Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

many disconnects with Android 4.0.4 after last update

11 years ago updated 11 years ago 2
After I updated to the most recent xiialive version It feels like the app looses connection to the stations quite regularly. In the "progress bar" I see red triangles. This happens especially when I start a stream. There was not a single time since the update, where a station started to play without 1 or 2 disconnects. After some time (1-5 minutes) the connection stabilizes. But normally I'm already in rage mode by then....
0
Answered

How to move through segmented streams

Bryan Spiegel 13 years ago updated by Jona (Lead Developer) 13 years ago 0

I listen to a .asx stream that is split for radio breaks. The 3 hour show has 12 parts. When I use the fast forward button, it stops the current stream and then says that I have no favorites. 


Any ideas?


Answer
Jona (Lead Developer) 13 years ago

The prev/next buttons are used by default to play the next favorite station. If you don't have any favorite stations then you will receive that error message.


There are two different ways you can go into the next playlist item. 

1. Simply swipe from right to left on the player station title area. This will show you a playlist. You can easily tap on the playlist item you would like to play.


2. Make the prev/next buttons simply go to the next playlist item. You can change it to behave like that under settings->App control->Player next/prev.


Hope it helps!

0
Under review

app stops responding to headset controls when paused

Paul M 11 years ago updated by Ralph 10 years ago 1
When I. Pause the playback on my bluetooth headset after a few seconds playback will not resume when play/pause is pressed only the app button works. Running lollipop 5.0 on a note 3, 4.4.2 on a zte go phone, and jellybean on a epic 4g touch. Same on all devices. It didn't used to do this. Also can a option to disable next/previous with button press on Bluetooth headset be added. I keep bumping the buttons on my headset and changing stations. How about adding do nothing to the app control.
0
Answered

Comercial skip would be a really nice feature

bball 13 years ago updated by Jona (Lead Developer) 13 years ago 0

Comercial skip would be a really nice feature.  I have seen it on free computer apps and love it.  Also, is there any way to skip to the next song in the cache rather than dragging the bar with your finger and trying to find the right spot?

Answer
Jona (Lead Developer) 13 years ago

Skipping commercials feature is something we most likely not be adding since it is a bit difficult to provide such feature.


About skipping to the next song you can simply tap on a cue point and the seek position will move to the start of the song. Please see more about the seek bar here:

http://support.xiialive.com/topic/156141-how-seekbar-works/

0
Under review

Thumbin Radio not works

Robert Nordberg 13 years ago updated by Jona (Lead Developer) 13 years ago 0
Answer
Jona (Lead Developer) 13 years ago

What issues are you having with that radio?

0
Answered

Unable to access Gay FM pure dance by your application.

Eshaan Tanwar 12 years ago updated by Jona (Lead Developer) 12 years ago 1
I am very fond of this app and this fm. I was able to listen to this fm begore on another phone but I am unable to even find this fm on the app now. Please help!
Answer
Jona (Lead Developer) 12 years ago
Currently our default radio content provider is UberStations. Previously our default was SHOUTcast. You easily switch back to the SHOUTcast directory and try searching for the station again. You can do this easily by going to the home page of XiiaLive and tapping on DIRECTORIES. There select SHOUTcast.

If you know the station information and want to add it yourself to the UberStations radio directory you can follow this link. Thanks!
0
Acknowledged

Please update my station URL on your app

Deano Maes 12 years ago updated by Jona (Lead Developer) 9 years ago 3 1 duplicate

Hey guys, I have recently switched my coloradoradiofm.com stream from voscast to abacast can you please place the following link on your app?

By the way great product I am pushing all my listeners your way. Thanks!

http://icy3.abacast.com/coloradoradio-coloradoaac-64.m3u


0
Under review

Menu bar difficult to read

Michael P 13 years ago updated by Arialdo Martini 9 years ago 2

Very difficult to read the text on the menu bar other than the highlighted one!

Also I agree with the previously suggested move of menu bar to the bottom - closer to the thumb in these big-screened devices would be more comfortable.    thanks!

Answer
Jona (Lead Developer) 13 years ago

Thanks for you feedback. I'll pass this request to the designer and see what he thinks. I somewhat agree that the unselected buttons on the menu bar are a bit hard to see.

0
Under review

equalizer

Giuliano 13 years ago updated by Jona (Lead Developer) 13 years ago 0

Hi, I'm using xiia live on my nexus 4 with

 CM 10.1 and the Equalizer doesn't work. The eq-settings are on "custom" and I can't change them, only the bass and virtual sound can be change. Any ideas?

Answer
Jona (Lead Developer) 13 years ago

The EQ we use is a feature provided by Android OS that we use. Some devices have issues with the EQ and require a device restart. We are working on a new streamer that will eventually support our own much more advanced EQ. This should resolve your issue. We dont' have a release date yet.


For now I recommend you restart your device and the EQ should start working.

0
Fixed

Xiialive 2.2.2 internal stream engine bug update.

blaxx 14 years ago updated by Jona (Lead Developer) 12 years ago 3
Hi, its been a while since I last posted, and and happy to see a improvement in 2.2.2 internal streaming engine, however I would like to share a couple of observations you may be interested in. Some of these issues may or may not have already been pointed out:

1. Sometimes does not reconnect to stream when switching from 3g to wifi and vice versa, most of the time it does reconnect ok.

2. Sometimes when starting a stream the internal streaming engine service will crash (force close). Again, most of the time it starts ok.

3. Metadata not shown for AAC+ streams.

The android streaming engine is not affected with these issues, but I want to use the built in streaming engine, I think its more efficient. :-)

These observations were on a Samsung Captivate, running stock Froyo 2.2.

Thank you for your continued improvement of Xiialive, and am looking forward to future updates. :-)

-Larry

Answer
Jona (Lead Developer) 12 years ago
Closing thread. Issue should no longer happen with latest release of XiiaLive.