Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

MP3 stream buffering on 2.1.7 in Android 2.2

Bryan 14 year бұрын updated by Jona (Lead Developer) 11 year бұрын 2

I have noticed that when using the following stream on Android 2.2:

http://2503.live.streamtheworld.com:80/KBZTFM_SC

That the stream starts almost immediately, even though I set buffering at 10000ms (10 sec). In Android 2.3.4, it takes about 10 seconds to buffer, then the stream starts...


The stream is way more choppy than when I was using it on  the AAC+ stream earlier.  On a par sometimes with RadioTime (and that's BAD)...

Answer
Jona (Lead Developer) 11 year бұрын
Thanks for your feedback...  Have you tried the v2.1.8? I just released it.  Please do since a lot of changes have been made in this area.  Please let me know what you find.
0
Fixed

Headset fwd & back skips 2 channels

jesonger 14 year бұрын updated by Jona (Lead Developer) 13 year бұрын 0
When listening to Favorites via bluetooth with my Jabra BT620, the skip buttons work to change channels... only, two channels are skipped at once.  On Droid.
Answer
Jona (Lead Developer) 13 year бұрын

We are improving the favorite skip feature currently.  We will have the improved version out on the next update this month.


Update 06/01/11:

Update v2.1.9 should have this issue resolved. Please confirm if possible.

0
Planned

Automatically reduce Volume on connect

Marc Knaup 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0

It happens so often to me. XiiaLive loses connection and after few seconds to minutes it reconnects - depending on the internet availability.

Or I connect to a station and pre-buffering takes a while. Or I have to stop music for a short period for any other reason (phone call?).

That's all fine so far.


But what's really annoying is that when the music suddenly starts or continues playing, it's so loud it hurts your ears (assuming headphones). It's not because of a bug - it's just that the ears adapted to the silence. And then even 70% volume sound way too loud. It takes a while until the ears adapt to the higher volume again.


It would be awesome to have a setting like 'reduce volume to XX% after YY seconds of silence'. So every playback after the defined duration of silence starts with XX% volume. Android media volume, not app-internal!

Then after playback started I can chose to raise the volume again. There are hardkeys for that - so it's easy.

I could also think of XiiaLive automatically and slowly raise the volume back to the level where it was before it was reduced when starting playback. Changing volume manually would then cancel the automatic raising.


:)

Answer
Jona (Lead Developer) 11 year бұрын

Great feedback! Thanks!


I think it would be great to have a fade-in feature specially for those cases. I think simply fading-in the volume every time playback starts would be pleasant. Potentially having an option to set how long the fade should last.


I'll set this feature request as planned.



0
Answered

Very Buggy on Xperia X10 mini pro

Жасырын 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 2
hi, i have been uing xiia on milestone and it pas perfect. bought the pro version. No i switched to xperia x10 mini pro and it became very buggy. My fav stream run from m3u can't start any more. many other favourites just crash the app.
Answer
Jona (Lead Developer) 14 year бұрын

Thanks for the feedback. Im gonna try to get a hold of one of the devices. What exactly are you having issues with? Crashing or streaming? Or both i guess...


UPDATE:

Closing this post.  Please let me know if you are still having issues.

0
Answered

Disable notification bar

Neil McIlwraith 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

Is it possible to disable the notification bar entry/icon? I'm using the Pro app on an Arnova Soundpad (running Android 4.0) and only one notification icon appears to be available at any one time, which means Xiia hides another icon that I'd rather have visible. Thanks.

Answer
Jona (Lead Developer) 12 year бұрын

You can mute the notification updates. However, we can't remove the notification status icon since we are a foreground process and Android strictly requires us to use one. If we didn't streaming would suddenly be killed by the Android OS without any warning.


To mute notification updates:

Go to Settings->General and turn OFF Mute notifications.

0
Answered

How do I close the app?

Dan Denver 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0
Very simple and yet very frustrating.
I don't have unlimited memory in my device and so I can't afford to leave apps running all the time.
I cannot find any way to close this app, except to open a task killer application.
This is not a good thing to do.
How do I close this app?
Answer
Jona (Lead Developer) 12 year бұрын

Thanks for your post! This is a common question and there is an answer! :)

XiiaLive stops working when you hit STOP button than you simply hit home or back button to close the app.  You will still see a running process but you should see no running services.


Android keeps apps processes, which use memory, in case they are opened  again. This is an optimization Android makes so that apps load faster.  If Android needs more memory and XiiaLive is not playing any music Android simply closes the process and takes away the used memory.  


So simply having a process running doesn't mean battery is being used or that the device memory is being clogged by the app.


Hope that my answer helps! Any questions let us know!


0
Answered

wma streams in FFmpeg mode.

Philip Merrin 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

 Jona, I've tried listening to a number of wma url's which stream okay in android mode but appear to be connecting in FFmpeg, no buffering and the eventual message in the bottom corner is fail. One of the streams i use in android mode is: http://wms.absoluteradio.co.uk/absoluteradio.co.uk/vr_hi


Thanks again for your help.

Answer
Jona (Lead Developer) 12 year бұрын

The description on the settings "Stream engine" says that all formats except MPEG and AAC/AACP will always be streamed by FFmpeg. The MPEG and AAC/AACP are the only formats that you can pick if Android or FFmpeg should stream.  Hope that answers your question.

0

Thanks for AVRCP 1.3 !!!

Digital 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

Now i see station name, artist and song just on the screen of my car receiver Kenwood BT61 ! Very nice! (Samsung Galaxy 2 + DI.FM )

Answer
Jona (Lead Developer) 12 year бұрын

Awesome! Thanks for the feedback! :)

0
Answered

Adding favorites from a computer

Alex Tjioe 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0

Is there some way to add favorites using an XML file prepared offline that is then "restored" to the phone?  It would save a lot of time and fiddly typing using the on-screen keyboard. 

Answer
Jona (Lead Developer) 11 year бұрын

Currently there isn't. However, we have plans to provide access to your favorites from any browser. There is no release date for this feature yet.

0
Fixed

pocket change not working

Antonio Gonzalez 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 4

After reinstall Xiialive I loose all my pocket change points (2235) and at "settings"->"pocket change store" not work

Answer
Jona (Lead Developer) 11 year бұрын

Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.