Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
0
Answered

add my radio station

بسام الخوري 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 1
i want to add some radio station in your apps is that easy like this arabic radio station
http://www.freesyriaradio.com/


Answer
Jona (Lead Developer) 12 ár síðan

Please see this post about how to add custom stations to XiiaLive favorites. Also, we recommend you try finding the station here and adding it to favorites.

0
Answered

Jammed Kindle - downloading - HELP

orlando2002 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 0

 I have it on my kindle HD. It says downloading 3.0.1 which has been downloading for the last 2 hours & now I cannot turn my kindle off % won't do anything. It's jammed it and am hoping when my battery dies that my kindle will work. Any suggestions?

Answer
Jona (Lead Developer) 12 ár síðan

I would recommend you stop the download and restart your device and try downloading again. I'm guessing the Amazon AppStore app had some issues.

0
Fixed

XiiaLive Lite Holding Wake Lock

Chris Angeli 14 ár síðan • updated by Jona (Lead Developer) 14 ár síðan • 0
Basically noticed this last night using the timer. Set it for 30 minutes timer so that it would shut off once I am asleep. The music stopped but when I woke up my battery was down to half. Looking into the battery stats, Xiia held the wake lock it had throughout the night so the phone never went into sleep mode properly. This should be fixed so that Xiia isn't holding a wake lock it doesn't need while idling.
Answer
Jona (Lead Developer) 14 ár síðan

Thanks for the details.  I'll investigate...

Update 06/08/11:

I'll be removing the PowerWake Lock which is not necessary.

Update 06/13/11:

Update v2.2.0 is out and resolves this issue. Release notes here: http://xiialive.userecho.com/dash/topic/43005-xiialive-v220-release-notes/

0
Planned

cross platforms

paul “Dj Skratch” hod 11 ár síðan • updated by Jona (Lead Developer) 10 ár síðan • 1
HI been trying your app out and it seems very good so far. But a few suggestions is an account where you can login via google account or other means to say an xiialive account so you can see the stations you have on any device?  Also would be a good idea to organise the stations by dragging them up or down.
Answer
Jona (Lead Developer) 10 ár síðan
Thanks for your request. We would like to provide cloud storage and improved sorting options for your favorites. This is something we want to add just waiting to have enough resources to do it. :)
0
Under review

ASUS Fonepad custom URL fails to play

Rainer Peffm 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 6

I use an ASUS Fonepad w/ Android 4.2.2. Adding playlist URLs works  fine. But everytime I try to add a .mp3 or .ogg stream URL, it verifies ok, then tries three times then says  cannot play. When adding the URLs to TuneIn they work alright right away. sam

Answer
Jona (Lead Developer) 12 ár síðan

Thanks for your feedback. Are you able to play the stations provided by the app?

0
Answered

Buy Xiialive problem

Leonardo JTM 14 ár síðan • updated by Jona (Lead Developer) 14 ár síðan • 0
quiero comprar la aplicación, pero es extraño, el android market me deja instalar la versión lite pero no me deja hacer la compra de la version full me dice que no esta soportado por mi equipo, pero como me permite instalar la versión lite, no lo entiendo, quiero comprar la aplicación me gusta mucho.
Answer
Jona (Lead Developer) 14 ár síðan
Esto suena medio raro.  Que telefono y version de Android estas usando?  Esto realmente no tendría que pasar. Intenta reiniciar el celular y fíjate si funciona...
0
Not a bug

Bring back the ability to silence the notification sounds!

John Halderman 13 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 0

The new version does not allow complete silencing of the notification noises. "Minimal" is still seriously annoying.

Answer
Jona (Lead Developer) 13 ár síðan

Good news! You actually can turn it off!


Go to:

Settings->Sound and under Notifications take the volume down to 0% in which point it will set to OFF.

0
Planned

Ogg

zeirix 13 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 0

Hi everybody,


trying to play back this stream http://stream.europeanhitradio.com:8000/ehr.ogg there are first about 10 seconds of advertisement. The following live stream itsef is completely corrupted. It doesn't matter if I'm connetcted to a WiFi or mobile network. Using a PC player (like e.g. VLC) everything's OK. I'm using xiaalive Lite 3.0.0.02 on Android 2.3.5.

Thanks a lot!
Answer
Jona (Lead Developer) 13 ár síðan

Oh wow! I do hear the issue. Thanks for the link! I'll be trying to figure out if I can resolve this bug.

0

Bluetooth art cover

Gérald Beauchamp 10 ár síðan • 0
Hi i try to find the Way to send the art cover from my phone to the screen of my car Spotify made it, so i think a made something wrong in the setup

i got xiialive pro
nexus 4 android 5.1.1
toyota prius c2013
0
Planned

iOS 7 switching apps causes disconnection

Dolyn Duckett 11 ár síðan í iOS • updated by Jona (Lead Developer) 11 ár síðan • 1
When switching to and from the dictionary.com app, xiia will stop playing and I'll have to restart the buffering process in order for music to begin again. With the android version you  can play xiia and listen to the dictionary app at the same time.

have a great day. 
dolyn
Answer
Jona (Lead Developer) 11 ár síðan
Hi, thanks for the post about this bug. We currently have a bug where the audio is lost when switching to certain apps. We are looking into the issue and hope to resolve it soon.


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