Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
New User Questions
I have purchased the Pro version. So far I absolutely love your application! It is awesome! However, I have a couple of concerns and slight bugs to report.
1. The "back up and restore feature" for the XML files; does the backup also include all the radio URLs manually entered, and the stations saved to favorites via *.m3u files? I really don't want to start adding these only to find out I can't restore them after a factory reset.
1a. Also, (hope it's not a stupid question. I need to make sure that once I have imported the *.m3u files, I am not required to keep that file on my phone?
2. I get errors when the application tries to share the station to both my twitter and facebook (I am logged in correctly).
3. Could you consider adding the option to create folders for the songs we saved?
4. Could you also consider adding the ability to edit/add folders to stations we save (instead of the automatic defaults?
Sorry for all the questions. Keep up the good work...
Call control
Can you add an option in the settings to turn OFF call control? I spend a lot of time on conference calls and I used to use the older version as low voume background music. (this is the only app I know of with independant volume so I could balance them)
Thanks for your feedback. This is rather interesting request. I'll place it in our ideas list so that we review it and explore how it would work.
Any details you like to add on how you see this feature exactly working are welcomed. :)
extra buffer in poor reception areas
Could you provide us with some more details about the issue?
- What error you see?
- What device you have and what version of Android is it running?
por qué sólo vienen los ajustes de Xiialive en inglés y en español no?
The player at the bottom of the windows
THIS IS VERY VERY IMPORTANT!!
Note: I can not attach jpg files here, but I sent aemail through bug report with 2 screenshots
I have set this questions as an idea/request. I have added proxy settings support to our to do list. Thanks for sharing!
Cant find the app on the Android Market
- HTC Wildfire
- xperia X10 mini
UPDATE:
In update v2.1.6 we added some fields that weren't supported by Android 1.5 and possibly some 1.6 devices. We will release a maintenance update this month to hopefully resolve this issues.
Unsupported Media e:-31
High CPU usage - "com.android.DroidLiveLite:RemoteMediaService"
Additionally, this service resides in the background, even when I close the App.
Why?
Customer support service by UserEcho
