Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Отвечен

Whats the difference between the lite and full verison?

bridge 13 лет назад обновлен Tim M 13 лет назад 0
Whats the difference between the lite and full verison?
Ответ
Tim M 13 лет назад
Every difference between the paid and free can be found here :)
0
Acknowledged

Album Covers when Tweetting/Facebooking

VintageNewscast com 9 лет назад обновлен Rodrigo (Developer) 9 лет назад 1

Hello, Is there a way for you to add album covers from radio station along with user Tweets and Facebook sends? Thanks

Ответ
Rodrigo (Developer) 9 лет назад

Hi,

this is a good idea!, unfortunately it's not covered yet for our last version, but we will keep it in mind for future releases.
Thanks.
0
Отвечен

how can i look music for countries

eduardo medina flores 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 0
Ответ
Jona (Lead Developer) 12 лет назад

We currently don't provide a way to search for radios by countries. However, you can try searching for stations via search. Also, you can go to vtuner.com and finding there stations from a particular country. Once you find it simply click on the station and open it with XiiaLive. You can then save the station as a favorite.

0
Исправлен

Subdomain

Marco Fester 12 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
Hello Jona,
can you add the Subdomain "translate.xiialive.com" for crowdin? I get Links with that subdomain (emails).
0
Исправлен

French translation mistakes

Анонимный 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
I've noticed small translation errors in the bottom menu:
-"histoire" should become "historique"
-"einstellung" (this is not a french word...) should become "reglages"
and
-"acquerant liste" when loading a channel should be "acquisition liste"

To be honnest, this is not much, but, if you can change it for the next update, it could make your app perfect ^^.
Ответ
Jona (Lead Developer) 14 лет назад
Thanks for your help with the translation! I'll add those changes for the next update. If you like to help us better translate xiialive to french please let us know! :) any little bit helps!
0
Отвечен

XiiaLive stops mp3-files from playing

Kjell Persson 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
Before I installed XiiaLive I cold click on a mp3-file to play it. The musicplayer started and the song where played. After I installed XiiaLive, XiiaLive starts with a repeteing clicksound when I klick a mp3-file and the song does not get played.
How do I make mp3-files work again?

Best regards
Kjell persson, Sweden
Ответ
Jona (Lead Developer) 11 лет назад

Currently XiiaLive doesn't support playing local files as you may have noticed. So you can actually restore the Android default launch settings by doing the following steps.


  1. Go to Android settings screen.
  2. Tap on Apps.
  3. Find XiiaLive or XiiaLive Pro and tap to open the App info page.
  4. Scroll down to the area called "LAUNCH BY DEFAULT" and click Clear defaults.

0
Отвечен

Hiccuping audio

Steve Hughes 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 1
Just started having this problem today. I'm having drops offs in audio quality. The signal is great and data connection is 4G. After a minute or so the audio quality starts sounding almost like it's skipping. The audio dips for a split second and becomes unusable. Other streaming apps such as Sirius still work fine. I upgraded to the Pro version and upped the buffer size but it didn't make any improvement.
Ответ
Jona (Lead Developer) 14 лет назад

Thanks for your feedback! Could you let me know what phone you have and what version of android is running? Also, does this happen with all stations? Does it happen with AAC stations or MPEG stations?


UPDATE:

Closing this post for now.  Please let me know if you are still having issues with the latest version of XiiaLive.

0
Отвечен

buffer

H MAN 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 1

Hello there,


I'm wondering if you have any plans to increase both the prebuffer and stream buffer even further?


The prebuffer is pretty good right now at 60 seconds, but I still think some folks (like myself) would like it to be even higher. As for the stream buffer, I really feel that it should be higher.


For the record, the only reason I purchased your app was so that I could have an adjustable buffer. What you have done so far certainly makes your app function better than other that I've tried, but I still get some drop-outs ;)


Thank you for your time and consideration :)

Ответ
Jona (Lead Developer) 13 лет назад
Buffer lengths are currently not any higher since some phone have limited memory, however we are working on a huge update which will have something in regards to stability that you will very much enjoy! :)  I can't tell you much about the update but I can say your request will be taken and should be part of that big update coming in a couple months.
0
Не ошибка

Dear XiiA, Please change Radio 4 URL to http://shoutcast2.omroep.nl:8106/ to reveive this Dutch classical station again. Musical regards,a happy Xiialive listener Fons Rutten

Fons Rutten 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 0
Ответ
Jona (Lead Developer) 13 лет назад
The station URL can't be updated by us. This must be done by the broadcaster.
Please see:

Also, if you want you can edit your local favorite station and add this new URL to it.
0
Исправлен

New year crash

Scot Wilcoxon 12 лет назад в Android / Alarms обновлен Jona (Lead Developer) 12 лет назад 3

When the fade-in alarm began on January 1, 2013, the app failed. The "Wake up!" window pops up and flickers. It looks like the app is getting started many times a minute. I can't make the app go away long enough to reach Settings to stop it.


Sometimes I hear the radio station for a second or two.  But for several hours the screen is mostly showing the flickering "Wake up!" window over the XiiaLive screen. Sometimes one of the failed-app windows appears, so I've tried to "Report" the problem a few times.


This is on a Google Nexus 7, with the Pro version. I see one person has reported a similar problem on Play.

Ответ
Jona (Lead Developer) 12 лет назад

Alarm code has been rewritten on previous release of XiiaLive v3.0.1.1

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