have for my area which is Charlottesville Virginia doesn't have the stations that I would like to listen to is there anything that can be done about that
thermacork
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Theme: Should include splash screen.
selected theme should include an adjustment to splash screen.
When selecting the dark theme the white splash screen is very jarring.
pro version 1.2.2 doesn't work on iphone 4 with ios 9.3.5
won't let me play any station, say "connecting" then exits app. Free version doesn't work on my other iphone 4 with same ios. Thanks for any help.
cancel my subscription
My card was charged with 3 charges and I didn't authorize it take my card off and cancel whatever this is immediately
How do I stop that "listen to this program on radiotomu.com it won't let me listen to music
I'm trying to play music, that announcement is on every channel,I can't get away from it? I never want to hear it again!
I Haven the pro version of the app, of a sudden I can't get local stations
I just got a Pixel 2, and I'm an Android 9 beta tester, I have the xiilive pro version of the app but out of nowhere it can't find my local stations? I'm on hotspot and logged in everywhere, tell me there's an easy way to fix this?
Customer support service by UserEcho
