Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Planned

Bug with meta tags and AAC+ streams (Internal Stream Engine)

Walker Leite 13 years ago updated by Jona (Lead Developer) 13 years ago 3
Here only displays "Unknown" where normally are displayed music info and artist info...

Android 2.2 Froyo - Sansung Galaxy i5500B
Answer
Jona (Lead Developer) 13 years ago

This is a confirmed bug and we have already a fix.  Update will be out in the next few days! Thanks for reporting the issue!


Update 06/19/11:

My fault I got confused. The issue was not with the internal stream engine, it was with the Android based stream engine.  That has been resolved. I would recommend you try setting the internal engine to OFF and see if you can stream.  The metadata addition for the internal stream engine will be soon.

+1
Answered

Ads in paid version?

Anonymous 14 years ago updated by Jona (Lead Developer) 14 years ago 0
I upgraded to the paid version due to the ad free claim on the website, yet I still have them. So uh, whats up with that?
Answer
Jona (Lead Developer) 14 years ago
Paid version has no ads. This seems very strange to us. Please make sure that you are opening "XiiaLive" and not "XiiaLive Lite"

*XiiaLive Paid and Free are two different apps that can be on the phone at the same time. I would suggest uninstalling the free version to avoid confusion.
+1
Answered

App looks great but I am worried about security risks

Anonymous 14 years ago updated by Jona (Lead Developer) 14 years ago 0
Why in the world does your app need to "read phone and state identity" and provide the gps location of the user? seems like a pretty big security risk.
Answer
Jona (Lead Developer) 14 years ago
Great question!

Well the first "Phone and State identity".

Without this permission we wouldn't know when to lower the volume of the stream when a phone call is received or being made.

Second, "gps location".
We have this for ads purposes. If you install the paid version it wont ask for this permission because we don't use ads there.
+1
Answered

stations since latest update

John Lang 11 years ago updated by Jona (Lead Developer) 11 years ago 0
can no longer access shoutcast
Answer
Jona (Lead Developer) 11 years ago
We have had issues with SHOUTcast the past week for a lot of days. Currently, everything should be up running. If not please let us know.
+1
Answered

XiiaLive metadata, stream stats, and playback status intents

Jona (Lead Developer) 12 years ago updated 11 years ago 0

XiiaLive will be making the following intents available starting with release v3.0.1.1.  The main goal of these new intents is to match what popular music players are using. Example, Amazon MP3 app, Google Music, Last.fm to name a few.


Please note that these actions are sent out with a category defining the release type of XiiaLive. That is if it is free, paid or beta. You can simply have all those categories defined on your broadcast receiver.


------------------------------------------------------

Action:

com.vblast.xiialive.metachanged


Info

Broadcast sent every time metadata has changed.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action:

com.vblast.xiialive.playstatechanged


Info

Broadcast sent every time playback state changes.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action: 

com.vblast.xiialive.playbackcomplete


Info

Broadcast sent when playback is done/complete no longer playing.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action: 

com.vblast.xiialive.playbackstats


Info

Broadcast sent every 5 sec with playback stats.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

baudrate [int (kbps)], downloaded [long (bytes)], lifetime_downloaded [long (bytes)], lifetime_playback [long (ms)]


------------------------------------------------------

Action: 

com.vblast.xiialive.requestupdate


Info: 

Intent action to request updates.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

destination [Parcelable Intent where the request will be sent to], request_actions [String[] array of intent actions for requests]



Answer
Jona (Lead Developer) 11 years ago
How to request updates:
// the destination where our request update<br>// should be sent to...<br>Intent destination = new Intent(context, MyBroadcastReceiver.class);<br>Intent intent = new Intent("com.vblast.xiialive.requestupdate");<br>intent.addCategory("com.vblast.xiialive.category.PRO");<br>intent.addCategory("com.vblast.xiialive.category.FREE");<br>intent.addCategory("com.vblast.xiialive.category.BETA");<br>intent.putExtra("destination", destination);<br>intent.putExtra("request_actions", new String[] {<br>"com.vblast.xiialive.metachanged",  "com.vblast.xiialive.playbackstats"});<br>context.sendBroadcast(intent);



+1
Under review

please fix, is important

Basti 12 years ago updated by Jona (Lead Developer) 12 years ago 0

I would take it even further, but every time I hear the music with the music player and then start xiia, the stream is established and there is no sound, only then everything must end with the task manager and then it goes.

Answer
Jona (Lead Developer) 12 years ago

Just to confirm I understand the issue. You are playing music and while it is playing music you are opening XiiaLive and starting a new stream but no audio is heard from XiiaLive?

+1
Answered

download does not work

Anonymous 14 years ago updated by Jona (Lead Developer) 14 years ago 0
Answer
Jona (Lead Developer) 14 years ago
Sometimes downloading from the Android Market can be tricky and there has been many cases where apps don't download. You can try a couple things:

1. Restart your phone and try again.
2. Cancel download if stuck and just restart it.
3. Make sure you have a good internet connection. Maybe try over WiFi.
+1
Completed

disable notifications of new songs

aritchie 12 years ago updated 10 years ago 4

 How do I disable the notification of every new song in the notification bar?  This is a particularly annoying feature and is about to make me batty, as I'm trying to read The Economist while listening to nice music, but I get a notification ever 3-4 minutes.  I am not ADD, but feel like this app is making me so.  Thank you for any tips. 

Answer
Jona (Lead Developer) 10 years ago

The notifications happen every time a new song starts playing. Your request is a first but it is an interesting option to have. I will set this as planned.

+1
Answered

How do I access settings/options menu?

John Capuano 13 years ago updated by Jona (Lead Developer) 13 years ago 1
I'm using the latest free version and can't figure out how to get into the settings menu? If I hit menu while the app is loaded nothing happens. I seem to recall a settings menu?? Was it deleted with an update or something? I want to change the settings for re-connect tries. I'm running a live stream and sometimes it disconnects, xiia retries connecting one, maybe two times before it gives up.
Answer
Jona (Lead Developer) 13 years ago
Right after you open the app you will be shown the 6 big buttons. Scroll down and you will see the settings button.  Click on that and you are in settings. Then choose Advance users. This particular feature is enabled on the paid version.
+1
Under review

AAC + crash on GALAXY ACE (android 2.2.1)

Alon Gilad 13 years ago updated by Jona (Lead Developer) 13 years ago 1

I download your new player ver 2.2.4,  on   GALAXY  ACE  (android   2.2.1)

almost all  works fine     but  in  AAC+   the  player  remark  "Android fail..."
Any help Well come
Thanks
Alon

Answer
Jona (Lead Developer) 13 years ago

Could you try reproducing the issue and capture the logs immediately?

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

Also, you could try using the Internal stream engine.  So go XiiaLive->Settings->Advanced users