Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
На рассмотрении

502 bad gateway

Dan Pickelhaupt 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 3

I keep getting a 502 bad gateway response whenever I try to connect using my 3g. What is the cause of this error? And how can I fix it?

Ответ
Jona (Lead Developer) 12 лет назад

Do you have any firewall or virus protection apps?

0
Исправлен

Date quota wasted!

MMD 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 3
I REALLY love your app! It's just amazing. My only issue is with my Nexus S (Android 2.3.4). When my phone auto connects with my car bluetooth audio, XiiaLive automatically starts streaming on 3G (if I scroll past bluetooth audio in my car) and I never notice until I've lost 40-50Mbs of data already. 
Keep in mind that I have already turned off 'media control' in 'user experience' but it made no difference.
Ответ
Jona (Lead Developer) 14 лет назад

Bug introduced on v2.1.8.  Next update will fix this...


Update 05/20/11:

- v2.1.9 is out and resolved this issue! :)

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На рассмотрении

Stop playing music when phone is removed from audio dock

tuxmobil 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 0

When "Headset unplug" option is set, the phone should also stop playing when removed from an audio dock (in particular Galaxy Nexus' audio dock).


Ответ
Jona (Lead Developer) 13 лет назад

This one is interesting since I believe the mechanics for undocking is different than unplugging a headset. If that is the case we need to implement this support.  I'll be looking into this! :) 

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Отвечен

como puedo registrar mi radio en xiialive

la mas grupera 11 лет назад обновлен La Wapachosa 9 лет назад 2
Ответ
Jona (Lead Developer) 11 лет назад
0
Отвечен

Purchased Version Not Fully Updated

Zan 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 4
Hello,

I purchased XiiaLive off the Android Market months ago, and was quite pleased with the app. Yet after some use, I came to see that it was missing something very useful, and as such I made a post here on the support / suggestion forums about it.

This was the absence of any type of Forward / Backward / Random functionality within the Favorites list. Much later this seemed to have been put into XiiaLive with the 2.1.6 update, but when I updated and started using the app, those features were still missing, and still are with the current 2.1.7 update.

Question is how can I get that functionality going if the app / server does not think I have the purchased version? I am not sure how I can "prove" that I do have the purchased version at all. Let me know.

Thanks,
Mat Eggert
0
Исправлен

Beta: positive report

Peter 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 1
The stream http:// 81.19.(eighty five).(hundred ninty seven):80/echo.mp3
did not connect in XiiaLive Pro 3.1.1.1, FFMpeg stream engine. but in XiiaLive beta 3.1.0.0. BETA it connects and plays, FFMpeg stream engine.
(numbers given as words to avoid direct link).
Ответ
Jona (Lead Developer) 11 лет назад
Issue resolved with latest release. Thanks for sharing!
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Отвечен

How to bug report

Emre Burhan 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 2
Settings-> bug report-> share using:
I assume should select email. What would be the email address?
Suggestion: instead of opening the 'share using' dialog, bug report option should simply send email to predefined address or whatever.
Ответ
Jona (Lead Developer) 11 лет назад
Thanks for your feedback. The bug report feature was added to quickly help us with bugs. At the moment the easiest way was to let the user send the email. Soon we do want to be able to simply send the report without the user having to do anything else.
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Отвечен

commercials on the top românia radios.

Claudiu Zaharia 13 лет назад обновлен Jona (Lead Developer) 11 лет назад 1
Before the radio starts there is a commercial that is separate from the radio transmission. (and is very annoying as well)
And you have to listen each time you loose your signal. I have the pro version of this app. Any ideas? How to stop them? Is more like a spam. The radios are Radio 21 Romania and Europa fm Romania. Cheers!
Ответ
Jona (Lead Developer) 13 лет назад
Some radio stations add to their broadcast an intro before the radio starts playing when first connecting.  This is something we can't change since it's part of the broadcast.

I see how it can be annoying and unfortunately we really can't do anything about it.
0
Отвечен

You should add an option to add streams

David Berg! 13 лет назад обновлен Jona (Lead Developer) 12 лет назад 0
KCQN is fantastic & I'd love to make it more easily available to my fellow Xia listeners.
Ответ
Jona (Lead Developer) 12 лет назад

It has been a while since your post. We have recently added a new directory called UberStations. This directory will have your local station.

0
Отвечен

Need better cache

dennis garber 10 лет назад обновлен 10 лет назад 3
I bought but honestly xia is poorly thought out in two areas: the blind cant use it and still not able to travel using xiia.....at least cache three statio s at once and make it impossible to loose music when driving. And then make using eyeball free.....else podcasts make more sense..... always have three or more hours of cache ready.....also on home screen widget when i pause the caching is stopping...
Ответ
Jona (Lead Developer) 10 лет назад
Hey thanks for the feedback. I understand what you are saying. Unfortunately live radio does have those types of issues when no internet is available. We do want to add recording feature but we haven't been able do to not having enough time available.

About the issue with the home screen widget. I assume you are talking about the lockscreen widget correct? If that is the case, yes pressing pause will cause the stream to stop. The reason for this behavior is that Android has some bugs where the play and stop buttons don't show properly. The only buttons shown are play and pause. On Android 5.0 we will look into it again to see if this issue has been resolved.

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