Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Thumbin Radio not works

Robert Nordberg 12 years ago updated by Jona (Lead Developer) 12 years ago 0
Answer
Jona (Lead Developer) 12 years ago

What issues are you having with that radio?

0
Answered

Unable to access Gay FM pure dance by your application.

Eshaan Tanwar 11 years ago updated by Jona (Lead Developer) 11 years ago 1
I am very fond of this app and this fm. I was able to listen to this fm begore on another phone but I am unable to even find this fm on the app now. Please help!
Answer
Jona (Lead Developer) 11 years ago
Currently our default radio content provider is UberStations. Previously our default was SHOUTcast. You easily switch back to the SHOUTcast directory and try searching for the station again. You can do this easily by going to the home page of XiiaLive and tapping on DIRECTORIES. There select SHOUTcast.

If you know the station information and want to add it yourself to the UberStations radio directory you can follow this link. Thanks!
0
Acknowledged

Please update my station URL on your app

Deano Maes 11 years ago updated by Jona (Lead Developer) 8 years ago 3 1 duplicate

Hey guys, I have recently switched my coloradoradiofm.com stream from voscast to abacast can you please place the following link on your app?

By the way great product I am pushing all my listeners your way. Thanks!

http://icy3.abacast.com/coloradoradio-coloradoaac-64.m3u


0
Under review

Menu bar difficult to read

Michael P 11 years ago updated by Arialdo Martini 8 years ago 2

Very difficult to read the text on the menu bar other than the highlighted one!

Also I agree with the previously suggested move of menu bar to the bottom - closer to the thumb in these big-screened devices would be more comfortable.    thanks!

Answer
Jona (Lead Developer) 11 years ago

Thanks for you feedback. I'll pass this request to the designer and see what he thinks. I somewhat agree that the unselected buttons on the menu bar are a bit hard to see.

0
Under review

equalizer

Giuliano 12 years ago updated by Jona (Lead Developer) 12 years ago 0

Hi, I'm using xiia live on my nexus 4 with

 CM 10.1 and the Equalizer doesn't work. The eq-settings are on "custom" and I can't change them, only the bass and virtual sound can be change. Any ideas?

Answer
Jona (Lead Developer) 12 years ago

The EQ we use is a feature provided by Android OS that we use. Some devices have issues with the EQ and require a device restart. We are working on a new streamer that will eventually support our own much more advanced EQ. This should resolve your issue. We dont' have a release date yet.


For now I recommend you restart your device and the EQ should start working.

0
Fixed

Xiialive 2.2.2 internal stream engine bug update.

blaxx 13 years ago updated by Jona (Lead Developer) 11 years ago 3
Hi, its been a while since I last posted, and and happy to see a improvement in 2.2.2 internal streaming engine, however I would like to share a couple of observations you may be interested in. Some of these issues may or may not have already been pointed out:

1. Sometimes does not reconnect to stream when switching from 3g to wifi and vice versa, most of the time it does reconnect ok.

2. Sometimes when starting a stream the internal streaming engine service will crash (force close). Again, most of the time it starts ok.

3. Metadata not shown for AAC+ streams.

The android streaming engine is not affected with these issues, but I want to use the built in streaming engine, I think its more efficient. :-)

These observations were on a Samsung Captivate, running stock Froyo 2.2.

Thank you for your continued improvement of Xiialive, and am looking forward to future updates. :-)

-Larry

Answer
Jona (Lead Developer) 11 years ago
Closing thread. Issue should no longer happen with latest release of XiiaLive.
0
Answered

No Scan In Landscape

Curtiss Altman 12 years ago updated by Jona (Lead Developer) 12 years ago 0

Great app- very nice looking. In landscape mode I do not get the scan option. Also a favorites button on the scan menu would be nice. Thanks guys.

Answer
Jona (Lead Developer) 12 years ago

Thanks for the feedback. Currently the SCAN feature is not as intuitive as we want it to be... 


Essentially, when you are viewing a particular list the top menu bar allows you to open a drawer with more options. Those options are for the current viewed list. That means clicking the SCAN will cause it to scan the active viewed list.


In the landscape view we don't have access to the menu bar drawer options. However, we do have plans to add it.

0
Answered

RADIO BANDEIRANTES AM-Sao Paulo-BRAZIL

canadalodge 12 years ago updated by Jona (Lead Developer) 12 years ago 0

I'm trying to conect this Radio with URL Streaming.Is not working. Could you include this RADIO BANDEIRANTES AM ( Sao Paulo Brazil) in the list? I love this app.Thanks.

Answer
Jona (Lead Developer) 12 years ago

Please see the following post about adding a station to the directory we use:

http://support.xiialive.com/topic/23017-xiialive-radio-stations-how-it-works/


In order to add that station to your favorites please do the following:

1. Go to vtuner via your device browser.

2. Search your station. Once found click it and choose XiiaLive to open the stream.

3. Once you see it's connected add it as a favorite.


That should do it! :)


0

Thanks for whatever you did to get SHOUTcast working again.

David C. Weiser 11 years ago updated by Jona (Lead Developer) 11 years ago 0
Answer
Jona (Lead Developer) 11 years ago
Thanks! We just tried every possible way to get them to resolve the issue and thankfully they did. :) 
0
Completed

customize station listing

Karl Roebling 12 years ago updated by anonymous 5 years ago 2

Hi, I'd like to be able to add a short text to each station in my favorites. I have some I'm only interested in because they rebroadcast a favorite show (Car Talk, A Prairie Home Companion, Dennis Miller) at a special time. But the alphabet soup of consonents that my favorites list displays offers me no clue which station I saved for what show & time. Gimmee a comments column or the ability to edit station titles, please.

Answer
Jona (Lead Developer) 12 years ago

Great question and we got a great solution! :)  What you looking for is already supported. All you need to do is:

1. Long press the station you want to edit. 

2. Click Edit.


You will be able to change the title of the station and also the category.  Category is like a genre or a description of what the station is or in what group the station should be part of.