Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Planned

Please make usage tracking (Flurry) optional

tuxmobil 12 years ago updated by Jona (Lead Developer) 12 years ago 0

If you want usage tracking to improve the app (or whatever reasons), please document this somewhere visible for users, list the type of data that is collected and allow users to switch this off.


Doing otherwise, depending on contry, maybe a violation of data privacy acts. Thanks

Answer
Jona (Lead Developer) 12 years ago

Thanks for posting about this important topic.  We are a tiny company and sometimes it's a bit hard to stay on top of various things... :/ However I'll be working on getting some type of privacy policy and way to turn off this feature if desired by the user.


Mean while for all those that wish to opt-out you can do so here:

http://www.flurry.com/user-opt-out.html


0
Under review

Amazon

brehm79 13 years ago updated by Jona (Lead Developer) 13 years ago 2
When the App comes to Amazone purchase ?
The Amazonapp is there but i cant finde Xiia there ...
0
Answered

Location permission on XiiaLive Pro

Antti Kultanen 12 years ago updated by Jona (Lead Developer) 11 years ago 0

Please explain why the latest version of the Pro app wants to know my location.

Answer
Jona (Lead Developer) 11 years ago

Local permission has been added now to XiiaLive Pro. The main and only reason is that now you can get your local radio stations based on your coarse location.


For more details about how the permissions are used please see:

http://support.xiialive.com/topic/148474

0
Answered

Switching between Stations via Home-Screen-Shortcuts does not work

Tablet Paskoff 11 years ago updated by Ben Aldhouse 9 years ago 2

Hello!


Thanks for assistance creating home-screen-shortcuts! I´m so blind ;)


But now I have a other problem.


Normally I select the station via the home-shortcut, the application starts in fullscreen-mode (not so good) and I minimize it with the home-button to the background.


Stopping is easy with the main-widget.


But if I wish to change now the station using the home-shortcut only the app starts in fullscreen with the station selected before and in stopped mode (as I selected from the widget).


Nice would be, if the app would start every time I select a home-shortcut with the station from the shortcut and in background.


Greets

Peter

Answer
Jona (Lead Developer) 11 years ago

Thanks for your feedback. Just to make sure I understand your request let me repeat it.


You would like to be able to click on station shortcuts to start playing them without XiiaLive opening the player, correct? If that is the case I have that feature on our to do list. :)

0
Under review

Audio Focus Via Bluetooth

Jamey Sewell 10 years ago updated by Jona (Lead Developer) 9 years ago 1
Running XiaaLive Pro (Current as of 7-7-14) on Android 4.4.2 on Note 3 Via Chevy Equinox Bluetooth Radio.

The only way I can get Xiia to work through my bluetooth radio is to activate "Google Voice Search" and exit out of it.

If I have "ignore Audio Focus" selected, Xiialive goes through my radio fine.... however, I really need Audio focus enabled so that Xiialive audio is dimmed when using turn by turn directions. Is there a workaround? 
Answer
Jona (Lead Developer) 9 years ago
We have released various updates since your post that could have resolved this issue. Specially with the latest release currently rolling out v3.3.0 we have modified how the internal audio focus behaves.

Just to understand the issue... You are saying that using the google navigation is causing XiiaLive to mute its audio and not return while connected to BT? And when not connected to BT the issue doesn't happen?
0
Under review

I bought the paid version

clabbe 13 years ago updated by Tim M 13 years ago 1
I bought the paid version cause I figured there wouldn't be a limit to the number of stations I can save. But in the paid version I can't even save the stations buy pressing "tag", like I do in the free version. Consequently I feel a bit cheated. What am I doing wrong??
Answer
Tim M 13 years ago

This seems kind of strange since there is not limit to the number of favorites or tagged songs you can have. Maybe you are pressing tagged instead of the add to favorites button (+). Remember, 'tag' is to save the songs info(artist and song title) and (+) is to add the station to your favorites. If that wasn't the problem please send us an email at: visualblasters@gmail.com

0
Answered

needs minimum bitrate search

Randall123 13 years ago updated by Jona (Lead Developer) 10 years ago 4
Process to filter low bitrate sites
Answer
Jona (Lead Developer) 12 years ago
XiiaLive v3 now has a lot of options for filtering and sorting stations and tags! :)
0

Ability to filter by string in Favourites

Vincent Lo 9 years ago updated 9 years ago 1
I have quite a number of streams favourites.
The ability to filter the list by entering into a text box (with results updating automatically) would be extremely helpful. Scrolling can get tedious at times (especially if the station is near the bottom).
0
Answered

where's the play button for tagged songs ?

Tsering Lhundup 11 years ago updated by Jona (Lead Developer) 10 years ago 0
Answer
Jona (Lead Developer) 10 years ago

Tags are song that have been favorited. They are not the actual song being saved. Please try changing the XiiaLive directory to UberStations and then try clicking on one of your tags. This will try to search for stations currently playing that song.

0
Answered

URL directory

Acappello 12 years ago updated by Jona (Lead Developer) 12 years ago 4

Hi,

I would like to add new stations to the favorite list. Where can I find an updated URL directory ?

Thanks a lot

Angelo

Answer
Jona (Lead Developer) 12 years ago

Are you trying to add your own URL to your favorites? If you are take a look at the following post:

http://support.xiialive.com/topic/5474-how-to-add-my-own-url-to-favorites/


If you are trying to add your own station to the actual station directory please see:

http://www.shoutcast.com/broadcast-tools