Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
 
        
            
            
	
		
		
		
			 Bluetooth AVRCP does not work on my LG Optimus G Pro
		
		
	
              
            
            
            Bluetooth AVRCP does not work on my LG Optimus G Pro
        
    
    
    
    
    
    
    
	It works with other apps, just not XiiaLive Pro. Any Ideas?
 
 
        
            
            
	
		
		
		
			 Alarm doesn't stop
		
		
	
              
            
            
            Alarm doesn't stop
        
    
    
    
    
    
    
    
	When starts the alarm app, the player controls doesn't show the current station and elapsed playing, the playing starts in background and it's impossible shut down or stop the playing off the alarm app until open a task manager app and to force to close xiialive. This happens in ICS 4, the latest version of pro (3.0.1)
 
Thank you for your bug report. Just to confirm I understand your issue.
When the alarm starts you don't see the player being opened?
 
        
            
            
	
		
		
		
			 Delete alarm
		
		
	
              
            
            
            Delete alarm
        
    
    
    
    
    
    
    
	How do I delete an alarm? I find several ways to edit an alarm, but not how to delete a scheduled alarm. (This becomes important until the New Years Bug is confirmed as being fixed or as only happening on New Years Day.)
 
To delete an alarm you go into settings->Alarms. Once there long press on the alarm you wish to remove and press remove.
This is definitively an area that needs a bit more of improvement. Thanks for your post.
 
        
            
            
	
		
		
		
			 XiiaLive Pro 3.2.0.6 becomes unresponsive after BT auto stop
		
		
	
              
            
            
            XiiaLive Pro 3.2.0.6 becomes unresponsive after BT auto stop
        
    
    
    
    
    
    
    
	 
If you are what stream engine are you using? Please make sure you are using FFMpeg as your default stream engine under XiiaLive Settings/Stream.
 
        
            
            
	
		
		
		
			 bluetooth
		
		
	
              
            
            
            bluetooth
        
    
    
    
    
    
    
    
	Hi, 
I've been using the free version and like it, but before I 
purchase the Pro version I have a query about bluetooth. I have a BT 
speaker which I have been using in connection with my 'phone to wake me 
up in the morning using the alarm facility in Xiia Live (but plugged 
into the speaker with a cable ). I leave the BT speaker turned on all 
night and I am wondering if I set the alarm in Xiia, is it possible to 
set it to play by bluetooth through the BT speaker when the alarm turns 
the radio on in the morning ?
 
There should be no problems setting up an alarm that plays via BT. You should be able to do that with the free and pro versions.  The only thing is you need to make sure to leave the device already paired so that when the alarm is triggered the phone sends the audio output to your BT stereo.
 
        
            
            
	
		
		
		
			 Improve equalizer design
		
		
	
              
            
            
            Improve equalizer design
        
    
    
    
    
    
    
    
	and I'm not sure if it is obvious, that the presets are accessible thru horizontal slide. I found out. The label presentation does not depend on the design (dark classic, light classic).
 
 
        
            
            
	
		
		
		
			 Bluetooth connection causes crash (Android 5.x - Lollipop)
		
		
	
              
            
            
            Bluetooth connection causes crash (Android 5.x - Lollipop)
        
    
    
    
    "Unfortunately Xiialive Pro has has stopped".
 
Hey the mentioned issue should be resolved. If for some reason you are still having issues please let us know.
 
        
            
            
	
		
		
		
			 Favorites and Alarm Lists are empty
		
		
	
              
            
            
            Favorites and Alarm Lists are empty
        
    
    
    
    HI,
When I save a station, or an alarm, they seems to be saved correctly (Alarm works fine and, if I export favorites and open the xml file in text mode, the stations saved are there); but, when I tap in Favorites tab, the list is empty. Restoring the exported xml file again doesn't work (favorites list keeps empty). Same issue happens with Alarms: if I go to Settings>Alarms, list is empty; but, if I schedule an alarm time, it works fine. But I can't manage any alarm (ie, I can't delete or edit them).
Thanks
 
Could you email me your backup file? I would like to see if there are any potential issues with it. Send it to xiialive@visualblasters.com.
 
        
            
            
	
		
		
		
			 xiialive radio with the new fire OS5.
		
		
	
              
            
            
            xiialive radio with the new fire OS5.
        
    
    
    
    
    
    
    
	Can't access xiialive radio with the new fire OS5. . Tell me what to do to restore it.
 
        
            
            
	
		
		
		
			 Alarm radio only works if radio is on pause
		
		
	
              
            
            
            Alarm radio only works if radio is on pause
        
    
    
    
    when I plan alarm,it only start with planned radio if it the radio is on pause but it drains the battery. Otherwise, I only get the standard alarm from the mobile phone, the radio does not start anf it shows " network not found" .
 
Hello Stanislas,
thanks for report this issue. We've included it in the list of issues to fix.
Thanks again.
Best,
Customer support service by UserEcho
 
	
 
          