Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Empty favorites and cannot add to favorites
on my HTC Hero with Android 2.1, the "Favorites" are always shown as empty. When I open a stream from the browser and choose XiiaLive as the player, it does play the stream, but I cannot tap the "+" button to add it to favorites.
The stream is http://mp3.streampower.be/klaracontinuo-high.mp3
Thanks for any hints!
Delete alarm
How do I delete an alarm? I find several ways to edit an alarm, but not how to delete a scheduled alarm. (This becomes important until the New Years Bug is confirmed as being fixed or as only happening on New Years Day.)
To delete an alarm you go into settings->Alarms. Once there long press on the alarm you wish to remove and press remove.
This is definitively an area that needs a bit more of improvement. Thanks for your post.
Utilize 60 minute buffer in car without cell service or wifi
Is there a way to listen to the 60 minute buffer cache without cell service or wifi? Is there a setting to put the paid version on so you do not get a connection timeout and lose your buffer cache!
I do not have cell service so I wanted to cache 60 minutes in the buffer over wifi and then listen to the 60 minute cache in may car without using a cell service.
New Google Play policies
The new Google policies do not authorize apps to ask for personal information about users to unlock additional functionalities. Unfortunately the beta version of XiiaLive falls into that category (Or I believe it could).
My personal request would be for you to remove those features so it doesn't get reported and pulled, yeah? I kinda like the app and stuff...
Here are the new policies. What I'm talking about is Ad Walls.
Buffering Questions
When listening to a live radio stream, if Pre-buffering is set to, say, 10 seconds and a station is selected, I would expect a delay of at least 10 seconds before hearing audio. In fact, I hear audio within a second or two. Why is this?
If the "Buffer length" is set to, say, 40 seconds, when a live stream is selected I would expect a delay of at least 40 seconds for the buffer to be filled before I hear the first audio. As mentioned in my first question, I hear audio within a couple seconds of selecting the station. Why is this?
I read in an earlier post elsewhere on the forum that FFmpeg stream engine, which appears to be the default, does not support buffering. However, that was 10 months ago. Have things changed since then?
http://support.xiialive.com/topic/283567-understan...
Something interesting to know is that some stations send a burst of audio data when initially connecting. The audio burst can range up to 60 seconds or higher. This means that a 10 second pre-buffer setting will get filled very quickly. The buffer setting is not used for the initial connection as you will see on the provided link above.
Xiialive will not use Wi-fi connection.
Using CM6.1.2 on a Droid. On 3G, Xiaalive works with very little drop...
Have you tried using the latest release of XiiaLive? Please let us know if with the latest version 2.1.6 you are still seeing issues.
metadata bluetooth not works on lollipop
hi, metadata does not works on lollipop... i have activated it in the settings... and i set also the lockscreen button... but doesn't works...
the android mediaplayer instead send correcly metadata over bluetooh...
how can i do ? i tried many different station... but nothing...
Hi Ans,
we're working on this problem. I'll back soon with a solution.
Best,
Upgrade w/o Market
I have downloaded Light from Creative, but would like to buy the full version. I think I need to increase buffering, but can't do this on light.
Droid X Dropped Connections
eq does not work
I have the new Blackberry Priv on Android Lollipop. The EQ does not work as there is an error message "unable to initialize Audio fxs"
Hello Mickeyg,
could you please provide me the bug report for it? In that way I can find answers using the log.Ho
Thanks,
Customer support service by UserEcho
