Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
No es un bug

Droid X Dropped Connections

Brien hace 14 años actualizado por Jona (Lead Developer) hace 14 años 0
The lite version is more stable than the paid version. Frequent "Server Busy" message whereby the connection usually drops (Droid X).
Respuesta
Jona (Lead Developer) hace 14 años
Thanks for your feedback. The paid and free versions use the exact same service/library for streaming. There shouldn't be any differences in streaming quality. Could it be that the message is not "Server Busy" but is "Server Full"?
0
Solucionado

eq does not work

mickeyg hace 9 años actualizado por Rodrigo (Developer) hace 9 años 4

I have the new Blackberry Priv on Android Lollipop. The EQ does not work as there is an error message "unable to initialize Audio fxs"

Respuesta
Rodrigo (Developer) hace 9 años

Hello Mickeyg,

could you please provide me the bug report for it? In that way I can find answers using the log.Ho

How to report a bug.


Thanks,

0
En revisión

can low bitrate cause loss of connection?

Iam-Anonymous hace 14 años actualizado por Jona (Lead Developer) hace 14 años 0
The Radioio.com station I listen to has a 64 bit stream and I seam to loose the connection often as it buffers and remakes the connection. Even on wifi. So, could connecting to a higher bit stream (which would cost me money) give me a more reliable connection? Or does the constant buffer and loss of connection something else? I use a Droid on Verizon with the free version of Xiia.

Also, would the pro version, where I could crank up the buffer, help?
Respuesta
Jona (Lead Developer) hace 14 años
What phone do you have and what version of Android is it running? Some stations with low bitrate such as 24 or 32 sometimes have issues such as long delays between data transmissions leading to a timeout which turn to be a connection drop. A higher buffer length will not help in regards to a connection loss. Once it's lost the stream needs to connect again and start streaming.

It would be great if you can post the url you are having issues so that I can further determine what the cause could be. I would also try playing that stream on your computer and see if it drops there too...

Thanks!
0
Respuestas

droid bionic slow to connect

Craig Bischof hace 13 años actualizado por Tim M hace 13 años 1

On my original DRIOD, Xiia connected within 1-2 seconds. 

Recently upgraded to the Bionic, XIIA seems to hang on "99% buffering" for 5-8 seconds.Anything I can do/change?
Also, if a web site give me a choice (KBIA.org) is there a preferred format for streaming audio?Also, feedback page would not work on phone...sending from laptop...luv app....c
Respuesta
Tim M hace 13 años
Try changing to the internal stream engine.
>settings >advanced users >turn on "Internal stream engine"
The internal engine is much faster connecting to a stream.

Well by looking at the formats they have in their website(m3u asx)  it doesn't really matter because they are just playlist. It depends on what the formats of the links inside are. There's not really a "preferred" format though. aac, asf, and ogg are the higher quality ones I believe.
0
Respuestas

req not found!

Michael Dunigan hace 14 años actualizado por Jona (Lead Developer) hace 11 años 2
I use Xiialive to access my home PC hosting SiriusXMStreamer....which works great. One issue though is that if I attempt to initially access one of my http links through your application, I get a "req not found!" error. If I access outside your app (via the web browser download/view option to XiiaLive) it works. At which point, I can access my other channels via favorites in the app.

I wasn't sure if there was something with the initial handshake in your app that could be corrected? Or if this is an initial with the data stack on the Droid?
Respuesta
Jona (Lead Developer) hace 11 años
Closing... Issue should no longer be seen with latest releases of XiiaLive.
0
En revisión

Cyanogenmod 11 screen off

Vojtěch Pangerl hace 11 años actualizado por Jona (Lead Developer) hace 10 años 1
Hi!
I am running CM11-20140504 Android 4.4.2 on Samsung Galaxy S (GT-i9000)
Although this device is little bit obsolete, still working fine, except Xiialive. All kind of streams I use (mp3, ogg, aac+) working fine, until I power off the screen. Then the sound starts stutter (short pauses every +-10sec). Changing audio method to "Android" solves it partially, because when I change it, I can play just one stream. Also the buffer when I start streaming seems strange-very short and always shows buffering 0% and in less than 1sec it starts playing.
Do you have some solution to this? If you would like to have some logs, etc, dont hesitate to ask me.
I am to buy xiia live, but I would like to solve this before purchase.
Thank you in advance
Respuesta
Jona (Lead Developer) hace 10 años
Hey, sorry for taking so long to reply. :( I guess the CPU is lowering it's speed when the screen is off. This shouldn't be happening since we are telling the OS that we need the CPU at it's normal speed...

We have done various updates since your last post and I'm wondering if this issue could have been resolved? Also, the Android stream engine has various little issues that are caused by Android media framework. We recommend 100% using FFmpeg stream engine.
0
Respuestas

My mms links don't work

Janvier Peng hace 10 años actualizado por Jona (Lead Developer) hace 10 años 1
Neither mms://maclive.881903.com/cr1 nor mms://maclive.881903.com/cr2 work with v3.2.0.8. I am using the pro version.
Respuesta
Jona (Lead Developer) hace 10 años
Hey, I just checked your two URLs on various programs on my computer and none of them work. It seems that those links are no longer available. I would recommend trying to find new links to the radio station you are looking for.
0
En revisión

on nexus 4

Виктор Галибин hace 12 años actualizado por Jona (Lead Developer) hace 12 años 0

Hello Constantly use your program with headphones on Samsung Galaxy s. Everything was great. Recently purchased Nexus 4 android 4.2.1 and there was a problem over the mobile network ....

Streaming engine Android

1. Long can not connect.

2. If connected, the connection is broken quickly.

Streaming engine FFmpeg

1. Connects quickly.

2. May suddenly break the link.

3. 15min sometimes works fine, and then begin to reconnect with the constant momentary disconnection.

4. May stop streaming, but a time of streaming continues to go, although there is no sound. Helps a full restart application .

and for any engine. In these persistent problems, lockups, battery ends 2-3 times more than in the past on the old phone.


It would be very cool if you could fix in the next version of all of these problems

Sorry for my English, translated the Google translator


Respuesta
Jona (Lead Developer) hace 12 años

Are you having issues with MPEG or AAC streams?  We are currently working on a much better and advanced streamer that should solve various issues. I don't have a release date but all I can say is that we are working on it actively.

0
En revisión

Not able to stream any channels on the new Samsung Transform

Anónimo hace 14 años actualizado por Jona (Lead Developer) hace 14 años 0
Have the new Samsung Transform, and not able to stream and channels. Select channels of various bandwidths same issue: Conecting - Buffering - Connection Dropped, recurring cycle to then time out. Note: Will pull up station info, but not able to stream music ??
Respuesta
Jona (Lead Developer) hace 14 años
Thanks for informing us of this issue. Could you capture the logs from your phone when this issue happens? To capture the logs you would need to download "Log Collector" from the android market/ After reproducing the issue run the log collector app and it will prepare an email for you to send to us. Thanks for your help!
0
Respuestas

mms

양서훈 hace 12 años actualizado por Jona (Lead Developer) hace 11 años 0

Hi there~

I know this app support mms protocol.

I wanted to add a mms.

However it didn't work.

The mms is mms://VOD.tjmbc.co.kr/0becb_FM.

I tested and conform that url at mx player.

Why xiialive didn't work about above mms ?


Respuesta
Jona (Lead Developer) hace 11 años

Using the latest version of XiiaLive should work adding the URL provided to favorites and playing it.