Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Planeado

Bug with meta tags and AAC+ streams (Internal Stream Engine)

Walker Leite hace 13 años actualizado por Jona (Lead Developer) hace 13 años 3
Here only displays "Unknown" where normally are displayed music info and artist info...

Android 2.2 Froyo - Sansung Galaxy i5500B
Respuesta
Jona (Lead Developer) hace 13 años

This is a confirmed bug and we have already a fix.  Update will be out in the next few days! Thanks for reporting the issue!


Update 06/19/11:

My fault I got confused. The issue was not with the internal stream engine, it was with the Android based stream engine.  That has been resolved. I would recommend you try setting the internal engine to OFF and see if you can stream.  The metadata addition for the internal stream engine will be soon.

+1
Respuestas

Ads in paid version?

Anónimo hace 14 años actualizado por Jona (Lead Developer) hace 14 años 0
I upgraded to the paid version due to the ad free claim on the website, yet I still have them. So uh, whats up with that?
Respuesta
Jona (Lead Developer) hace 14 años
Paid version has no ads. This seems very strange to us. Please make sure that you are opening "XiiaLive" and not "XiiaLive Lite"

*XiiaLive Paid and Free are two different apps that can be on the phone at the same time. I would suggest uninstalling the free version to avoid confusion.
+1
Respuestas

App looks great but I am worried about security risks

Anónimo hace 14 años actualizado por Jona (Lead Developer) hace 14 años 0
Why in the world does your app need to "read phone and state identity" and provide the gps location of the user? seems like a pretty big security risk.
Respuesta
Jona (Lead Developer) hace 14 años
Great question!

Well the first "Phone and State identity".

Without this permission we wouldn't know when to lower the volume of the stream when a phone call is received or being made.

Second, "gps location".
We have this for ads purposes. If you install the paid version it wont ask for this permission because we don't use ads there.
+1
Respuestas

stations since latest update

John Lang hace 11 años actualizado por Jona (Lead Developer) hace 11 años 0
can no longer access shoutcast
Respuesta
Jona (Lead Developer) hace 11 años
We have had issues with SHOUTcast the past week for a lot of days. Currently, everything should be up running. If not please let us know.
+1
Respuestas

XiiaLive metadata, stream stats, and playback status intents

Jona (Lead Developer) hace 12 años actualizado hace 11 años 0

XiiaLive will be making the following intents available starting with release v3.0.1.1.  The main goal of these new intents is to match what popular music players are using. Example, Amazon MP3 app, Google Music, Last.fm to name a few.


Please note that these actions are sent out with a category defining the release type of XiiaLive. That is if it is free, paid or beta. You can simply have all those categories defined on your broadcast receiver.


------------------------------------------------------

Action:

com.vblast.xiialive.metachanged


Info

Broadcast sent every time metadata has changed.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action:

com.vblast.xiialive.playstatechanged


Info

Broadcast sent every time playback state changes.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action: 

com.vblast.xiialive.playbackcomplete


Info

Broadcast sent when playback is done/complete no longer playing.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action: 

com.vblast.xiialive.playbackstats


Info

Broadcast sent every 5 sec with playback stats.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

baudrate [int (kbps)], downloaded [long (bytes)], lifetime_downloaded [long (bytes)], lifetime_playback [long (ms)]


------------------------------------------------------

Action: 

com.vblast.xiialive.requestupdate


Info: 

Intent action to request updates.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

destination [Parcelable Intent where the request will be sent to], request_actions [String[] array of intent actions for requests]



Respuesta
Jona (Lead Developer) hace 11 años
How to request updates:
// the destination where our request update<br>// should be sent to...<br>Intent destination = new Intent(context, MyBroadcastReceiver.class);<br>Intent intent = new Intent("com.vblast.xiialive.requestupdate");<br>intent.addCategory("com.vblast.xiialive.category.PRO");<br>intent.addCategory("com.vblast.xiialive.category.FREE");<br>intent.addCategory("com.vblast.xiialive.category.BETA");<br>intent.putExtra("destination", destination);<br>intent.putExtra("request_actions", new String[] {<br>"com.vblast.xiialive.metachanged",  "com.vblast.xiialive.playbackstats"});<br>context.sendBroadcast(intent);



+1
En revisión

please fix, is important

Basti hace 12 años actualizado por Jona (Lead Developer) hace 12 años 0

I would take it even further, but every time I hear the music with the music player and then start xiia, the stream is established and there is no sound, only then everything must end with the task manager and then it goes.

Respuesta
Jona (Lead Developer) hace 12 años

Just to confirm I understand the issue. You are playing music and while it is playing music you are opening XiiaLive and starting a new stream but no audio is heard from XiiaLive?

+1
Respuestas

download does not work

Anónimo hace 14 años actualizado por Jona (Lead Developer) hace 14 años 0
Respuesta
Jona (Lead Developer) hace 14 años
Sometimes downloading from the Android Market can be tricky and there has been many cases where apps don't download. You can try a couple things:

1. Restart your phone and try again.
2. Cancel download if stuck and just restart it.
3. Make sure you have a good internet connection. Maybe try over WiFi.
+1
COMPLETADO

disable notifications of new songs

aritchie hace 12 años actualizado hace 10 años 4

 How do I disable the notification of every new song in the notification bar?  This is a particularly annoying feature and is about to make me batty, as I'm trying to read The Economist while listening to nice music, but I get a notification ever 3-4 minutes.  I am not ADD, but feel like this app is making me so.  Thank you for any tips. 

Respuesta
Jona (Lead Developer) hace 10 años

The notifications happen every time a new song starts playing. Your request is a first but it is an interesting option to have. I will set this as planned.

+1
Respuestas

How do I access settings/options menu?

John Capuano hace 13 años actualizado por Jona (Lead Developer) hace 13 años 1
I'm using the latest free version and can't figure out how to get into the settings menu? If I hit menu while the app is loaded nothing happens. I seem to recall a settings menu?? Was it deleted with an update or something? I want to change the settings for re-connect tries. I'm running a live stream and sometimes it disconnects, xiia retries connecting one, maybe two times before it gives up.
Respuesta
Jona (Lead Developer) hace 13 años
Right after you open the app you will be shown the 6 big buttons. Scroll down and you will see the settings button.  Click on that and you are in settings. Then choose Advance users. This particular feature is enabled on the paid version.
+1
En revisión

AAC + crash on GALAXY ACE (android 2.2.1)

Alon Gilad hace 13 años actualizado por Jona (Lead Developer) hace 13 años 1

I download your new player ver 2.2.4,  on   GALAXY  ACE  (android   2.2.1)

almost all  works fine     but  in  AAC+   the  player  remark  "Android fail..."
Any help Well come
Thanks
Alon

Respuesta
Jona (Lead Developer) hace 13 años

Could you try reproducing the issue and capture the logs immediately?

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

Also, you could try using the Internal stream engine.  So go XiiaLive->Settings->Advanced users