Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
W trakcie analizy

Timeout on WiFi

Jake Le 12 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu 0

Keep getting timeout on wifi. Please consider increasing the app connection timeout value.   It's too short. The app works fine on mobile/cellular network. 

Odpowiedź
Jona (Lead Developer) 12 lat temu

The timeout value is set at 10 seconds as default. This allows the smart recovery to quickly retry a connection without loosing any audio data. Is the smart recovery not working when it timeouts? The timeout value can be changed on XiiaLive Pro but I'll look at the default set value to see if it could be larger.

0
Naprawione

xiialive beta widget no Wifi sleep

Anonim 14 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu 0
After playing and stopping, the Wifi won't sleep when the screen goes off. This only happens with the widget and not the main program.
Odpowiedź
Jona (Lead Developer) 14 lat temu

Could you let us know if this issue is resolved in version 2.1.7?

0
W trakcie analizy

Favorites and Alarm Lists are empty

ipuertas 12 lat temu w Android / Backup&Restore Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu 0
(Pro Version, 3.0.0.1, Android 4.0.0, LG Optimus 2x)

HI,
When I save a station, or an alarm, they seems to be saved correctly (Alarm works fine and, if I export favorites and open the xml file in text mode, the stations saved are there); but, when I tap in Favorites tab, the list is empty. Restoring the exported xml file again doesn't work (favorites list keeps empty). Same issue happens with Alarms: if I go to Settings>Alarms, list is empty; but, if I schedule an alarm time, it works fine. But I can't manage any alarm (ie, I can't delete or edit them).

Thanks
Odpowiedź
Jona (Lead Developer) 12 lat temu

Could you email me your backup file? I would like to see if there are any potential issues with it. Send it to xiialive@visualblasters.com.

0
Naprawione

Translation Error

Anonim 14 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu 0
Wrong Translation in the settings: In the Backup Section i found the word Datenbenk.. the correct translation would be Datenbank.
Odpowiedź
Jona (Lead Developer) 14 lat temu
Thanks! Any other translation errors you might spot let us know! :)
0
Z odpowiedzią

How can I listen to my "tags" songs on my Android phone?

Dale Coffer 12 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu 0
I would like to know how can i listen to my "TAGS" songs from my playlist on my Android Phone?
Odpowiedź
Jona (Lead Developer) 12 lat temu
Currently you can't listen to your tags. However, our next major update will allow you to easily search the tagged song on YouTube or any other search service you might have installed on your phone.
0
W trakcie analizy

Search text is very sticky, version 3.1.0

Peter 11 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu 0
I entered a search string, then I clear it. Now it appears always when I access Search again. IN ADDITION, the new UberStations directory finds nothing in this situation. When I clear data (in Android App Settings), UberStations displays again. ShoutCast does not even display any station after clearing data. Version XiiaLive 3.1.0 Pro. Earlier versions worked. No chance to obtain version 3.0.3.3 again, I'm locked into 3.1.0 at Google Play, and Dont Want go back to the Amazon version where I do have older backups.
Odpowiedź
Jona (Lead Developer) 11 lat temu
We have had issues with SHOUTcast the past week where it was not working. Currently, this issue has been resolved. Please let us know if you are still experiencing any issues. Thanks!
0
Przygotowywanie odpowiedzi

Please include asx streaming.

Gene Guarin 14 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu 0
Odpowiedź
Jona (Lead Developer) 14 lat temu
I'm happy to let you know that we are actively developing this area... We hope to have this available very soon. 1-2months...
0
Z odpowiedzią

Can't find station "Ven a La Luz"

Priscilla Ibarra Maldonado 10 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu 1
im looking for the station "Ven a La Luz" but cant ffind it even tho my bro in law does have it on xiialive
Odpowiedź
Jona (Lead Developer) 10 lat temu
Please make sure to use the SHOUTcast directory when you search for that station. Simply press DIRECTORIES from the home page or tap on the blue bar above the radio lists.
0
Ukończony

Sort stations by bitrate

Maciej Sopek 12 lat temu Ostatnio zmodyfikowane przez Rodrigo (Developer) 9 lat temu 9

it would be great to be able to sort radio stations by bitrate, so i can see the best quality ones first. I only listen to 128kbps or better,so that would be awsome:).thanks for fixing that bug with last.fm!

Odpowiedź
Rodrigo (Developer) 9 lat temu

Hi Jason,

We will keep in mind your suggestion.


Thanks,

0
Naprawione

Unable to store favorite stations on iPhone

Kees Couprie 10 lat temu w iOS Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu 7
Until recently I used XiiaLive on an android phone. At the time I could easily add radiostations to my favorites.
Recently I switched to an iPhone 6 (not entirely volutarily) and one of the first apps I installed was XiiaLive 1.1.1. (Apparently the version number for the IOS app are very different.) For some reason I cannot store any favorites. Clicking the favorite icon when I'm listening to a station doesnt do anything, and when I add a favorite using the url, it somehow magically disappears.

Its an iPhone 6 with íOS 8.2