Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

crash while browsing directory : international : asian

Michael Kinney 10 ár síðan updated by Ralph 9 ár síðan 1
Android 5 on Nexus 4 not rooted. Pro version of XiiaLive.

Tap genre -> international -> asian, then start scrolling down. After a couple screens full of stations, the app will close with "Unfortunately, XiiaLive Pro has stopped."

Happens every time.
0
Fixed

Beta stops playing music - unable to restart it

Timo Dumelle 12 ár síðan updated by Jona (Lead Developer) 11 ár síðan 0
Hi,
I have the problem, every time a stream is playing music and i will get and sms via GoSMS (and popup notification from GoSMS), the app wont register a press on start / stop buttons.
Music playback is stopped. The Stop button is displayed but inoperable.
Force close via android Task manager will solve the issue.
one time i had the issue that the last 1 second of the stream is looped. (Just the second before Google maps gave advice via voice) Force close did not solve the problem. Only reboot of the device brought cure ;)
Answer
Jona (Lead Developer) 11 ár síðan

This issue should have been resolved in the latest release of XiiaLive. If you are still having issues please let us know.

0
Under review

Can't add stations to favorites in 3.0.1 + pls with multiple stations

Ârif TOKER 12 ár síðan updated by Jona (Lead Developer) 12 ár síðan 0
Hello,

I have an issue that makes Xiialive 3.0.1 unusable.
Whenever I try to add any station to the favorites by either the button on the play screen or enter the url by hand the station does not appear in the favorites (the button in now playing shows gree, as in added, though)
Anther question I have is, how do I add a .pls with about 20 channels at once to Xiialive? If I open it only the first channel is being played and I can't seem to access the others.
Thanks in advance.
Answer
Jona (Lead Developer) 12 ár síðan

Couple key questions to better understand the possible issue/bug.  Can you provide the URL you are trying to add? Also, with that send me a backup of your favorites?  Email to jona@visualblasters.com. The backup can be done under Settings->Backup&Restore. This will allow me to see what could be going on.


Adding a playlist to XiiaLive causes to create one station that contains all playlist items/URLs.  If you have multiple stations=URLs in one playlist right now you will need to add each one individually.  However, you could try playing individual stations from the the playlist by going into the player and swiping on the station name from right to left. This will bring up a playlist showing all the items/URLs.


I hope you could understand my explanation! :)

0
Answered

Improve UberStations genre

Gb Xx 11 ár síðan updated by Jona (Lead Developer) 11 ár síðan 0
please catgorize genres in ubercast better.. sub genres are mostly missing..
such as different styles of jazz/classical for example.. you could also add live 365 directory to make up for shoutcast closing.
Answer
Jona (Lead Developer) 11 ár síðan
Thanks for your feedback. We will look into improving the UberStations genre listing. We will also take a look at 365 radio.
0
Under review

Force close

Manuel López 11 ár síðan updated by Jona (Lead Developer) 11 ár síðan 3
Hi,

II have installed, uninstalled and reinstalled xiia the latest version on my galaxy nexus but I always get force close...

Anyone else with this issue or hire to solve it?
Answer
Jona (Lead Developer) 11 ár síðan

Hey thanks for the feedback. What version of XiiaLive? v3.0.2.2?


If you can reproduce the issue and collect the logs would be great! If you don't know how to collect the logs its fine don't worry...  You can also report the crash issue with a message stating that you have posted about it on this forum. This way I can easily find the issues and try to fix it.

0
Answered

Huawei IDEOS (U8150)

Óþekktur 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 1
Is this available for Huawei IDEOS (U8150)? I can't find any way to download it. I tried the market and this site. This is my first android so I'm kind of lost now.
Answer
Jona (Lead Developer) 14 ár síðan
Does this device have Android Market? If it does you should be able to find it there. Currently we don't have other ways of providing our app.
0
Answered

Unable to connect

Vladimir_Ch 13 ár síðan updated by Jona (Lead Developer) 11 ár síðan 0
Hello, I just paid for pro version and it.write unable to connect. Lite version is working. What should I do?
Answer
Jona (Lead Developer) 11 ár síðan
Well there have been some issues with shoutcast servers lately but it shouldn't make a difference whether you are using the lite or paid version of the app. If  you press on the "top hits" or "genre" buttons (on the menu at bottom) it will refresh the lists. Try that and see if they come back. Another thing about issues with the servers is that we can't really do much except wait :(
0
Answered

Xiaalive disappears as banner ads are loaded

XiaaUser 11 ár síðan updated by Jona (Lead Developer) 10 ár síðan 5
I am using the free version of XIAALIVE, Version 3.2.0.6. It's a very nice app, in fact it's the best player I have used. There is a problem, however, that is very frustrating.

