Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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+4
Completed

Sell to my country (Turkey)

ilgaz nsa 12 years ago updated by Jona (Lead Developer) 12 years ago 1 2 duplicates
I can't understand why it writes "not available to your country" when I try to purchase application. It can be seriously misunderstood too, it sounds like "we're not selling to Turks".
Never seen the message on any other paid application.
Answer
Jona (Lead Developer) 12 years ago
Wow! Good catch! Somehow the Google Play Market had this country set as not allowed to sell!  I have enabled it! Thanks!
+4
Under review

aac ice cream

Aaron O 12 years ago updated by Jona (Lead Developer) 12 years ago 1

I am using a Droid 4 with Ice Cream Sandwhich. Everytime I try to stream a Shoutcast AAC+ stream, it first buffers for a few seconds, then disconnects. It then attempts to reconnect and repeats the same process. It plays Shoutcast mp3 streams without a problem. I really want to delete Winamp fror Droid and only use Xiia but need to stream AAC+. This is the best player for Droid though! Any ideas how to fix this? if you need any help testing please contact me. thanks!



Answer
Jona (Lead Developer) 12 years ago

Can you provide the error message when it is trying to connect and disconnects? You might need to reproduce the issue and collect the logs so that I can figure out what might be happening internally.


Please see this for collecting logs:

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

+4
Under review

Screen saver / visualization?

Christopher Nichols 12 years ago updated by Cito 8 years ago 2

I would love a simple visualization, and or screensaver mode.  Something that I could select with charging, that could have info such as station / song.  It would be awesome if it could show lyrics as well, in the same way that Soundhound does.

Answer
Jona (Lead Developer) 12 years ago

Thanks for your feedback! These ideas are great. I'll set this as under review. Thanks!

+3

could you please install a RETURN tab, so you could go back and forth between two stations?

Jerry 3 years ago 0

could you please install a RETURN tab, so you could go back and forth between two stations?

+3

Please make SLEEP funstion

todork1959 4 years ago 0

Please make SLEEP funstion

+3

Unable to open pls file

amavarick 7 years ago 0

-Huawei 6x

-Android 7.0

-Unable to open PLS or m3u files from baptistradio.net  I cannot play the pls or m3u either by opening link from browser or downloading it and opening.  xiialive will say it failed to connect.  However I can install vlc or another music player and play the same pls or m3u link or downloaded file.  The backend player is icecast http://stream.baptistradio.net:8005/

-This worked at one time with xiialive.  I can copy and paste the m3u/PLS icecast stream URL into xiialive manually and that will work just fine but that's not really a great solution for the vast majority of internet users.


I'm also a beta user and purchased the pro version.  Other than this one issue, I love your player.

+3
Under review

IPad 2 with IOS 9.3.5. App closes after selecting station

stefan nierwetberg 7 years ago in iOS updated by MarcAlbert 7 years ago 7

Hi there, I have downloaded the new Xiia Free version now running om my IPad 2 with IOS 9.3.5. The App opens I can search for stations but when I find one or take one of the suggest d stations from uber or shoutcast the app closes all the time. A Bug?

+3

Russian titles album art

7eva 7 years ago updated by adel-s 7 years ago 1

Hello Xiialive,


I have a latest pro version of XiiaLive running on mk809III Android stick (Android 4.4.2).

When listening to the Russian internet radio (for example  http://online.radiorecord.ru:8102/rock_320 ) and there is English title data in stream album art showing correct, but once there is Russian title I am getting the same picture that was probably cached one day for every Russian music i listen..

Can you please fix it? Many thanks!

+3
Fixed

Internal error E: 209 on Android 4.2.2 (3.3.1.7)

Nanren 8 years ago updated 8 years ago 7

After i updated Xiialive to 3.3.1.7, it does not play anymore. instead, it keep looping (Internal error E: 209) making my device slower, and it kills System UI and make my background black.


Again, do proper QA tests next time. You told me that you promise that but you didn't!


I left beta tester due to that bug. i'm disappointed that i got no proper response from you/supporters/developers. i may not use Xiialive anymore if this happen again in the future.


bugreport.txt

Answer
Jona (Lead Developer) 8 years ago

New release 3.3.1.8 rolling out with a fix. Thanks Evildog for the info.