Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
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На рассмотрении

AAC+ don´t work properly in 32 Kbit/s

Mossan 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 7
Ответ
Jona (Lead Developer) 13 лет назад
Please provide the link of the station you are having issues with.  Also, what phone do you have and what version of Android is it running?
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На рассмотрении

Use with Dolphin Browser

thrisc 13 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
I used to use XiiaLive Lite as the default media player for Dolphin Browser by setting the Dolphin browser to "User Agent - iPhone" which seemed weird, but it worked. Somehow in a recent update, I can't get it to load XiiaLive anymore. Any ideas what might have changed? 

I used this to listen to reduced rate internet radio streams at m.YourMuze.FM , for talk radio a 24k 1ch stream is generally adequate and streams a lot faster than the full stream.
Ответ
Jona (Lead Developer) 11 лет назад

Sorry for the incredibly late reply. Are you still having the same issues?

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Отвечен

cant find xiia in my android market

anon 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 5
using a HTC Wildfire
Ответ
Jona (Lead Developer) 14 лет назад

What Android version is your phone running? Have you tried finding free or paid versions? I just looked up and I can find the app...


UPDATE:

New update is out, should make app visible to your phone.  Closing this post.  If you are still having difficulties finding the app please let us know.

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На рассмотрении

I can't find paid-version of XiiaLive

将弘 及川 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
I have Sharp IS01 (Android version 1.6) and using XiiaLive Lite. It's great App!
I'd like to upgrade my App to change the buffer size, but I can't find paid-version of XiiaLive at Android market.
How can I pay for upgrading this App?
Ответ
Jona (Lead Developer) 14 лет назад
Thanks for your feedback! As of now the Android Market is the only way to purchase the app. Soon we will sell it via Amazon Market.

As of now you can't see it on the Android Market most likely because of a little bug we have introduced to the app on the last update which makes the app not available to some Android 1.5 and 1.6 devices... Update with fix should go out soon.
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Отвечен

Play MP3 files from folder

JoeBlk 10 лет назад обновлен Jona (Lead Developer) 10 лет назад 1
I try out XiiaLive on my Andriod Phone (S3) and did not found a way to add/select a folder on my phone with MP3 files. Can you help me?
Ответ
Jona (Lead Developer) 10 лет назад
We currently don't support playing local MP3 files. We are a live radio streaming only app. In the future we might add the ability to play your local mp3 files.
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Завершен

Add WESM 91.3 FM WOQC 103.9 FM-OC 104

Sheila Palmer 10 лет назад обновлен Ralph 9 лет назад 2

would you add WESM 91.3 FM

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На рассмотрении

AAC+

Bret DeGeer 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
streams are not playing on nexus 7 (2012), KitKat 4.4.2. KitKat error??
Ответ
Jona (Lead Developer) 11 лет назад
Please reproduce the issue and right away do a bug report by going to xiialive/settings and scrolling all the way to the bottom. This should hopefully provide us with some details about the potential issue.
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Запланирован

more information on status or connection speed.

Razor Jack 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 6

could you add some more information on buffer status? or average stream download speed (for example, last 10 seconds).
so people can know, how fast is a connection at the moment and is there any chance to listen to a radio without skips.


i'm using XiiaLive Pro often in my car, EDGE/UMTS/HSPA not always is so fast :)

Ответ
Jona (Lead Developer) 12 лет назад

Great post! Well currently you can see where the buffer is at with respect to the current playback position by looking at the seekbar. Please see the following post about that:

http://support.xiialive.com/topic/156141-how-seekbar-works/


About the current download speed, "baudrate", you can see info on the home widgets. The widgets contain 5 little bars that indicate the health of the connection for the required amount of data to be downloaded for the stream. Having less then 3 bars means your network speed can't keep up with the required download speed. If you have XiiaLive Pro, you can use the Stream stats widget that shows the actual baudrate value.


In the near future we do want to add a better way for you to check the network download speed from within the player.

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На рассмотрении

Am in need of use a proxy software over WI-FI. Please help me.

Mustafa Helvaci 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 2
Dear Developer; The program seamlessly over 3g. However, I am connection problems over wifi. Only can connect using the orbot. On the other hand, the "tuneIn radio" is working directly with the same wifi. Other radio programs, too. I do not want to use a proxy software for Xiialive like "orbot". Please take care of this problem. I can not connect over wifi in the office. but all the programs running smoothly connected to the internet with same wi-fi. Moreover, search list, hit list does not work own my wi-fi in my house. No barrier the firewall in my own house. I'm sure one hundred percent download free. I need Wi-fi to connect to a proxy software like "orbot"(in google play). sorry for my bad english. I live in Turkey, in Istanbul. Please help me. This issue is very important for me. My phone is Lg p970. Rom: 2.3.4
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Отвечен

Can't find sleep timer on iOS version

Beth Signor 10 лет назад в iOS обновлен Bryan Poteet 5 лет назад 3
I've used the sleep timer a lot on my Android tablet. I have a new iPhone 6 and just installed xiialive (paid version). Works fine except I can't find the sleep timer or alarm. I looked at old posts here but they don't help. There's no "timer" written sideways above the volume bar. 
Ответ
Jona (Lead Developer) 10 лет назад
Thanks for your feedback. We currently don't have sleep timer available for iOS. However, we have it planned for next release.

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