Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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0
Under review

Some streams with an ad prequel don't work

Ville Aakko 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
Hi!

radiohelsinki (www.radiohelsinki.fi) doesn't work with xiaalive. It has an ad before the actual stream. Only the ad is played in an infinite loop. I believe bassoradio stream would do the same (didn't try that) and other streams that use a similar ad at the beginning.

Cheers! Nice app anyways!

 - Ville
Answer
Jona (Lead Developer) 7 years ago
Thanks for the feedback! I looked into this and did see what you are saying... I'm still trying to figure out how I can resolve this. It's something weird that has to do with the broadcasters.
0
Answered

backup.xiia

Peter 4 years ago • updated by Jona (Lead Developer) 4 years ago 2
What is the format of backup.xiia, perhaps there is a link with explanation.
I noticed in the net other <station> xml-style, but with instruction it would be easier, for example to add stations myself to the file. Thanks. (I'm a paid user).


Answer
Jona (Lead Developer) 4 years ago

The backup file was not really intended for manual editing but regardless can still be done.


Here is some info about the different fields. Please note that they can change in the future.


t=title

c=category/genre

e=encoding can be ignored

su=playlist URL

sm=playlist mime

sc=comma delimited playlist URLs 

scm=playlist source mime essentially the first playlist element mime

scb=playlist source bitrate essentially the first playlist element mime

pc=play count

dc=date created

0
Under review

app starts playing when headphones are unplugged

Burner 7 years ago • updated by Jona (Lead Developer) 7 years ago 1
i use the built in sleeptimer at night, but when i unplug the speakers in the morning, the app starts playing again. is this a bug or is there a setting i'm missing?
Answer
Jona (Lead Developer) 7 years ago
This sounds like it could be a bug. Does it happen every time? Does this issue happen with v2.1.6? What phone and Android version do you have?
0
Answered

View stream bitrate before tuning in

Toe 4 years ago • updated by Jona (Lead Developer) 4 years ago 0
I love the new feature with UberStations and seeing what's playing before selecting a stream.  Do you think there's a way to view the bitrate in the preview also?  I prefer to use some of the higher rates when I'm in the car, but don't care as much if I'm using crap speakers some where else.
dir-uberstations
Answer
Jona (Lead Developer) 4 years ago
Unfortunately, UberStations currently doesn't provide bitrate information. The directory is being actively developed so I would really hope soon they add this particular detail. Thanks for your feedback!
0
Under review

181.FM Reggae Roots

hux60 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
Can't find 181.FM Reggae Roots when I search for it. Seems not to be in your lists. What URL do I have to enter for it if I want to add it to my Favorites?
Answer
Jona (Lead Developer) 7 years ago
Please try searching again. Sometimes broadcasts go down and come back up after few hours or days.
0
Answered

Bluetooth ogg stream server offline

Rajil 4 years ago • updated by Jona (Lead Developer) 3 years ago 4
Hi, 
I connect to a remote icecast stream which requires username/password and it is working well in xiialive. There is however on scenario with bluetooth where it fails. I suspect xiialive is not using the username/password and hence giving server offline. These are the steps to produce it.

1. Xiialive is set to switch on when bluetooth is connected.
2. Turn on the car stereo and let bluetooth connect. 
3. Xiialive starts and tries to connect to the icecast server.
4. Xiialive fails with 'server  offline'  error. 
5. Exit xiialive and restart it. 
6. Xiialive plays successfully the remote stream. 

Can you investigate this please. I am using latest release. 

Thanks


Answer
Jona (Lead Developer) 3 years ago
Are you still having issues? We have resolved various issues since your last post. Thanks!
0
Fixed

Certain stream on certain device not working

Sascha Zimmer 4 years ago • updated by Jona (Lead Developer) 3 years ago 1
A weird bug that comes on my Nexus 5 with Android 4.4.4 Stock: Everything is working fine, just not this one stream: http://vintage.chicradio.fr

It takes a long time before playback begins, and then it's distorted. Among all of my numerous stations on my favourites, this is the only one behaving this way, despite the fact that it's a simple MP3-Stream. The problem persists on mobile connections as well as on wifi.

Playback is ok on Winamp on PC, but also on my old Nexus S with 4.1.2 Stock Android device, which I've already checked out. The problem refers only to that particular stream on the Nexus 5.

Any idea what the reason could be?
Answer
Jona (Lead Developer) 3 years ago
Hey, I just checked the station to see if it was working. Everything seems to be working fine. We have released various important updates since your post that could have fixed this issue. Please let me know if you still have any issues.

By the way I tested using the FFMpeg stream engine.
0
Answered

Adding new stations

Bradley Stock 2 years ago • updated by Ralph (Support) 2 years ago 1
I'm wanting to get your paid pro app. Will you be adding radio ststions?
0
Under review

Libre.fm

iamife 6 years ago • updated by Tim M 6 years ago 0
Can you please libre.fm scrobbling support?
Answer
Tim M 6 years ago
We will look into Libre.fm a bit more and see what we can do. Do you have any links to their apis or info?
0
Under review

Problems on HTC evo

Donovan 7 years ago • updated by Jona (Lead Developer) 7 years ago 7
I finally figured out the bug on my htc evo with this software. The app works great on my evo when I have a 4g network once it goes to 3g the app dont work right. It cuts in and out. Is there a fix for this? Thank you. Donovan
Answer
Jona (Lead Developer) 7 years ago