Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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Will be answered

theme capability would be awesome.. linux version & windows version too..

Ware Wolf 6 years ago • updated by Jona (Lead Developer) 6 years ago 0
WinAmp let ppl make themes..their app exploded when they did this..might b a good evolution to follow.. need versions for linux and windows too.. B) 
Jona (Lead Developer) 6 years ago
Great feedback.  Thanks for your ideas, I would love if we could do this! Only problem is well not enough time to work on it :(...  However we are doing a new release of our app soon that contains 2 skins and the potential to open it up for designers to try making their own skins...

Bring back old style car friendly design

steverow 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

Please can we have the large volume and start stop controls back for tablet landscape mode. This is ideal for vehicle use and the new player controls are too small.

Jona (Lead Developer) 5 years ago

Thanks for your request.  We will be looking into designing a more car friendly player hopefully soon.

Not a bug

Audio muted when equalizer is turned ON

Jona (Lead Developer) 4 years ago in Android / Equalizer • updated 4 years ago 1
Currently there is a bug which is only seen on some Samsung devices. The bug causes the audio to be muted when the equalizer is turned ON.

After some research we discovered that this is a bug comes from the Android OS running on these Samsung device. There has been various confirmation from users that after a new Android update the issue had been resolved.

Please let us know if you are having this issue and provide your device name and Android version.
Under review

Cannot stream from VLC

Anonymous 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
I'm trying to stream audio from VLC to xiialive, but I keep getting an unsupported format error. I'm using VLC 1.1.4 on Win7 x64, streaming over HTTP, and I've tried the built-in transcoding options for AAC and MP3. Both streams can be played by Windows Media Player or VLC on another computer. As far as I can tell, the stream from VLC is the same as any stream from the Shoutcast directory. Do you have any suggestions?
Jona (Lead Developer) 7 years ago
Could you somehow capture the mime type of the stream? It could be possible that the mime type on the HTTP header of your server response is invalid type...

Alarm fails to schedule in Beta version

John Frazer 6 years ago • updated by Jona (Lead Developer) 5 years ago 2
I am not able to set an alarm in XiiaLive Beta.

I downloaded the app from Google play.
I restore my existing play list from released(paid) version.
I then went to settings, Alarms.
+Add Alarm
changed the time to a couple of hours in the future.
Selected a Station from my play list.
Pressed save.

Error message: Alarm failed to be scheduled!

This is a on an XPERIA X10i v2.3.3 with standard SEMC ROM.

I have now rooted the phone, but the out come is the same as it was on the standard non-rooted version.

Other features in the beta version work OK...that I've looked at.

What happen to the Howard stern channels?

Christopher Gray 4 years ago • updated by Jona (Lead Developer) 4 years ago 0
Jona (Lead Developer) 4 years ago
We had some issues with the directory but the latest update resolved some issues. Searching Howard will find the station you are looking for. Thanks!

Clear Channel Radios

Rob Prescott 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
Is it possible to add clear channel radio stations to the player i.e. like star 101.3 wild 94.9 etc...

I am currently using iheartradio in addition and would like to uninstall the crappy app.
Jona (Lead Developer) 7 years ago

Yes you can actually add it to your favorites by going to this website from your phone and search for a station:

Once you hit play a popup will come up asking which player you want to use. Pick XiiaLive and then add it to your favorites so that you don't have to go to the website every time.

Under review

Problem Saving Multiple Custom Streams on iOS...

Big Mouth 4 years ago in iOS • updated by Jona (Lead Developer) 4 years ago 2
On the free iOS version of the Xiia, I am having trouble saving multiple custom streams. I can usually save two or three with no problem. But more than that and new streams start replacing existing streams in favorites. I have never encountered anything similar in the Android version. I am using Version 1.0 with iOS 7.1.2.
Jona (Lead Developer) 4 years ago
Hey thanks for your feedback! We will look into this issue and resolve ASAP. Thanks for letting us know.

Widget text color options

Denvernate 4 years ago • updated by Jona (Lead Developer) 4 years ago 0

I've been hoping you'd add this for a couple years now, but it's still not available.  Can you add an option to change the text color in the widget from blue to white?  It's so hard to read the text in the widget, especially when in a car dock driving around in sunlight.  The black background/dark blue text is not enough contrast to make it easy to read.  Other than that, I really like this app!

Jona (Lead Developer) 4 years ago
Thanks for your feedback! Yes, widgets are not the best at the moment. We will review them and improve them sometime beginning of next year. They are do for an extreme makeover we just haven't had enough time to work on them.

RTSP & MMS Protocols?

TurboNed 7 years ago • updated by Giancarlo 2 years ago 6
Can you tell us when RTSP & MMS protocols will be available through XiiaLive application for Android Market, please?
Jona (Lead Developer) 7 years ago

We currently have something working but it's very very beta... Hopefully we can release beta support at ends of January. Hopefully sooner. Do you happen to have an RTSP url we can use for testing?

Update 05/18/11:

v2.1.8 now supports mms and mmsh.  Not sure if RTSP... you could give it a try.