Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Форум: General
0
Є відповідь

Do you or anyone else support Blue Tooth for listening to the radio on Samsung or any other Android phone?

David Marshall 14 років тому • оновлено Angel Maclean Ulriksen 9 років тому • 4

I have the Samsung Galaxy Android and I use Bluetooth.  I have a tried one app for listening to the radio but it will not play through the Bluetooth earpiece under any setting. The phone works very well with Blue Tooth.  Samsung support says that is up to the developer of the APP to provide Blue Tooth support.  Does your APP support Bluetooth?  Additionally, can I receive Canadian AM broadcasts such as CBC, etc. on your APP?  Thanks for any feed back.

Відповідь
Tim M 14 років тому

Well it depends on your bluetooth device...

Most ear pieces don't support music streaming and aren't stereo.
They only support low bitrate and mono (good for voice calls) so it won't work for listening to music.
If your device does support music streaming though, you can listen to xiialive through bluetooth :)
First (you might have already done this), you have to pair your bluetooth device with your phone. 
You can do this by going to your >phone's settings >wireless & networks >bluetooth settings (the location of bluetooth settings might be a little different on your phone).
Once you have your device paired up with your phone, go to xiialive and press on >settings >advanced users >bluetooth options
If your device shows up on the list, it means you have paired it up correctly to your phone. You can tap it to get more options.
You might also have to turn on the "media controls" by going to >settings >user experience. 
0
Виконано

Phone fails to switch between 1X/3G/4G while streaming

solo9999 13 років тому • оновлено Jona (Lead Developer) 11 років тому • 5
Hi,

Samsung Galaxy Nexus running ICS 4.0.4, Verizon.

I noticed that if you start streaming on 1X, the phone never switches to 3G/4G. Or if you start streaming on 3G, it would never switch to 4G. However, if the speed goes down a level , it will drop for let's sat 4G to 3G. I don't have this problem when the app is not streaming. It seems to get stuck on the speed the stream was started and it won't let the phone go up a level even though coverage is available.

Thanks.
Відповідь
Jona (Lead Developer) 11 років тому
We have done a lot of testing and research. The main issue seems to be with Android OS radio drivers. This is something we are unable to resolve on our side. Newer versions of Android seem to have improved in regards to this issue.
0
Under review

Backup & Restore should include all settings

Marc Knaup 11 років тому • оновлено Jona (Lead Developer) 11 років тому • 0
It's annoying having to reconfigure the whole app any time I reinstall it or switch the device. That includes app settings as well as per-screen configuration (e.g. sorting of favorites).

Having them part of the backup & restore process would be awesome :)
Відповідь
Jona (Lead Developer) 11 років тому
Thanks for the idea. I think it is interesting to provide such a feature. I will look into it.
0
Є відповідь

my own mixes

Dee Jay Pari 14 років тому • оновлено Jona (Lead Developer) 14 років тому • 0
i got some nice mixes made by my self, can i upload it to somewhere so people can listen to it via xiialive?, thanx deejay Pari
Відповідь
Jona (Lead Developer) 14 років тому
Thanks for your question! You must become a broadcaster in order to have your mixes played. If you like to create your custom radio you actually can! Check out this link for more information!
http://www.shoutcast.com/broadcast-tools
0
Є відповідь

Problem playing asx stream

Claudio Alonso 14 років тому • оновлено Tim M 13 років тому • 5

Hi, I'm trying to listen the following url:

http://streaming.metro951.com/metro

But I keep getting the following message: "stream engine init failed"

Any ideas?

Thanks in advance,

--Claudio

Відповідь
Tim M 13 років тому
It's because the url is not in the right format :)
It needs to end with something like .mpeg or .asf
Add any of these two to your favorites :)
0
Under review

cant stream radio io

shanerowan 12 років тому • оновлено Jona (Lead Developer) 12 років тому • 0

i have been using xiialive to stream radioio on my droid x, then galaxy 3. I just received a new galaxy 3 because the other died. Now i cant get radioio to stream through xiia. I know xiaa works because i went to most popular and clicked on a show and that worked fine. Need a little help here. thanks

Відповідь
Jona (Lead Developer) 12 років тому

What error do you see when trying to stream Radio IO? Or you can't find that particular station anymore?

0
Under review

BOOST MOBILE HTC EVO XiiaLive DOES NOT WORK

David Billings 14 років тому • оновлено Jona (Lead Developer) 14 років тому • 0
XiiaLive does not work on HTC/EVO outside of WIFI... SPRINT PROBLEM? BOOST IS ON SPRINT NETWORK (Same provider) Same problem. Major Issue is BOOST does NOT support HTC/EVO and technical support is almost nonexistent for supported phones. Just getting to a live person for support is almost impossible. XiiaLive need to write a fix for the audio problem or refund for the android app widget. Not Shoutcast or XiiaLive's fault if Sprint is blocking the use of audio players. I think it's Sprint as they are underhanded and want to milk every penny they can out of the public.  
Відповідь
Jona (Lead Developer) 14 років тому
So you are having the same streaming issue as Sprint users except you are using your EVO on Boost Mobile.  Have you tried getting the password from Sprint? Call them and give them your phone info to try to get this password.

We are working hard to bring a brand new stream engine that will always work and never again have these issues...

Again the Sprint fix link:
0
Fixed

XiiaLive now has constanly running background process taking up memory

WPWoodJr 14 років тому • оновлено Jona (Lead Developer) 14 років тому • 5
The latest version V2.1.8 runs a background process taking up significant memory on my Droid X, even when I am not using XiaaLive.  I tried stopping it but it starts up again.  

Maybe this process is to support Bluetooth controls when XiiLive is not in active use and "Media Controls" is set "on"?  

Can you please please exit the process when XiiaLive is not in use and "Media Controls" is "off"?
Відповідь
Jona (Lead Developer) 14 років тому

Ok, this one is a bit complicated for a lot of users to understand and I completely see why...


Once you stop the music everything is shutdown and nothing is working on the background. When you take a look at running services you will see that it is not running. However if you look at the running processes you will see XiiaLive. Because you see a process it doesn't mean is running. Android keeps these processes in memory just in case the process needs to run right away, making things load up faster. If more memory is needed Android removes these cached processes right away!

Update 05/20/11:

- v2.1.9 is out and improved few areas.  Please provide your feedback. :) Thanks!

0
Є відповідь

"Onradio.io" ad instead of station logo ?

Peter K 9 років тому • оновлено Jona (Lead Developer) 9 років тому • 1

Hi,

Since a few days ago I notice a rather strange behavior of my Xiia live pro app.

Instead of the stations logo picture the logo of "Onrad.io" is shown.

Please have a look at the screen shot.


Image 73


This is so annoying. Is it an ad or is it a bug?

This happens with all radio stations. After a few seconds the station's logo

turns into the onrad.io logo. Display of the record's cover works though.

I use version 3.3.0.4 and Android 5.


Thank you

Peter

Відповідь
Jona (Lead Developer) 9 років тому

Thanks for reporting this issue. This logo deal should have never been shown on XiiaLive. We have resolved this issue and should hopefully no longer be shown when playing stations. If you do notice it again please let us know.

0
Under review

wont play mpeg. aac works

bubba_83835 14 років тому • оновлено Tim M 14 років тому • 1
Since 2 of your updates ago I haven't been able to listen to mpeg streams.aac works. Now, when I'm home and my phone is connected to the wireless network everything works fine.
Відповідь
Tim M 14 років тому


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