Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Alarm doesn't always go off
I set an alarm for 7:00, during week days, and I noticed that most of the time it doesn't go off. If I set another alarm, within a couple of minutes, it works fine.
Home Button !
Is there any interface where I could have the home button all of the time and when I pressed it shows the options of the menu instead of scrolling.
Thanks
grouping favorites in landscape view
hi, the dropdown is not accessible in landscape view. in my car device I cant set to portrait. any workaround?
thanks.
My radio station is no longer found on Xiialive. Any particular reason why?
Initially my station had been found on xiialive but within the last few hours is no longer found. The server is up so i know its not that.
I have XiiaLive but friend can't find app on Apple app store
Weird...I love this app, own the Pro version for both iOS and Android.
But with my friend's iPhone or iPad we can't find the XiiaLive on the app store. What's going on?
how to sign in to pro with new phone
I just got a new phone because my last one had the deadly backloop. How do I get my xiialive pro into my new phone. Its been years sinse I have signed in so I'm going to need some password help too
Favorite shortcut disappear on restart
Problem on a HUAWEI MediaPad M3 Lite 10, Android 7.0
Added a new favorite, and made a shortcut for this on the desktop. After a restart the shortcut is gone. This is perfectly reproducable.
On a Samsung S6 with Android 7.0 there is no problem.
Any suggestions?
XiiaLive on Leapdroid
I just got an Android emulator for my computer and was wondering how I can get XiiaLive on it because I am really interested in listening to it again. Thank you.
Customer support service by UserEcho
