Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Streams stop because "unable to verify purchase" on free version

John Songer 12 years ago updated by Jona (Lead Developer) 12 years ago 0
prior to v2.2.4, everything on my droid bionic worked fine.  now, streams stop in less than a minute with the "unable to verify purchase" screen, the first line suggesting that maybe i didn't purchase it, which is true, because it is the free version.  it is now unusable.
Answer
Jona (Lead Developer) 12 years ago
This seems almost impossible for it to be happening on the free version since it does not include the licensing check code.  What is the name of the app when you open it? XiiaLive or XiiaLive lite?
0
Fixed

2.1.9 feedback

Matthew Tsui 13 years ago updated by Jona (Lead Developer) 13 years ago 0

I have just found 2.1.9 from the market.
It appears "media button stealing" issue is fixed with Winamp (I use it as default local audio player).
The main point is the independent streaming engine.
If you don't have aac+ station or your machine runs on either 2.1 or 2.3.4, you don't have to enable it because it's not that stable right now (choppy with some devices even with 3G/4G or wifi). I didn't check the CPU usage but I found Galaxy Tab runs fine with the engine while some other phones have problem (MyTouch 4 and Optimus Virgin).

Update: the internal streaming engine works perfectly with G2x.

Answer
Jona (Lead Developer) 13 years ago
Thanks for your feedback! Yes, Internal Stream Engine is still under development.  Hopefully soon we will be updating the internal stream engine.
0
Answered

i ordered xiialive 2.2.2 and I can't get any sound

Skippy 13 years ago updated by Jona (Lead Developer) 13 years ago 2

Just paid $4.99 for app. Can't get it to work on my Android x? What's up? I picked station and nothing comes on, just a beep? Do I need to download shoutcast, too?

Answer
Jona (Lead Developer) 13 years ago
Sorry for the delay!
It could have been something with the particular station.
Was it all stations or just one?
Also, what kind of errors did it give you (if any)?

0
Answered

Is there a way to record the radio stations?

Dave Haslam 9 years ago updated by Nanren 9 years ago 3

Is there a way to record the radio stations if not could you please develop a way

Answer
Jona (Lead Developer) 9 years ago

Currently there is no way to record. It has been requested a long while back and we just haven't had enough time to work on it. It is in our plans to add this feature just not sure when.


Please follow this topic here:

http://support.xiialive.com/topic/154358-add-recording-feature/

0
Under review

My radio doesn't work

albert avalos 11 years ago updated by Jona (Lead Developer) 11 years ago 0
TENGO UNA EMISORA POR INTERNET Y DE PRONTO YA NO SE PUEDE SINTONIZAR EN CELULARES ANDROID WWW.GALAXIAMUSICAL.COM.MX POR FAVOR CHEQUEN EST DATO SE LOS AGRADEXCO GRACIAS
Answer
Jona (Lead Developer) 11 years ago
I have tried your radio and everything is working fine. Please provide more details about the issue you are seeing. Information such as error you see on screen would help. Also, please provide the device you are using and what version of Android is running.
0
Under review

Font is to thin and dark grey on dark background

11 years ago updated by Jona (Lead Developer) 11 years ago 0

Like your layout. But would be great if info about stream was readable. Font is to thin and dark grey on dark background is ridiculous and a strain for your eyes.  Let us choose Font and color and I would rate it 5 stars.

Answer
Jona (Lead Developer) 11 years ago

Thanks for your feedback. Could you please let me know what XiiaLive skin theme you are using? Also what device do you have. This will allow us to understand a bit better how you are seeing the app.

0
Planned

Use NFC to beam a currently playing radio station to a diffrent device

tuxmobil 12 years ago updated by Jona (Lead Developer) 12 years ago 0
It would be cool if one could beam a playing radio station from one device to another with android beam.
Answer
Jona (Lead Developer) 12 years ago
Great idea! We will set this as planned!
0
Completed

Send tags to email

Jonatas Andrade 12 years ago updated by Jona (Lead Developer) 10 years ago 7

The iphone has a similar program called Tunemark where the songs saved as favorites (Tunemarked) can be shared on Twitter, Facebook or the entire play list can be sent by email, if we want to download them later.

That is, it would be a good thing if the songs saved in the tags could be mailed. There is that possibility in the future?

Answer
Jona (Lead Developer) 12 years ago

Currently you can do this. It's a bit hidden...


1. Go to favorites and select the tags tab. 

2. Long press the menu bar favorites button.

3. Select Share all.

4. Pick email

0

When playing in the background mode there is mute playback after returning from the youtube interruption

wescost 9 years ago 0
Galaxy Tab 10
Android 4.0.4

Steps:
1. Play any station in XiiaLive
2. Go into the background playback mode by tapping Home button
3. Open up the Youtube app for Android
4. Whatch any video in the youtube app
5. Close the youtube app

Actual Result
XiiaLive restores playing in the background mode but without any sound
Exp. Result
The Xiialive playback with the sound restored

What helped me to restore the sound:
1. Long tap the Home button to call up the currently running applications list window
2. Tap the Clear memory button - result: the sound is heard
0
Answered

How to delete search history

Mollie Jones 12 years ago updated by Jona (Lead Developer) 12 years ago 1

How do you delete the SEARCH history?

Answer
Jona (Lead Developer) 12 years ago

Currently you can't delete the search history. However it's a great idea to be able to clear it. I'll set this as a new feature to implement for future updates.


Thanks!