Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
0
Naprawione

2 annoying problems with Nexus 7 2013 - no fix for neraly 4 months

Svetlozar Simon 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu • 1
1st: Ever since I bought Nexus 7 2013 (in last September) I was never able to REWIND or SKIP a buffered stream - whenever I adjust the slider it goes back to the beginning of the buffered stream. Same versions works fine on not so popular HUAWEI P1 with 4.0.3 - I can rewind/advanced any time I want.

2nd - For the lat 2 months (at least), on the Nexus with stock latest update, the app force closes 50 times a DAY !!! So annoying. I have an older version from summer 2013 that DOES NOT force closes but it lacks uber stations (I think its 3.0.2 or something).

PLEASE FIX THOSE ISSUES. I have sents hundreds of reports for the force closure.
Odpowiedź
Jona (Lead Developer) 10 lat temu
It's been a while since this post... :( I just wanted to update the status as FIXED. These issues have been resolved. Simply make sure you have the FFmpeg stream engine selected. If you never changed the stream engine don't worry as it would then be selected automatically. If you still have issues please let me know.
0
W trakcie analizy

Data connection trouble

Adam Motruk 10 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu • 0
Im running an android Galaxy S5 4.4.2 OS. For some reason I am able to connect under any wifi connection but not under a mobile 4G/LTE data connection. My stream setting is set to FFMpeg as the android setting doesnt work at all
0
Ukończony

Genres in Favorites List

Annonymous 10 lat temu • Ostatnio zmodyfikowane przez Rodrigo (Developer) 9 lat temu • 4
Thanks for the App.  Fast, dependable, easy to use interface.  Would be easier if stations I selected to Favorites kept a standard Genre tag.  As it is, whatever genre-tags the station puts on itself becomes the Favorites-list genre. So, I have for example (baroque, Baroque and Baroque Classical)  or  ( 60, 60s, 60's, Classic Hits 60's, Classic Rock 60's, Oldies 60's, etc).  Having such spread for every genre of stations I've added makes it very tedious to browse my favorites. Hope you can clean up this feature.
Odpowiedź
Rodrigo (Developer) 9 lat temu

Hi Felix,

you can find it in group by list. Please look image below.

Best,

0

Still no answer yet...4G fail to connect

Adam Motruk 10 lat temu • 0
Jona this will be the 5th time I have posted and still have received no help...im willing to purchase your Pro version but not until my issue is resolved. You have had my topic under review for 4 weeks now so Im not sure if you've forgotten about it. I need clarification on why your app wont load my URL stream under 4G but will under WiFi. My friend has the EXACT same phone as me and the stream loads no problem under 4G on his but not on mine.....the only difference is that he is with Rogers and Im with Telus, not sure if different service providers will effect anything. PLEASE HELP!
0
W trakcie analizy

need google+ integration and last.fm

Reginaldo Martins 10 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu • 1
A option to filter  only      32/64   streams   whould be good  for slow connections.
Odpowiedź
Jona (Lead Developer) 10 lat temu
Hey would be really helpful if you could post the different requests on separate posts so people can vote and provide feedback for that particular request/idea :) Thanks!
0
To nie jest błąd

Seems totally nonfunctional w/ Android 4.2

Robert Lowe 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu • 4

Just purchased this app on a Galaxy Note II (T-mobile); all connection requests time out regardless of what stream I'm trying (and on Wi-Fi as well). Is this app known to work on Jelly Bean or what?

Odpowiedź
Jona (Lead Developer) 12 lat temu

Please make sure you don't have any virus protection apps running such as Avast.  The app does work on JB.

0
W trakcie analizy

Please restart automatically when WiFi reconnects after data guard is activated

Paddy Landau 10 lat temu • Ostatnio zmodyfikowane przez Ralph 8 lat temu • 1
Sometimes, my phone briefly drops its WiFi connection. Unfortunately, even if the drop is for only a second, XiiaLive Pro turns on its data guard, and the streaming stops.

Please would you allow XiiaLive Pro to automatically restart if WiFi is reconnected within a specified time after data guard turns on.

I would suggest that the specified time be a configurable option within Settings; my proposal is that the allowed values could be anywhere between 1 and 60 minutes, or (the default) zero to turn this feature off.

Thank you.
0
Planowane

OGG streams work with wifi but not mobile data connection

Jacob Abel 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 2

Using the free version v3.0.1.1 on Android 4.1.1 on a Galaxy Note II. Verizon is the carrier if that matters.


Hello,

I like to listen to an ogg stream from www.kohina.com. This stream works just fine when I'm connected to wifi, but it fails to connect when I'm on the mobile data connection. MP3 streams work fine on both wifi and mobile data. Seems to just be the oggs that won't work on mobile data.

Odpowiedź
Jona (Lead Developer) 11 lat temu
We are almost done with our latest stream engine. Hopefully this new engine should resolve any issues you are having. We hope to release sometime this month.
0
W trakcie analizy

no db

Lino Stavole 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0

I have a htc Aria running on redpocket with a cyanogenmod 7.8 and cannot access the database. It says "db inaccessible".


I've re-installed the app.

I used to be able to run it on ATT plan with no problem. Any ideas?

Odpowiedź
Jona (Lead Developer) 11 lat temu

This generally means the database is corrupted or simply was unable to create it. Do you have enough space on your device? Try reproducing the issue and doing a bug report from settings. Thanks!

0
Z odpowiedzią

any chance you all could add a naked background option?

tnpapadakos 14 lat temu • Ostatnio zmodyfikowane przez Gareth Owen 9 lat temu • 10
in 2.1.14 i was able to skin the widget and make it transparent, but it seems impossible on 2.1.15, tried many different ways...any chance for a naked background option to be added?
Odpowiedź
Jona (Lead Developer) 14 lat temu
We have recently released XiiaLive v2.1.6 which contains open API beta support. With this you can now create your own widgets that work with XiiaLive and publish them on the Android Market.

Check here for more details:
http://xiialive.userecho.com/feedback/19817-new-open-apis/


Customer support service by UserEcho