Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Application is crashing on iOS9
1.2.1 is crashing and close itself on iOS9.3.3, my device is iPhone6S, please fix it as soon as possible, thank you!
Application crashing
after today update (1.2.1), app is crashing and closing after start on my iPad mini 1 (iOS 9.3.5). Fix it please.
Adroid media player
I buy xiialive pro. I have two android device. Smartphone and android media player. I buy a pro version xiialive on smarphone. On android media player I try restore my favorites but on android media player is always horizontal view there is no options for my favorites group by genre. When i try restore favorites newest version on android media player my favorites always go to all not go on by group. Can you fix this? I wont when i restore favorites on newest version by group. How I fix this problem. Please help. I wont favorites group by genre on horizotal view. On android media player is always horizotal view. Why i pay this? It is not working well. Lots of pepole have android media player and the same problem. You must fix with new update that the horizotal view can favorites group by genre. Please help I pay this.
Streaming Reggae Radio
Now streaming music, promotional events and jingles ads, thanks for listening!
bluetooth auto start/stop Android Oreo
Hello,
I've been using Xiia Live Pro for quite a while now. I have version 3.3.3.0 installed on my Nexus 6P phone, running latest version of Android Oreo 8. Since recently, the bluetooth app control function doesn't seem to work anymore (auto start and auto stop features). This is the main reason I paid for the Pro version.
Please let me know whether I should change some setting in my app or if you know this is an issue that you're going to fix in the future, considering the upgrade of Android to version 8.
Thank you!
Alarm clock style
Hi
You used to have a alarm clock style like the clock to set the alarm time
Now u use one in wich slide to set the alarming time
Could you please bring the old one back its much quicker to set the needed time
Alarm doesn't always go off
I set an alarm for 7:00, during week days, and I noticed that most of the time it doesn't go off. If I set another alarm, within a couple of minutes, it works fine.
Home Button !
Is there any interface where I could have the home button all of the time and when I pressed it shows the options of the menu instead of scrolling.
Thanks
grouping favorites in landscape view
hi, the dropdown is not accessible in landscape view. in my car device I cant set to portrait. any workaround?
thanks.
Kundesupport af UserEcho
