Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
0
Answered

Music One stream is "stuck"

Eric Cohen 12 years ago • updated by Jona (Lead Developer) 12 years ago • 0

Starting Nov 28, the Music One stream is "stuck" (like a broken record). This issue is unique to Xiia, as I can stream them via other sources normally. Stream had been working normally on my new Sprint Galaxy Note 2 prior to this problem.

Answer
Jona (Lead Developer) 12 years ago

Ok! I'm able to reproduce what you are saying... Guess what... The actual stream is looping over and over... :/  I have tested it on my PC with different programs and the same issue is happening... Send the station an email?

0
Fixed

Licensing error (Lollipop - Android 5.x)

Martin Lehmann Madsen 10 years ago in Android / Licensing • updated by Jona (Lead Developer) 9 years ago • 3
Can't use the app anymore because of the licensing error - 46767. 
I'm on lollipop on Samsung Galaxy s5.
Answer
Jona (Lead Developer) 9 years ago
Hey, I have resolved the issue and will be putting out an update today I hope. Sorry for the inconvenience.
0
Under review

I like that the songs were counter tracks

Carlos Ortiz 12 years ago • updated by Jona (Lead Developer) 12 years ago • 0
Answer
Jona (Lead Developer) 12 years ago

Could you explain your idea or question :)

0
Answered

xiialive pro does not play

Carl Lindenman 11 years ago • updated by Jona (Lead Developer) 11 years ago • 2
I am using a samsung s4 and xiia live works great. I upgraded to Xiia Pro and I get no sound. I played with the audio focus--on-off but no change. Xiia live works fine but the upgrade to pro has all my old settings but no sound. What did I miss?
Answer
Jona (Lead Developer) 11 years ago
Thanks for your feedback and confirmation of the actual issue. This is a commonly reported issue with some Samsung devices. The issue has to do with an Android bug that causes the audio to mute when the EQ is turned ON. Unfortunately we have tried all we could to get around this but didn't find a solution. Could you provide the Android version your device is running? Thanks!
0
Answered

wont play tries 3 times then says max retries reached

June Angeski Barbiero 12 years ago • updated by Jona (Lead Developer) 11 years ago • 1

i downloaded from amazon apps for android  but wont play anything tries  connecting  then nothing very frustrating have wireless internet  and 4.0 tablet


Answer
Jona (Lead Developer) 11 years ago

If you are still having issues please let us know by providing more details. Thanks!

0
Answered

XiiaLive v2.1.9 - release notes

Jona (Lead Developer) 14 years ago • updated 13 years ago • 0
Bugs resolved:
-Media controls took over aggressively by application.
-Some URL mime not resolved correctly.
-Stations page crashing due to null pointers.
-Widget kept a service running.
-Closing streams rarely made app crash.
-Memory leak when rotating player screen.
-Share all option non-functional.

Improvements:
-Broadcasts are no longer received when widget are not installed.
-Improved buffering logic.  
 + Removed use of a very expensive class with unneeded data processing.
 + Removed exceptions being thrown extensively during connect for MPEG stream.
 + Smart data feeding logic to use less CPU when data connection is slow. 

New feature:
-Advance setting option to enable streaming with internal stream engine. Note this is only beta state and there is no metadata being sent yet.
-Double tap Now playing or Station title to stop scrolling animation.
-New option under adv settings to allow unlimited retry connection.
-New notification fx themes to choose from! [paid only]
0
Answered

Cannot upgrade - market require to pay twice!!!

petunder 14 years ago • updated by Jona (Lead Developer) 14 years ago • 2
I've bought your app, I have 2.1.4 version installed without AAC, but when I tried to upgrade I've found, that you want me to pay twice!!! I can not upgrade and make AAC workable! This is f**** fail!
Answer
Jona (Lead Developer) 14 years ago
Sometimes it seems you are going to be charged again but it's just how the Android Market works. You will never be charged twice so as long as you are using the same gmail account used for the original purchase. If ever charged twice you can easily let us know and we would fix it! :)
0
Answered

solved: added own invalid station

mrmond 14 years ago • updated by Jona (Lead Developer) 14 years ago • 0
well I was unable to manually add my radio station url that I stream from Sam Broadcaster, but going to the Shoutcast page on my android phone and selecting to open the listen link got it streaming to XiiaLive! Was unable to add it as a favorite (the + Button wasn't highlighted,selected the station from history and added it that way. Odd thing is,comparing the url of my manual add that told me invalid url each time, was identical to the link added via the shoutcast page that worked.
Answer
Jona (Lead Developer) 14 years ago
Generally if the (+) add fav button is disabled is because it is already in your favorites list.  Please make sure you can find it under your favorites.
0
Fixed

Bluetooth audio streaming (A2DP) + Gingerbread = sound drops and/or stutters

Marco Santambrogio 14 years ago • updated by Jona (Lead Developer) 13 years ago • 4 
HTC Desire HD 2.3.3 Gingerbread and Parrot Mki9000 SW ver. 1.83 (also tested on a Peugeot Blutooth car kit). When i listening streaming music via bluetooth (A2DP) every 3-5 minutes I hear an audio stuck less than half second, after it continues normally. No interference, i think a bug software. With my old Acer Liquid 2.2 Froyo and the same car kit hands free, the streaming via bluetooth worked ok!
I found a conversation about this issue (http://code.google.com/p/android/issues/detail?id=15189&q=ad2p&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars)

- Someone has the same problem with Gingerbread?
Answer
Jona (Lead Developer) 13 years ago
Great info! Have you tried playing local mp3s to check if it's possibly an Android bug?
0
Answered

Network host not responding twitter

smokinfish 11 years ago • updated by Jona (Lead Developer) 11 years ago • 1
When I try to "Login" under Twitter, it just says Network host not responding. I don't use the twitter app on my phone, and never will. Is this part of the problem?
Answer
Jona (Lead Developer) 11 years ago
This issue has been resolved on previous releases of XiiaLive. If you are still having issues please let us know.


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