Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Play MP3 files from folder
more information on status or connection speed.
could you add some more information on buffer status? or average stream download speed (for example, last 10 seconds).
so people can know, how fast is a connection at the moment and is there any chance to listen to a radio without skips.
i'm using XiiaLive Pro often in my car, EDGE/UMTS/HSPA not always is so fast :)
Great post! Well currently you can see where the buffer is at with respect to the current playback position by looking at the seekbar. Please see the following post about that:
http://support.xiialive.com/topic/156141-how-seekbar-works/
About the current download speed, "baudrate", you can see info on the home widgets. The widgets contain 5 little bars that indicate the health of the connection for the required amount of data to be downloaded for the stream. Having less then 3 bars means your network speed can't keep up with the required download speed. If you have XiiaLive Pro, you can use the Stream stats widget that shows the actual baudrate value.
In the near future we do want to add a better way for you to check the network download speed from within the player.
Am in need of use a proxy software over WI-FI. Please help me.
Can't find sleep timer on iOS version
please make the Play and Stop buttons much larger.
Empty favorites and cannot add to favorites
on my HTC Hero with Android 2.1, the "Favorites" are always shown as empty. When I open a stream from the browser and choose XiiaLive as the player, it does play the stream, but I cannot tap the "+" button to add it to favorites.
The stream is http://mp3.streampower.be/klaracontinuo-high.mp3
Thanks for any hints!
Delete alarm
How do I delete an alarm? I find several ways to edit an alarm, but not how to delete a scheduled alarm. (This becomes important until the New Years Bug is confirmed as being fixed or as only happening on New Years Day.)
To delete an alarm you go into settings->Alarms. Once there long press on the alarm you wish to remove and press remove.
This is definitively an area that needs a bit more of improvement. Thanks for your post.
Utilize 60 minute buffer in car without cell service or wifi
Is there a way to listen to the 60 minute buffer cache without cell service or wifi? Is there a setting to put the paid version on so you do not get a connection timeout and lose your buffer cache!
I do not have cell service so I wanted to cache 60 minutes in the buffer over wifi and then listen to the 60 minute cache in may car without using a cell service.
Customer support service by UserEcho
