Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Respost

Do you accept Amazon Gift Cards as payment if I wish to Upgrade?

Anònim fa 14 anys updated by Jona (Lead Developer) fa 14 anys 0
Payment options (for upgrade)
Answer
We currently accept all payment options provided by the Android Market.
0
Will be answered

I'd like a way to record a 10-15 second clip when I tag a song.

Atma fa 14 anys updated by Jona (Lead Developer) fa 14 anys 0
I listen to Asian music on internet radio, so I'd like to be able to save a 10-15 second clip so when I'm looking for it later to I know I have the right song.
Answer
Thanks for your feedback! We do want to add tag playback ability.  This is planned.
0
Under review

Use Jump Controls in Player View to navigate through Lists

Marc Knaup fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0

The jump buttons at the bottom of the player view are mostly useless for me.


I only listen to radio streams so there is no playlist.

I rarely jump through favorite stations using these buttons and when I do it's either by accident or leads to a random favorite station. I don't really get the order it's using to go through the favorite stations. I prefer choosing the favorites explicitly.


These buttons would be much more helpful if they allow you do navigate through any kind of list - in the list's order.


E.g. I am in the list of stations for a genre. I choose to play a station. I could just the jump buttons to go the next/previous station in the list for that genre.

Same for search, history, etc.


That would make discovering & trying out new stations a lot easier :)

Answer

Hi thanks for your feedback. Your idea on this is very interesting. We will take a closer look into the suggested feature and see what makes sense.

0
Under review

Optimus VM670 problem

Crims fa 13 anys updated by Jona (Lead Developer) fa 13 anys 3
Okay, I'm running the Optimus V for Virgin Mobile, and a few days after I started running this app for FinalFantasyRadio.Net when I was out/about in public, I found that my phone wasn't syncing up with my Gmail and receiving texts on time. Thought this might have been a problem with VM but after doing a bit of tinkering and work, I have come to find out that this app is actually what's causing the problem.

I cleared the cache on my Gmail app, I uninstalled a couple of other apps I had installed around the same time I installed Xiia Live Lite, even cleared a bit of memory off my 2gb SD card before checking out if XLL was the problem.

Which, unfortunately, it is.

Edit:

Forgot to mention my phone is unrooted, and that this problem appeared roughly between January 5th and 9th, just a few weeks ago; this was getting rather irritating as I use my phone as my primary method for new email notifications.
0
Fixed

Bluetooth connection causes crash (Android 5.x - Lollipop)

Luko Palaveev fa 10 anys en Android / Bluetooth updated by Jona (Lead Developer) fa 9 anys 2
On my Nexus 7 (2013) when connected to bluetooth a2dp device, on the screen pops up a message;
"Unfortunately Xiialive Pro has has stopped".
Answer

Hey the mentioned issue should be resolved. If for some reason you are still having issues please let us know.

0
Fixed

Track name doesn't always update

koimr fa 11 anys updated by Jona (Lead Developer) fa 10 anys 3
I'm using the latest Pro version (updated Apr 26, I believe) on my Nexus 7 (2012). I listen to music over bluetooth to my car stereo.

Sometimes the track listing won't update when a new song comes on. Is this a shoutcast thing or is there a setting somewhere I can mess with? :)
Answer
Hey Sorry for such a delayed with a reply. This issue should be fixed with the latest release of XiiaLive. If it is not fixed please let me know.
0
Under review

Playlist Clearing

Stephen Chadfield fa 10 anys updated by Ralph fa 9 anys 1
When switching from a station which supplies a playlist to one which doesn't - such as the BBC World Service - the app continues to display the last playlist entry from the previous station. I think the playlist display should be cleared when switching stations. 
0
Under review

vibration

Dmitty Anfreev fa 12 anys updated by Jona (Lead Developer) fa 12 anys 0

It seems to playing sound via headphones and vibrator.

How to disable vibration ?


Answer

XiiaLive doesn't support playing music along with vibration. This might be a particular feature on your device? What device do you have and what version of Android is it running?


The only thing we use the vibrator for is for the original skin volume bar.

0
Fixed

XiiaLive [BETA] - XML file restore failed

Arrowcatcher fa 13 anys updated by Jona (Lead Developer) fa 13 anys 3
I installed the 3.0.0.02 beta on a new LG Spectrum phone and moved the xiialive beta XML backup file from my DroidX to /sdcard/xiialive/backup on the new phone.  Then did Restore.  My Favorites should work, but they don't.
Answer
Thanks for the backup file! I was able to find the issue! I hope to put out an update in the next couple days.