When I begin playing a station from the PLAYER screen, everything works as it should until the app disappears (but keeps playing), exactly as if I had pressed my phone's HOME button. The station continues to play, and I can reactivate the app as I would any other app that had been exited by pressing the HOME button (by re-selecting it from the app menu or by selecting it from my phone's pull-down active app list, for example). However, it will usually quickly disappear again and the whole process must be repeated. This usually happens several times before the app finally becomes more stable (after a few minutes).

It seems to have something to do with the loading of some of the banner ads that appear at the bottom of the screen. When I first start the app and begin playing a station (ANY station), the area at the bottom of the screen is blank- there is not an ad there yet. As soon as an ad does appear, the app invariably disappears (as I said, it's as if I had pressed the HOME button). When the next ad appears, it usually happens again. Once the initial ads are loaded and active, the problem usually becomes less frequent. Note that I only experience this bug when viewing the PLAYER screen. If I start playing a station and then immediately switch to any of the other 8 screens (Home, Talk, Music, Local, Search, Favorites, History, or Settings), operation works properly and the player doesn't disappear, even though the same ads display on those screens too.

Also, the problem only happens when I use the app in portrait mode. If I turn my phone sideways for landscape mode, the app works flawlessly in PLAYER view and all other views (Interestingly, no ads ever appear at the bottom of the PLAYER view when in landscape mode, although they can be seen in all of the other views).

I think I have gone through 4 revision upgrades, but the problem has persisted through all of them so the time has come to post this bug report.

My phone is a Motorola DROID RAZR MAXX (not the HD model) running Android version 4.12. Xiaalive didn't work with the previous Android version either.

My question is this: If you can't or won't fix the bug, do you think the paid version, which I assume will have no ads, will work properly on my phone? I have no objection to paying for this otherwise fine app, but I would like some assurance that it will work correctly.

By the way, I use the player almost exclusively for listening to OTR (Old Time Radio) shows and other talk stations. The built-in equalizer, which many other players don't have, is valuable for adjusting the sound of the often lousy audio of old radio programs.
Answer
Jona (Lead Developer) 10 ár síðan
Hey sorry, for taking so long replying... :/ I checked the logs you sent and it seems to be a bug with your device OS version. This bug is causing certain ads when shown to cause a crash on a WebView which holds the ad. This crash causes our app to completely crash... The issue is not malicious ads it is simply a bug on the OS.

Are you still having this issue?
0
Planned

Get song title and length to show in an m3u or PLS playlist?

J650 Music 13 ár síðan updated by Jona (Lead Developer) 13 ár síðan 0
Whats the trick to getting song title and length to show in an m3u or PLS playlist?  I've followed standard formats, Xiia Lite can play the streams, but does not recognize/show title and length.  Other non-android (PC) players can resolve the titles etc... so pretty sure title info/format is correct.

BTW m3u's stream better on my rooted Samsung Galaxy Sprint Android phone than PLS... PSL was doing the drop and reconnect thing, by m3u's while not perfect are more solid... just gotta get the song titles in there
Answer
Jona (Lead Developer) 13 ár síðan
Ah! Perfect thanks for the request! Yes, this is definitively something that should work.  Try *XiiaLive Beta and see if at least the titles show up properly.  If you can provide the playlist would be even better since I cause use that to make it work.

*XiiaLive Beta support Android 2.3 and greater at the moment.
0
Fixed

beta version: swipe left and right on main screen is fickle

Mark R 13 ár síðan updated by Jona (Lead Developer) 11 ár síðan 0
This is probably "just the way it is" and not a bug but I figured I would bring this up.

If you try to swipe left and right in the center of the screen it will not change screens.
If you swipe on the header or footer then it will change.
(over the top where the xiialive logo is or the bottom where the shoutcast logo is)

The transitions between screens is also very laggy probably from loading the lists?
I am guessing this is also just the way it is as well?

Thank you for putting out a quality application!
Answer
Jona (Lead Developer) 11 ár síðan

Since the release of XiiaLive beta to now we have greatly improved the app to perform a lot faster and use hardware acceleration. Hopefully this is no longer an issue on your device.