Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
-1

How do I stop that "listen to this program on radiotomu.com it won't let me listen to music

sarah Emdy-bagger 7 years ago 0

I'm trying to play music, that announcement is on every channel,I can't get away from it? I never want to hear it again!

-1

Favorites - Display the Current Radio Station Programming

sphm93000 8 years ago 0

Favorites does not display the current station programming, just the station identification. I just downloaded XiiLive (Free). Is there a way to display the current station programming in the Favorites tab? Other than the current programming, not being displayed issue, I believe that I will change from Tunein.

-1

Change of stream provider

esmecapelo 9 years ago 0

Do you have someone I can contact as we have changed our stream provider and need you to change the stream URL in your app?

-1

XiiaLive USB out

Slow Loris 9 years ago 0

Phone: Sony Xperia Z1 Compact

OS: Android 5.1

XiiaLive Pro: v3.3.2.2


Speaker: Riva S Bluetooth speaker


I'm using XiiaLive via USB playing Audiophile Lounge 320K streamed audio and it sounds really really bad. It 'sounds' as if it's playing the audio stream in mono with no bass and no treble.

It's makes a Riva S Bluetooth speaker sound like a cheap $30.00 1xspeaker/1xbass raditor speaker.


Now it could be that the USB/DAC on the Xperia Z1 Compact is just crap, but I used Neutron Music player to play some .ogg and .flac audio tracks and they sound OK.

Not mind numbing brilliant, but much, much, much better than anything you can get from XiiaLive via USB.


So... this indicates there may be options available to improve XiiaLive audio over USB.




-1
Planned

Problem Restoring Database

Raul Romero 14 years ago updated by Jona (Lead Developer) 14 years ago 2
Hi,

Can't restore dB for some reason. Had no problem in the past.  Tried un-installing and re-installing Xiia (paid) but stations or tags don't show up.  When I went through the process the first time the application would stop/crash. Tried this several times.  When I re-installed the crashing stopped but still no results.
Answer
Jona (Lead Developer) 14 years ago
Unfortunately it seems like you're backup is corrupted... Could you email your backup file?  It should be located on the sdcard.  I could verify if it's corrupted and see if I can fix it...

Because of this kind of issue we are changing how we do backups.  We will use a different method that will cause backups to never get damaged... :) Plus, we are adding cloud syncing for favorite stations and songs...
-1
Under review

Data connection trouble

Adam Motruk 10 years ago updated by Jona (Lead Developer) 10 years ago 0
Im running an android Galaxy S5 4.4.2 OS. For some reason I am able to connect under any wifi connection but not under a mobile 4G/LTE data connection. My stream setting is set to FFMpeg as the android setting doesnt work at all
-1
Fixed

Connection drops when a text message is received or sent

Anonymous 15 years ago updated by Jona (Lead Developer) 13 years ago 6
Using the Lite app, on my HTC Incredible (Android 2.2, Verizon Network), when streaming, if I receive or send a text message, the connection drops and has to be re-established. This happens every single time
Answer
Jona (Lead Developer) 14 years ago
It is a restriction of any CDMA network. You can only have a voice or data going at once, not both... unless you are connected to wifi, then you can have both.

Verizon and Sprint are both CDMA. Texting falls under the category of voice and not data.
-1
Answered

[XiiaLive Beta] What does "Now playing disabled" mean?

Jason Simpson 13 years ago updated by Jona (Lead Developer) 13 years ago 1
On my Favorites list, "Now playing disabled" appears below each station name. What does this mean? Why is it disabled? Can it be enabled?

I'm using the beta version. (Do I need to keep the Pro version installed?)
Answer
Jona (Lead Developer) 13 years ago
This is a feature currently under development.  The feature will be able to turn it on by swiping down on the top menu bar. However currently this option is not enabled.  I'm still not sure if this will be a paid version feature only.
-1
Answered

XiiaLive v2.2.0/v2.2.1 - release notes

Jona (Lead Developer) 14 years ago updated 14 years ago 2


Answer
Jona (Lead Developer) 14 years ago

Release date: 06/13/2011
Version: v2.2.0/v2.2.1

New features:
- New last.fm scrobble support. Need Last.FM app.

Improvements:
- Improved AAC/AACP buffering percent accuracy.
- Sports radio genre now shows a lot more stations.
- Improved M3U playlist compatibility parsing.
- Resolved initial audio data loss on some devices when starting MPEG stream.
- Screen OFF checks to avoid doing extra work during this state. Less work=happy battery.
- Remove powerwake lock.
- Improved MPEG streaming.
- Improved connection state monitoring.

Bugs fixed:
- Menu bar scroll double tap bug fix for Android 2.2.
- Fix widget loosing station information.
- Licensing check thread leak fixed.
- Next/Prev favorites fix for URLs that are playlists.
- New error message for Android Media Framework failures. No longer a connection dropped message for these cases.
- FFMPEG getPosition crash bug resolved.
- Edit favorite category caused crash, fixed.
- Some phones could not stream mpeg content [v2.2.1 fix]
- Removed Russian translation due to not being ready [v2.2.1 fix]