Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+3
Answered

how do i listen from a computer?

nicola denham 9 years ago updated by Ralph 8 years ago 6 1 duplicate
I would just like to tune in from a laptop/desktop.  how can I do this please?
+3

Bluetooth auto start/stop playback on IOS?

Luko Palaveev 9 years ago 0
Is there going to be bluetooth auto start/stop playback on IOS version?
+3
Answered

Album Art and More Station Information

Daniel Lounsbery 11 years ago updated by Jona (Lead Developer) 11 years ago 0

One of the things that draws me to Tunein Radio is partially a slightly larger selection in the genre of music I'm interested but I balance that with the ability to add stations with XiiaLive. However, I also really like the stations album art and catchphrase is something that I really like about it. It also helps organize stations and set them apart from each other.

Answer
Jona (Lead Developer) 11 years ago

Thanks for the feedback. We are currently working to make more content available on XiiaLive. 


We also have some nice ideas to improve favorites organization.  Should make it even better than is now.

+3
Under review

AAC+ streams on LG Optimus V refuse to play.

Vincent Diamante 13 years ago updated by Jona (Lead Developer) 13 years ago 7
AAC+ streams not working on LG Optimus V on Virgin Mobile. Tested multiple streams. Loops connecting, buffering, connection dropped quickly and continuously. All work fine on Sprint Hero at hand. Example stream: http://www.thestreamcenter.com/pda/search.asp?search=kspn (the aacPlus stream. The mp3 version works fine.)
Answer
Jona (Lead Developer) 13 years ago
Seems to be an issue with streaming AAC content only. If you can send error logs to our support email could greatly help! support@xiialive.com

Thanks!
+3
Fixed

Song Title/Artist are reversed after newest update v3.0.1.1

Karavine Ann Marinas 11 years ago updated by Jona (Lead Developer) 11 years ago 1 2 duplicates

I'm not sure if I'm allowed to post this here but just asking that when I tune in or play (and scrobble) a song on a radio station (like for instance, mjtunes) in xiialive, Why is like this: Song Title -  Artist Name? It should be Artist Name - Song Title, right?


Please reply soon. Any help would be great.


Thanks.


Answer
Jona (Lead Developer) 11 years ago

Fix for this issue is now on XiiaLive v3.0.1.2!

+3
Under review

Listenening over WLAN works but not over Mobile Connection

Michael Cramer 12 years ago updated by Jona (Lead Developer) 11 years ago 4

Hello, 


i have 3 Radiostations that work when my phone is connected to a wlan, but it doesn't play when i'm connected only through mobile connection, while other stations work with wlan and mobile. these 3 stations are coretime.fm (AAC+ and mpeg), hardbase.fm (aac+/mpeg) and technobase.fm(aac+/mpeg). i tried both versions that are supplied, means aac+ stream and also mpeg stream. when i press play i see the message for connection and immidiatly after this message unexpected interrupt.

Answer
Jona (Lead Developer) 12 years ago

Some questions for you:


1. Could you verify the exact errors you are seeing when streaming the AAC and the MPEG stations?

2. Do you have any virus protection apps such as Avast?

3. Please try using the stream engine FFmpeg. You can change that user settings->Stream

+3
Planned

Add Android Wear remote control app

Benedykt Gierosasky 9 years ago updated by Jona (Lead Developer) 9 years ago 1
Hi,

Do you plan to make kind of remote control/launching Adroid Wear app for your app ?
You can so far skip stations, pause/resume and change level of sound with default Wear support for music players, but when you turn it off by mistake or swap away notifications from your watch you cannot turn it on again from watch you need to launch it from mobile. Any chance to get similar Wear app like Poweramp Remote 4 Android Wear: https://play.google.com/store/apps/details?id=net.nefastudio.android.nfpoweramp_wear&hl=pl
Answer
Jona (Lead Developer) 9 years ago
We definitely want to add better support for Android Wear. I'm not sure when we will be able to get it out but for sure it is in our interest to do it.
+3
Planned

Customized version of phone App

Roughcut Sounds 12 years ago updated by Jona (Lead Developer) 12 years ago 0

We recommend Xiia Live for all our listeners, and would like a cutomized version of the App, maybe showing our logo and station name, maybe downloadable from our site or a version from your site that would allow end user to change/add an image and or text field to customlize their version 

Answer
Jona (Lead Developer) 12 years ago

We are already brainstorming the easiest ways to provide options to radio stations like yours with pre-loaded content or something like that for free.  When we have news on what exactly we will provide, I'll posting on our XiiaLive twitter and facebook accounts.

+2

XiiaLive breaks the connection, despite all necessary granted app rights

Flivaz 4 years ago 0

On a Samsung model, XiiaLive has problems. As soon as the device goes to Stanbye, Xiialive stops playback.
All rights have been granted. My other radio apps work fine.
Only Xiialive is causing problems here :(
+2

Fast forward button 10/30 second back forward request

Chris 4 years ago 0

Please add a fast forward and fast rewind 10/30 second buttons