Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Є відповідь

How does XiiaLive stream shoutcast stations flawlessly?

Анонім 14 років тому оновлено Jona (Lead Developer) 14 років тому 0
I'm having troubles making an android app that plays shoutcast streams, but I always have gaps in the playback every 15-20 seconds.
Відповідь
Jona (Lead Developer) 14 років тому
Thanks for your feedback. We are not allowed to give out such information. In the near future we will be providing our streaming engine library for use on applications. This lib will not be free most likely licensing deals will be the case.
0
Є відповідь

Slow MP3 connect with Android 2.3 and above

Chris Davis 13 років тому оновлено Jona (Lead Developer) 13 років тому 3

I am using the latest version of XiiaLive Pro on several Android devices running Android versions 2.1, 2.2, 2.3 and 3.2.  The stream I am connecting to is from my own Windows 2003 server using Proscan’s RadioFeed.  I have also used Broadwave’s Streaming Audio Server with the same results.  I am streaming a live police scanner from this URL: http://weather.dixonottawa.com:2002/RadioFeed.mp3

 

This works great with any Windows computer as well as the Android 2.1 and 2.2 devices.  With Android 2.1 and 2.2 it will connect and start playing in just a few seconds.  However on the Android 2.3 and 3.2 devices it buffers quickly to 99% and then sits there for approximately 90 seconds before it starts playing.  I am sending Meta tags along with the audio that show the scanner channel that is being received.  The Meta data is displayed almost instantly.  With 90 seconds of delay in the audio stream it is difficult to see what scanner channel was being received at the time the audio reached the encoder.

 

I read in the forums that there is a similar problem with AAC streams on Android versions 2.3 and above with RTSP.  Did Android break the MP3 as well?  Are there any work arounds for this problem?  Can I do anything on the server side that might help?

 

Unlike music listeners I am not concerned if there is an audio drop out occasionally.  I have the XiiaLive buffers both set for 1000.  I have tried using the XiiaLive internal stream engine.  It never connects and says it is connecting then says it is disconnecting over and over.

 

Suggestions?

 

Відповідь
Jona (Lead Developer) 13 років тому

I got your email, thanks! I was able to test the URL you provided and have a few suggestions for your server that might fix the issues you are having.


  1.  To be able to start the stream faster could you set the initial connection burst of data really high on your server?
  2.  Remove/disable the icy-metadata on yourserver.  This should allow it to stream using the internal stream engine… Yes, bug on our side L.  Next release we are adding an option to disable icy-metadata.
0
Виконано

its really lagging on my xperiar U plz help me out

Sourav Bhalotia 11 років тому оновлено Jona (Lead Developer) 11 років тому 0
whenever I open this to listen music it lag like hell..whenever I minimize it and then try to maximize it, its just hell like experience as it take around 10secs to open
Відповідь
Jona (Lead Developer) 11 років тому

Have you recently updated your device OS to Android 4.0? Seems like that update brought the device performance down.


Please see:

http://talk.sonymobile.com/t5/Xperia-U/Performance-problems-with-Xperia-U-ICS-update/td-p/256967

0
Under review

Stream not playing under data connection

Adam Motruk 10 років тому оновлено Ralph 9 років тому 5
I have a Samsung Galaxy S5 running version 4.4.2 and the issue im having is that xiialive is streaming my url server flawlessly under a Wi-Fi connection but fails to connect under a 4G/LTE connection. How can this be fixed?
0
Є відповідь

translation

ismet biga 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

How can we help you to translate this great app to Turkish? im using it, it's just great and i want other people to use it as well. 

Відповідь
Jona (Lead Developer) 12 років тому

Awesome! Please go here to get started! 

http://translate.xiialive.com

0
Є відповідь

I cant seem to be able to find Waxtrax Radio anymore

Waxtrax Radio 11 років тому оновлено Jona (Lead Developer) 11 років тому 0
My station Waxtrax Radio is not showing up in the listings yet it is still listed on the www.waxtraxradio.com website and I havent changed any settings.
My station is still streaming, and has always been in the listings until recently.
Can you help?
Відповідь
Jona (Lead Developer) 11 років тому
I just checked and your station does show up on the SHOUTcast directory however it doesn't show up on UberStations directory. Add your station easily to UberStations with the following link.

How to add your station.
0
Not a bug

can't find known stations

Louis Cohen 11 років тому оновлено Jona (Lead Developer) 11 років тому 2
Since the update that made Uber available as the station directory, I can't find either KCRW or the BBC World Service using Uber or Shoutcast.

I have a new Samsung Galaxy S4 (but the problem existed on my Google Nexus as well), Android 4.2
Відповідь
Jona (Lead Developer) 11 років тому
Hi, I just tried searching for KCRW and was able to find it. Maybe it was recently added. About the BBC station please search "bbc world service" using UberStations directory. The station should be available.
0
Not a bug

Screen Next/Prev button is not working in Beta on Galaxy Note AT&T

Yury Legachev 12 років тому оновлено Jona (Lead Developer) 12 років тому 8

Hello!


XiiaLive is great radio player but I recently changed phone and have weird issue!


I added two stations to favorites and try pressing next/prev buttons on the screen. Nothing happens. I have settings to browse Favourites in Settings.

I checked it with AT&T Galaxy Note with Android 2.3, 4.0.4 and 4.1.


At the same time I have Motorola Atrix which works correct with Android 2.3


Any ideas?

Відповідь
Jona (Lead Developer) 12 років тому

On the latest official release of XiiaLive V3 we have allowed skipping your favorites via the player screen.  However, in order to skip via BT or headset controls you will need to get the Pro version.

0
Under review

Alarm doesn't stop

Marco Mendoza 12 років тому в Android / Alarms оновлено Jona (Lead Developer) 12 років тому 7

When starts the alarm app, the player controls doesn't show the current station and elapsed playing, the playing starts in background and it's impossible shut down or stop the playing off the alarm app until open a task manager app and to force to close xiialive. This happens in ICS 4, the latest version of pro (3.0.1)

Відповідь
Jona (Lead Developer) 12 років тому

Thank you for your bug report. Just to confirm I understand your issue.

When the alarm starts you don't see the player being opened?

0
Є відповідь

choose bit rate

Franz Camenzind 12 років тому оновлено Jona (Lead Developer) 12 років тому 3

since latest upgrade can not change bit rate anymore.Why?.

Відповідь
Jona (Lead Developer) 12 років тому

In order to change the filters swipe down on the menu bar to get the dropdown menu. This menu will provide you with a few options.


Please see the following image: